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MeganSpot said:
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Ok Bryan - now take the foot out of your mouth.<br />
....Over to you.
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</blockquote>Ummmm....<br />
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Oh shit <img src="/forums/styles/default/casinomeister/smilies/redface.gif" class="smilie" loading="lazy" alt=":oops:" title="Oops! :oops:" data-shortname=":oops:" /> <br />
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I am doing pushups right now - just for you MeganSpot!!<br />
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Ok finished. <whew> I apologize down to the deepest part of my overworked body. I am really really terribly sorry. You are correct, I had you confused with another female player who PABd about the same time about the same casino. I did a search on your player info and the casino replies about her issue brought yours up as well since they were looked at at the same time.<br />
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I though this was forwarded to you - it should have been. Wim had worked on your case, but he said there wasn't much he could do. He was going to post this in the forum and/or email you, but it looks like he didn't.<br />
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<span style="color: Blue">The player's calculations surrounding the wagering requirements are almost correct. <br />
<br />
She purchased $50 via NETeller, and recevied the following bonuses<br />
<br />
$100 - signup bonus<br />
$10 - bonus for first purchase of over $50<br />
$5 - 10% bonus for purchasing via NETeller. <br />
<br />
Wagering requirements:<br />
Signup bonus: Purchase + Bonus * 15<br />
= ($50 + $100)*15<br />
= $2250<br />
<br />
First purchase over $50 bonus<br />
= $10 * 15<br />
= $150 <br />
<br />
10% NETeller bonus: Purchase + Bonus * 10<br />
= ($50 + $5)*10<br />
= $550 <br />
<br />
Total Wagering<br />
$2250 + $150 + $550<br />
<br />
= $2950 <br />
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This was correctly applied, and she had not wagered enough to cash in, and thus forfeited a portion of her cashin. She has only wagered $2,687.95 and was well short of the required amount. <br />
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The $5 bonus is not a 'trap' as she states, which is used to deliberately penalise players that don't meet the wagering requirements. The requirements are listed in the same place on the website that the wagering requirements for other bonuses are listed, so if she had read the terms concerning all relevant bonuses, she would have seen the requirements on this bonus.<br />
<br />
Listed right underneath the link to the terms for First Time sign-up bonus, is the additional deposit bonus, which shows NETeller. <br />
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She also deliberately states that the wagering requirement on this $5 bonus is 110 times the bonus, to make it seem like a exorbitant requirement. The requirement on this bonus, is purchase plus bonus times 10. This is a standard wagering requirement, and not unusually high (it is in fact lower than the sign up offer, which is purchase plus bonus times 15)<br />
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Again sorry. I thought this was taken care of <img src="/forums/styles/default/casinomeister/smilies/grin.gif" class="smilie" loading="lazy" alt=":D" title="Big Grin :D" data-shortname=":D" /></div>