geolit12
Banned User : multiple CM accounts, PAB fraud
- Joined
- Dec 29, 2011
- Location
- Troon, Scotland
I recently registered with 10bet casino and made a couple of deposits there but did not have any luck. I made a third deposit for the 75% bonus and this time I won.
They have a heavy wagering requirement of 35 times. I went for slots and roulette which count 20% towards wagering.
I played roulette and brought my initial balance up to around £8,000, then slots and managed to bring the balance up to about £14,000 after completing the wagering.
They then closed the account, saying it was under review by the manager. I then mailed them, more than once, and got the same response from the support team, (your account is under review and the manager will contact you). I waited and nothing, so I called on the phone, and support would not let me speak to the manager, saying he would contact me and I am still waiting.
Why won't they let me speak to the manager?, Why have a phone contact number if you can only speak to support who cannot help you resolve your enquiry? I wonder is it just in case you have won, and they can close your account and not pay...?
They have a heavy wagering requirement of 35 times. I went for slots and roulette which count 20% towards wagering.
I played roulette and brought my initial balance up to around £8,000, then slots and managed to bring the balance up to about £14,000 after completing the wagering.
They then closed the account, saying it was under review by the manager. I then mailed them, more than once, and got the same response from the support team, (your account is under review and the manager will contact you). I waited and nothing, so I called on the phone, and support would not let me speak to the manager, saying he would contact me and I am still waiting.
Why won't they let me speak to the manager?, Why have a phone contact number if you can only speak to support who cannot help you resolve your enquiry? I wonder is it just in case you have won, and they can close your account and not pay...?