Gaining your trust

[Casinomeister]

Before opening an account, what convinces you to trust a casino or poker site? What is the main factor? Is it the design of the site? The transparency? Its licensing jurisdiction? What?

If it's "other", please explain - thanks!

 

[johnsteed]

***


Simply put... "Casinomeister's Accredited Casinos and Poker Rooms".



I generally won't touch any casino with my own money (since '05) knowing that they haven't been accredited by you. I did go with bet365 and BetFred prior to them being accredited, but that's about it. They were established enough as far as I could see, aside from them, if they don't pass your usual set of standards, I won't even think about it.


That WAS the primary reason for my joining this site.



Once it passes that test, I'll base my selections in part by what other players' experiences are with any specific casino. I'll factor in what kind of problems that casino may or may not have had in months/years past, and how they may have solved the problem (or not). That's the point of the site, for me at least.



If I'm going back to '04 and before that, I guess I looked at the casino site's designs. So, I judged the casino based on it's cover. I generally preferred PlayTechs over MGs, Cryptos, and RTGs, because I thought that they had the best layouts. I couldn't have been more wrong, but that's what I went with back in the day.



I also started off with CasinoOnNet/888.com as the first casino I had ever deposited at, because they had banners all over the internet; they used to advertise at MSN/Hotmail all of the time. I assumed that since they were so famous, they MUST have been legit; as I would have felt about PartyPoker.com with all of their TV spots.



Steed

***

 

[lnspin]

Meister, Do you mean trust as in running a fair game, or trust as in your going to get paid when you win.

 

[DaveG39]

Since I found CM, it's player opinion. Before then it was site layout (ie how much they buried the T&C's for bonus offers and/or ways to opt out). Software is important too, the more variety of games the better...I miss Playtech ...BlackJack Switch )

 

[Pinababy69]

It's all about transparency for me. I want to know who they are, where they are, who licenses them, what affiliations they have (if any), if they are approachable and open....that type of thing. Bottom line, I want honesty.

 

[Casinomeister]

Meister, Do you mean trust as in running a fair game, or trust as in your going to get paid when you win.

The whole freaking kit and caboodle.

 

[KasinoKing]

Well it would be easy to say "All of the above"!

One of my main factors is the software used; I tend to trust all new casinos using all the main softwares except RTG & Playtech of course - any choosing those platforms have to have considerable evidence in the other aspects listed to gain my trust. That, or being CasinoMeister accredited.

KK

 

[yoshirules]

For me its also easy and fast withdrawals

 

[Casinomeister]

For me its also easy and fast withdrawals

But in order to experience the payout procedures, you'd have to open an account. So perhaps I should reword this to "Before opening an account..."

 

[LaurieJim]

Trust...............for such a small word, the meaning is endless when it comes to online gambling..............laurie

 

[BigSD]

For me its a general feeling I get from their website and staff. If the wording of their terms and condition are clear and unambiguous and when I speak to their staff I don't get the feeling they're solely trying to con me this goes along way with me.

Of course microgaming software and fast and accurate withdrawals help but I find it is the communication I receive that goes along way to developing trust.

 

[suzecat]

I read what other forum members say about a new casino to determine if I want to give it a go. Well, that and my own memory of past events help me decide which casino to deposit and play. I agree with the idea that trust is everything.

 

[WagerWitch]

Other people that I trust --- THEIR OPINIONS are the top of the line of weter I will play at a casino at all.

 

[yoshirules]

But in order to experience the payout procedures, you'd have to open an account. So perhaps I should reword this to "Before opening an account..."

Yes, you're right. So then the opinions of others would be most important

 

[funeral979]

For me its gotta be players opinions. Without happy customers, nothing else matters. If many of the CM faithful have a good experience with a new casino, then I will more than likely try them out. The best advertisement you can get (and this goes for anything) is a satisfied customer.

 

[love2winalot]

Hiya: For me it is what, "certain" other players, or sites have to say about it. I follow that up with, "what they say about themselfs". I have noticed over the years that, "Bad" Casino's all have the same thing in common regarding the people who promote them, or how they promote themselfs............and that is, "THEY TRY TO HARD".

Just tell me what you have to offer, and how good you are, without it sounding like you are begging, or how everyone wins, and you will be bankrupt in a few months, or having terms an conditions that even my Lawyer can't understand..........

I always, and i always recomend playing in Practice mode before depositing a single $, and then only depositing a small sum, playing, and cashing out the balance, BEFORE ACTUALLY DEPOSITING YOUR NORMAL BANKROLL.

 

[jod5413]

Since I found Casinomeister years ago, I have pretty much counted on CM's accredited list and the players experience. After that comes transparency and software.

 

[chayton]

I can't choose just one - they need to be accredited here (or at least not in the rogue pit), they need to have a good history, and the majority of players need to be happy with them. The other things are important too, but those three are the most important to me.

 

[oldtrvlagt]

Several years ago (before CM) it would have been a coin toss...games, website, trial by error. Thank goodness most of those days are gone (other than my latest Rival fiasco). Now, I look at the rogue pit, look at the accredited ones, listen to players on the forum. I have no desire to EVER jump through hoops again trying to get a withdrawal

 

[bb28]

I tend to rely mostly on information I find here from the players but of course the accredited list is an invaluable asset. This is the place I trust as it is viewed as a player community. There are so many knowledgeable members who visit regularly and it seems the majority of the webmasters who frequent the forum have ethics.

CM members are a well informed and vocal bunch.

 

[catrina m]

I read what other forum members say about a new casino to determine if I want to give it a go. Well, that and my own memory of past events help me decide which casino to deposit and play. I agree with the idea that trust is everything.

:clap:

 

[zebedy]

most of the things you list are important so i just put them in order of relevence according to my personal feelings


1st/Player opinions
2nd/Transparency
3rd/Past History
4th/Licensing Jurisdiction
5th/Software
6th/Layout, design and content of the site
7th/Where it's advertised

 

[hippo925]

Most definitely rely on what i learn on this site from the experienced members and the accredited list. After that, i tend to appreciate transparency by casino representatives. A lot of the reps that come and go tend to forget that you may be able to BS me... but you can't BS ALL of us.

 

[Casinomeister]

So what I'm gathering is that software and licensing jurisdiction is not as important as word-of-mouth.

Interesting.

 

[slotheadlizard]

Word of mouth

So what I'm gathering is that software and licensing jurisdiction is not as important as word-of-mouth.

Interesting.

I think this is true with a lot of consumer products/services. I'm always PMing my casino buddies and saying "who's hot, who's paying within 48 hrs, etc. I usually hear about a casino, then check to see if its on the CM list-Accred. or Rogue. If not, then I do a search on the forum. Somebody always helps you out with info on here. Its how I heard about Casino Titan, and All Stars, and some Rivals that where not yet accredited.