Gamstop, operators refusing to re-open accounts when self-exclusion ends

[EkJR]

I'm able to log in and deposit at 32Red and William Hill now and my gamstop status has changed to 'previously active'.

Here's the strange thing...rather than trying to faff around reopening other accounts manually, I thought I'd give Unibet a whirl (as they have Play n Go) and sign up fresh. Pretty sure they're in same group as 32Red...however as soon as I created the account, I got 'account suspended' email saying they would have to do some checks and couldn't give me a reason as to why at this time.

As I understood it, casinos get a yes or no response from gamstop upon log in so I'm not too sure what Unibet are seeing here, maybe Mark might be able to shed some light?

I've tried logging in to Grosvenor, Betat, Videoslots and had no luck. So yes, coming off a Gamstop exclusion seems a ball ache.

The UKGC call it "not yet fit for purpose", says it all. That's the reason they are not making it mandatory yet.

 

[Slottery]

Yup, quite far from perfect like we all but also quite far for fitting purposes still. Haven't follow how they are developing and what enhncements are done or planned but seems to be quite slow process...

Not sure how it's going and how it's going to be with expired exclusion and what all information casinos are getting from Gamstop at current. Could be that self-exclusion history from Gamstop is sent to casinos when they check player, one argument for that can be that previous self-exclusions are one thing what you referring to gambling problem and what casinos always check from player when making risk assessments and therefore they can say that if they are not entitled to have all self-exclusion history, they are not able to protect problem gamblers as well they would be if they would have that information and some are concerning all self-exclusions as permanent (like stated here that all are not welcoming players back after time is passed) to stay safe and avoid all possible RG issues.

Interesting to see which one is completed first, final Brexit decision or Gamstop functioning well enought to be made mandatory for all operators.

 

[Mr_Slot5]

just a heads up ladbrokes and coral have a few play n go now. [not sure if gala do but they're in the same group]

Tried a log in at Ladbrokes and all worked fine

Play n Go was hot, took out £700 from a £20 deposit, already back in my bank account via PayPal so thanks for the heads up

 

[Gerontion]

Yup it's a ballache getting off gamstop.

I asked to be removed from gamstop over three weeks ago now, my min exclusion period of six months lapsed in 2018, went through the process, but I'm still listed as active my gamstop profile. Chased it up, was told it would be looked into - nothing.

Haven't even tried to reopen any online account yet.

I'm not too fussed in the grand scheme of things (but the fact I'm here whining suggests I am a bit fussed), I play poker regularly in offline casinos and now am perfectly capable of staying in control. I mostly just want my pokerstars account back.

But then if I didn't want to be nannied I shouldn't have signed up for gamstop in the first place.

 

[Mr_Slot5]

Yup it's a ballache getting off gamstop.

I asked to be removed from gamstop over three weeks ago now, my min exclusion period of six months lapsed in 2018, went through the process, but I'm still listed as active my gamstop profile. Chased it up, was told it would be looked into - nothing.

Haven't even tried to reopen any online account yet.

I'm not too fussed in the grand scheme of things (but the fact I'm here whining suggests I am a bit fussed), I play poker regularly in offline casinos and now am perfectly capable of staying in control. I mostly just want my pokerstars account back.

But then if I didn't want to be nannied I shouldn't have signed up for gamstop in the first place.

Yep, complete and utter ballache.

What makes it worse is you wait ages for GAMSTOP to sort their shit out then once you're finally off that register, you have to complete another cool off with some casinos. Quite unnecessary when you just had to have a cool off with GAMSTOP itself.

What I think is wrong is some casinos are actively checking GAMSTOP registrations without the player even logging in to their casino account. Some aren't though and these casinos you can just log in as normal once you get the all clear from GAMSTOP- as it should be IMO for those just wanting a short break (6 months).

Grosvenor were a complete pain in the arse for me. Took about 2 weeks to get that account reopened. I went to live chat who told me they don't automatically reopen accounts. So I asked the agent why my account was locked in the first place as I hadn't logged in and I had not excluded through them. Couldn't give me an answer. They told me I had to send email for proof I was off GAMSTOP register so my reply was 'well if you managed to find out I was on it, it shouldn't be too hard to find out I'm off it'

Sent the GAMSTOP emails to their RG team and took a few days to get back to me, then they asked me a questionnaire. I said it's fine if you don't want to reopen my account I'll go play elsewhere.

Next thing I know, I get an email saying account will be reactivated in 24 hours but they've put limits on my account their side.

If you just want a short break from gambling, don't use GAMSTOP IMO. It would be perfect for someone wanting to try and give up forever though.

 

[goatwack]

Can't say I've ever been enamoured with the prospect of using Gamstop after the barrage of cock-ups I'm still reading about.

Whilst not the 'be-all and end-all' to RG I always assumed it'd serve as a useful aid for those wanting to create a blanket ban on all their casino-related activities simultaneously, after which one could 'pick up' from whence they left off.

But it just appears to be a major balls-up almost used to deter people from SEing if anything, as short-term slotting exoduses are apparently frowned upon by the industry.

A major, major disappointment and wasted resource if ever I saw one

 

[Mr_Slot5]

But it just appears to be a major balls-up almost used to deter people from SEing if anything, as short-term slotting exoduses are apparently frowned upon by the industry.

A major, major disappointment and wasted resource if ever I saw one

That's the point I made some months back. The issues with it are more of a deterrent to people using it than anything.

 

[Mr_Slot5]

I think a lot of the issues, once the minimum exclusion length has elapsed, are caused by casinos taking it upon themselves to actively check the register rather than waiting until customer login.

If the exclusion was left with GAMSTOP as a 'need to know' situation I.e if a customer attempts to log in to their account, then there wouldn't be a lot of these issues upon a player returning to playing.

I didn't agree to casinos actively searching the register (it was intimated it would only trigger casino side if I attempted to log in), and if I'd known this would happen, I wouldn't have agreed to GAMSTOP registration.

I'd say it took about 1 month for everything to be back to normal again across all casino accounts. So in reality, a 6 month exclusion is effectively 7.

 

[Slottery]

Quite many operators do actively check self-exclusions to national databases where applicable (UK, Sweden etc...) and then make their own RG checks when player wish to return (some don't accept players back after Gamstop SE is over) and many ask email from Gamstop to proof SE is over.

All self-exclusion and time-out histories are useful for operators as they indicate gambling problems and they are expected to use all possible information to recognize them so that's where this has gone.

Regulations and some fishy players can be thanked for that, amount of refund requests (especially from UK players) is not really small and one point used often is "you should have recognized my problem etc..." and it's bit waste of time to argue with these peeps.

 

[goatwack]

It's just a hot mess. Whilst still the sole responsibility of the gambler to control their impulses, why does Gamstop even offer e.g 6 month options if the player ends up being tarnished regardless, upon expiry of SE?

It shouldn't be this difficult for players to have a tool that universally blocks gambling access for a few months, and then allow the player a hassle-free return. Only purpose Gamstop seems to serve is for people who like to quit permanently, and even then it's fraught with loopholes.

Why not introduce a scheme that TABs players for example, instead of this Shamstop hoodoo

 

[Slottery]

It's business decision for some operators not accept players back at all as they count problem gamblers to be more risk than reward, others do complete these own cool offs and checks to save their back and have it filed that RG issues are discussed with player or what ever they do when player wishing to return.

Not really best user experience but it's also that if you have so bad gambling problem that you need 6 months total break, it would be another hand really irresponsible to totally ignore that if you have way to use that information. It's not easiest thing to operator try to guess real reason why certain player have took that action to be banned from gambling.

 

[Mr_Slot5]

I'm of the opinion that ultimately be down to the player to declare they have an issue.

Upon a GAMSTOP expiry, all that should be expected of the operator is to ask the question 'Do you consider yourself to have a gambling issue' and that should be that. The player then accepts that this is a declaration on their behalf and is valid until/if they ever need to take exclusion action again.

I agree with @goatwack that GAMSTOP was lauded as a one stop solution and to a lot of people it came across as a very helpful tool for people who wanted an extended break from gambling. It hasn't turned out that way though has it?!

There is far too little responsibility on the player for their actions and too much red tape for casinos.

 

[irish-ranger]

My exclusion ended on the 4th of last year and it took me until 10mins ago to get my paddy power account up and running again no thanks to Gamstop for simply refusing to CC PP in an email..

 

[Slottery]

I'm of the opinion that ultimately be down to the player to declare they have an issue.

That would be logical solution. Then there are people (like we read from this forum at least every week) who are not able to control their gambling which then throws some more responsibilities to operators.

All here are more or less active or at least well familiar with online gambling, if you make a questionnaire for whole population, answers and opinions would be very different.

Some random person you meet in the pub can think that somebody who can't just easily be without gambling and need some blocking tools to stay rid of it is a seriously ill addict. Whole player base is not very homogenous, some are meister members here and been with slots long as they have been existing, other one see banner on facebook and start playing without any idea what it actually is.

Impossible to find "one fit all" solution but just try to find some average way, these are never best for anybody but not worse either

 

[Gerontion]

Me again,

Got to say my opinion on gamstop has changed. While they took their sweet time unblocking me they did eventually. Shout out to poker stars for excellent customer service - took a bit longer as I had to explain why I was safe to gamble again. But honestly that's just good social responsibility and I'm fine with that. They gave me the option to ban myself from casino games which I took. (Just want to play poker no need to be led into temptation). I now have my account back - woo. 5/5 for pokerstars.

Many operators have similar processes asking, often by phone, why I'm safe to gamble again. This is as it should be. I'm actually less impressed with operators that just allowed me to log in again - coming off gamstop should be a big process imo. It's not designed to be like a cool off its for problem gamblers and it should rightly be hassle to come off it. I was just worried I wouldn't get my pokerstars account back but I'm happy now haha

 

[Slottery]

Hopefully they still keep improving whole system to be bit more secure and not that easy to circumvent. In Sweden similar exclusion system work way better when all are recognized by their personal bank id instead of bit old "4/6 details need to provide exact match".

Seem they constantly are doing small things there and to whole concept it at least keep people blocked who are not playing with incorrect details and also knowledge operator if person have previously been excluded in their database.

 

[Sillybilly82]

My exclusion ended on the 4th of last year and it took me until 10mins ago to get my paddy power account up and running again no thanks to Gamstop for simply refusing to CC PP in an email..

I applied to Gamstop just so I could have a break. It turns out that although it is classed as temporary on my account, Betfair/Paddy Power view this as permanent. Did you have this issue previously?

 

[EkJR]

Hopefully they still keep improving whole system to be bit more secure and not that easy to circumvent. In Sweden similar exclusion system work way better when all are recognized by their personal bank id instead of bit old "4/6 details need to provide exact match".

Seem they constantly are doing small things there and to whole concept it at least keep people blocked who are not playing with incorrect details and also knowledge operator if person have previously been excluded in their database.

I have managed to circumvent Gamstop over 50 times so its certainly not the answer in it's current state. It needs to have full name, DOB as the primary indicators. The others are all changeable tbh

 

[cncas2123]

I have managed to circumvent Gamstop over 50 times so its certainly not the answer in it's current state. It needs to have full name, DOB as the primary indicators. The others are all changeable tbh

To circumvent the system are you changing details? Pretty pointless in using Gamstop if you are going to continually change details on sign up.

 

[Slottery]

I have managed to circumvent Gamstop over 50 times so its certainly not the answer in it's current state. It needs to have full name, DOB as the primary indicators. The others are all changeable tbh

It's very easy for all who wish to circumvent as it's only works if people want to use same details which registered with GS.

Name and DOB would decrease these, still long as people want to use nick names shortened from official one it's again no match (seem to be quite common in UK).

At the moment it works if people want it work, if there is will to circumvent it, for sure most can do it. That's one reason why these days one letter spelling mistakes in names can't be just corrected in live chat without little review of account. As you mentioned, some of these details are things which are something that many people change or have many in use so if all not provided to GS or willing to circumvent that with purpose, not really need much of thinking how to do it.

 

[EkJR]

To circumvent the system are you changing details? Pretty pointless in using Gamstop if you are going to continually change details on sign up.

It was to prove a point that the system did not work. It's well documented on here

 

[EkJR]

It's very easy for all who wish to circumvent as it's only works if people want to use same details which registered with GS.

Name and DOB would decrease these, still long as people want to use nick names shortened from official one it's again no match (seem to be quite common in UK).

At the moment it works if people want it work, if there is will to circumvent it, for sure most can do it. That's one reason why these days one letter spelling mistakes in names can't be just corrected in live chat without little review of account. As you mentioned, some of these details are things which are something that many people change or have many in use so if all not provided to GS or willing to circumvent that with purpose, not really need much of thinking how to do it.

Yes I agree but there are also advanced identity checks so anyone still able to circumvent it is going so against the LCCP. Its straightforward for me, the operators need to be detecting issues on sign ups. Tbh most do

 

[cncas2123]

It was to prove a point that the system did not work. It's well documented on here

But if you tried to sign-up using the details you had on Gamstop you would have failed, therefore the system does work, or am I missing something? If people who use Gamstop try to get round their exclusions by changing their details, how does this show that it doesnt work?
There's roughly 700,000 people born in the uk each year, roughly 350,000 of each sex. Thats averaging nearly 2,000 each day. How can a casino be expected to know that someone trying to cheat the Gamcare system by using an incorrect detail like a middle name etc when it is not inconceivable that 2 John Smiths are born on 1st April 2000 within a few miles of each other?
If you sign up to Gamcare, you should be at least honest with yourself and not try and cheat the system.

 

[Slottery]

Yes I agree but there are also advanced identity checks so anyone still able to circumvent it is going so against the LCCP. Its straightforward for me, the operators need to be detecting issues on sign ups. Tbh most do

Like said earlier another thread, there's no need for exact match in electronic age verification, you can pass them if you shorten your name from Peter to Pete and what so ever, player pass electronic check but first name not get detected in GS database.

There's no need to verify players identity in registration, just to pass that age is accurately enough over 18 years.

 

[colinsunderland]

But if you tried to sign-up using the details you had on Gamstop you would have failed, therefore the system does work, or am I missing something? If people who use Gamstop try to get round their exclusions by changing their details, how does this show that it doesnt work?
There's roughly 700,000 people born in the uk each year, roughly 350,000 of each sex. Thats averaging nearly 2,000 each day. How can a casino be expected to know that someone trying to cheat the Gamcare system by using an incorrect detail like a middle name etc when it is not inconceivable that 2 John Smiths are born on 1st April 2000 within a few miles of each other?
If you sign up to Gamcare, you should be at least honest with yourself and not try and cheat the system.

It's quite easy to detect. Postcode and surname checks alongside age verification would cut out 95% of SE customers getting round blocks.

 

[KillerSteve]

I have had a similar issue With Gamstop. Written to gamstop and told them to remove all my personal data from their systems under GDPR. This to include anything that says I used them under a contract. Their privacy notice and their alleged t&cs are fatally flawed. it states in their privacy notice in one section that only a yes/no is sent by automated means to gambling operators and then in another section that yes/no/was previously excluded. once the self exclusion has ended, their alleged contract is terminated, and there is no reason for them to hold the personal data except a marker to say that I have asked them to stop processing my personal data. I will be doing some sign ups to gambling to test that they have removed by data and if not will see them in court in due course.

 

[Slottery]

It's quite easy to detect. Postcode and surname checks alongside age verification would cut out 95% of SE customers getting round blocks.

Been lately playing around with verification tools and some services where you can find quite a lot information about people (all paid services, not sure which all sources they use to collect data but full backround report is quite extensive and also cost quite a lot much each so for sure not to be very commonly used except you really have your reasons), finding out that people addresses are not that great up to date and discrepancies between different databases are quite common which could be bit problem.

Would still go with full name, gender, date of birth, even that shouldn't make too many false matches, that could be easily extended to address parts that if there is identical hit with name and dob, BUT both persons exist in different addressed it could pass as well.

When seeing these Gamstop failures, it seems that very high percent is done with purpose to circumvent it, phone and email could really be totally removed from whole thing, they just are not very accurate to verify people at the time of pre-paids.

Think it helps only (and a lot) when UK get to stage to use Bank-ID for verification, your KYC done all at once without sending any pictures and it's much stronger than pictures. Then if only using bank accounts for deposits, things get much easier for player and casino both and your self-exclusion in national database is connected to your own personal unique number which can't really be circumvented, except using other persons identity which then is clear fraud already again.

 

[colinsunderland]

Been lately playing around with verification tools and some services where you can find quite a lot information about people (all paid services, not sure which all sources they use to collect data but full backround report is quite extensive and also cost quite a lot much each so for sure not to be very commonly used except you really have your reasons), finding out that people addresses are not that great up to date and discrepancies between different databases are quite common which could be bit problem.

Would still go with full name, gender, date of birth, even that shouldn't make too many false matches, that could be easily extended to address parts that if there is identical hit with name and dob, BUT both persons exist in different addressed it could pass as well.

When seeing these Gamstop failures, it seems that very high percent is done with purpose to circumvent it, phone and email could really be totally removed from whole thing, they just are not very accurate to verify people at the time of pre-paids.

Think it helps only (and a lot) when UK get to stage to use Bank-ID for verification, your KYC done all at once without sending any pictures and it's much stronger than pictures. Then if only using bank accounts for deposits, things get much easier for player and casino both and your self-exclusion in national database is connected to your own personal unique number which can't really be circumvented, except using other persons identity which then is clear fraud already again.

The thing is, auto checks are open to abuse. If I'm on Gamstop and my name is Colin Sunderland, then I want to get round gamstop, I sign up using all my correct details, except my name is Col Sunderland, or Colin Snderland, Colin Sunderlan - easily excused as a typo. What can't be manipulated is the Royal Mail database. If my postcode is NE32 1AZ, you type it in, and it bring up the list of addresses to select from. The user has no control over that. So even if you select a different house number, unless you change your name & DOB, in which case most people know they wouldn't get paid if they did, then it would pick it up.

 

[Slottery]

The thing is, auto checks are open to abuse. If I'm on Gamstop and my name is Colin Sunderland, then I want to get round gamstop, I sign up using all my correct details, except my name is Col Sunderland, or Colin Snderland, Colin Sunderlan - easily excused as a typo. What can't be manipulated is the Royal Mail database. If my postcode is NE32 1AZ, you type it in, and it bring up the list of addresses to select from. The user has no control over that. So even if you select a different house number, unless you change your name & DOB, in which case most people know they wouldn't get paid if they did, then it would pick it up.

Just seem to be finding quite many discrepancies in players addresses which are not fully up to date in any database. Guess it's not gonna be even almost bulletproof before UK get bank id:s in use (and in Sweden where these are in use, there are surprisingly many cases where somebody have borrowed somebody else identity, think here were at least some thread where partners details were used and surprisingly other part of couple was blocked in Spelpaus...).

It can't really be made idiot-proof, you always find way to get around these when you really want to gamble, with help with some other person if nothing else don't work out. Think that much responsibility could be left to players to spell their names correctly, use their correct DOB and address including postcode, otherwise only way start to be lock people in prison to prevent them from gambling.

Only way to control it feels to be (like some have mentioned here) get help and cut your access to money. Somebody with so severe addiction really can't rely only to self-exclusion tools.

 

[colinsunderland]

Just seem to be finding quite many discrepancies in players addresses which are not fully up to date in any database. Guess it's not gonna be even almost bulletproof before UK get bank id:s in use (and in Sweden where these are in use, there are surprisingly many cases where somebody have borrowed somebody else identity, think here were at least some thread where partners details were used and surprisingly other part of couple was blocked in Spelpaus...).

It can't really be made idiot-proof, you always find way to get around these when you really want to gamble, with help with some other person if nothing else don't work out. Think that much responsibility could be left to players to spell their names correctly, use their correct DOB and address including postcode, otherwise only way start to be lock people in prison to prevent them from gambling.

Only way to control it feels to be (like some have mentioned here) get help and cut your access to money. Somebody with so severe addiction really can't rely only to self-exclusion tools.

yes but players know if they change their details they will have a job to get paid. Missing a letter off a surname or something can work but it's risky.
A way round automated checks is to play with the address, so if the address is

10 Any street, Any town, NE32 1AZ

then to avoid an automated check picking it up, you enter the address as

1 0 Any street, Any town, NE32 1AZ
10 Any street, Any town, NE 32 1AZ
10 Any street, Any town, NE3 21AZ

That way you can genuinely say the address was correct, just the spacing wrong.
Using the royal mail database (which costs less than a penny a search, despite what some reps have previously claimed) it stops that happening.

I would suggest it would be rare for 2 SE'd players to live in the same postcode area (its on average about 16 properties I believe), let alone 2 with the same name or DOB. If a postcode hit was made, the casino could request ID before allowing a deposit. That would stop most people getting round gamstop. Of course that would cause a drop in income therefore the casinos won't rush to implement that.

 

[Brotarcro389]

I signed up to Gamstop for a year, my exclusion is up, i have waited for the cooling period to end and now it says on my Gamstop account that it has removed. But I can't get into any of my casino sites. Does anyone know which ones I can go on without any trouble? T.i.a

 

[dunover]

I signed up to Gamstop for a year, my exclusion is up, i have waited for the cooling period to end and now it says on my Gamstop account that it has removed. But I can't get into any of my casino sites. Does anyone know which ones I can go on without any trouble? T.i.a

Such is the paranoia amongst UKGC licensed casinos regarding responsible gambling that you'll find 90% will be very reluctant to reopen old accounts, if they do it'll likely be with stringent phone interviews or other checks and then with a minimal deposit limit imposed. With huge fines nowdays, it simply doesn't pay operators to re-enlist ex-gamstop persons, whether you had accounts with them before or not. The fact they will all be aware you've been on gamstop in the first place makes you a potentially toxic customer.

 

[Brotarcro389]

Such is the paranoia amongst UKGC licensed casinos regarding responsible gambling that you'll find 90% will be very reluctant to reopen old accounts, if they do it'll likely be with stringent phone interviews or other checks and then with a minimal deposit limit imposed. With huge fines nowdays, it simply doesn't pay operators to re-enlist ex-gamstop persons, whether you had accounts with them before or not. The fact they will all be aware you've been on gamstop in the first place makes you a potentially toxic customer.

 

[Brotarcro389]

Thank you.

 

[Mark_Lottomart]

Such is the paranoia amongst UKGC licensed casinos regarding responsible gambling that you'll find 90% will be very reluctant to reopen old accounts, if they do it'll likely be with stringent phone interviews or other checks and then with a minimal deposit limit imposed. With huge fines nowdays, it simply doesn't pay operators to re-enlist ex-gamstop persons, whether you had accounts with them before or not. The fact they will all be aware you've been on gamstop in the first place makes you a potentially toxic customer.

As always dunover provides a realistic explanation. ?

I’ve worked for a few operators, in the past we had issues unblocking accounts that were previously flagged as Gamstop due to the way the platform handled it. Right now at Lottomart we have taken the safer approach and will allow it with limitations.

If you’ve previously Gamstopped and join us, we will apply deposit restrictions until we can ascertain your personal circumstances.

If you had Gamstopped or Self Excluded with us we need to understand your situation with regards to affordability before we will reopen your account.

Historically the frustration was with operators blanket banning the return but that was a technical issue (IMO) - I hope everyone on here agrees a manual review of circumstances should be done and appropriate limits set.

Mark

 

[justdoit]

I signed up to Gamstop for a year, my exclusion is up, i have waited for the cooling period to end and now it says on my Gamstop account that it has removed. But I can't get into any of my casino sites. Does anyone know which ones I can go on without any trouble? T.i.a

All british Yakocasino Videoslots Mr Vegas Lottomart pokerstarts skyvegas Mr Q etc, rest will remove you from free offers like partycasino bet365 betvictoria etc, some casinos will treat you as problem gambler even if you take year off from gambling, so don't go mad and make large deposit or multi deposit on same casino, join gamstop to take brake is worst thing you can do, now you will get calls from GP banks to help you on problem gambling ? even if you not problem gambler, one thing you should do ask gamstop to deleted your data...some casinos will ask you to get prove from gamstop you date is expired, some they all read know they will reopen your old account without any issues,
most casinos will give you low deposit limits only Pokerstars Skyvegas they do limits by age , under 25 you get like £300-£500pm over 35 year old you get like £1600 pm up to £10k
I recommend to start on Allbritish Lottomart VS or MrVegas, they do great C/S on forum, not the best RTP but that what you get on UKGC casinos

​

 

[SlotsGuy]

For anyone wanting access to casinos after Gamstop has ended, best looking deep online for licensed casinos ideally brand new ones which are independent or only own 1 or 2 sites. I find if you've had accounts previously with large groups it's a nightmare having cooling off periods, been interviewed over the phone and in many cases having forced deposit limits such as standard £250 per month one group is Buzz Bingo/Casinos. Once you find a simple independent casino one which you have never used before everything is okay and they don't know if you've been on Gamstop before. There is the occasional few larger brands such as Virgin Games & Bet365 which are a little more laid back with account openings.

One UK based independent casino with instant withdrawals I would recommend is Midnite casino, found them extremely friendly, professional, instant withdrawals and a fantastic range of games.

 

[Johnny80]

I'm due to come off self exclusion next week will i get my Paddy Power account back ?

 

[SlotsGuy]

Bet365 have become strict, they have banned me for life after coming off GamStop apparently a management decision. Didn't win or lose much with them, never had any gambling concerns with my gameplay, just fancied a 6 month rest from online stuff.

 

[z7live1]

I can see both sides of this discussion. On one hand, Gamstop should be clear and consistent about what happens once the exclusion period ends, because players deserve transparency when they sign up. On the other hand, I understand why some casinos choose to keep accounts closed as part of their responsible gambling policies. In the end, clearer communication from both Gamstop and operators would prevent players from feeling stuck in this confusing situation.