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First declined payment at Carnival Casino (Rogue)

Discussion in 'Online Casino and Poker Complaints - old section' started by cashroom, Sep 4, 2005.

    Sep 4, 2005
  1. cashroom

    cashroom Dormant account

    Location:
    HOUSE
    This is the first time that a withdraw of mine from a Playtech casino was declined. This time I went to live chat and specifically asked for the terms and fullfiled them and made a withdraw. Declined!! I was told when I asked the wager requirements was 20x and the restricted games. Now they say it is 99x. Do not deposit. I think am done with playtech everytime I deposit it is either changed bonus terms (got to read them over and over because they change) or bad odds (dealer gets 21 out of 15 or 16 most of the time).
    There sister sites are Club Dice and Monuco Gold.
     
  2. Sep 4, 2005
  3. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    This is looking really bad for Playtech and this Crown Solutions outfit, coming whilst the Joyland fiasco is still in full swing, and I would suggest that you submit a dispute through the Playtech channel so that they feel the pressure, too.
     
  4. Sep 4, 2005
  5. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    I think Playtech will eventually resolve this.

    I experienced a similar thing with another of this group's casinos.

    They made me an offer, which I accepted, then when I cashed out changed the terms. When I confronted them with screenshots, etc., they ignored my emails. The live chat also ignored me.

    I think this is fairly standard, the idea is to get you to continue to play and lose all your money out of frustration at the BS they give you. It's a rotten tactic, but very effective, as the money is just there a number in the system, and it's easy to forget that your gambling away hundreds of dollars of real money.

    FWIW, I eventually got playtech to help, but not on the first attempt.
     
  6. Sep 4, 2005
  7. cashroom

    cashroom Dormant account

    Location:
    HOUSE
    I will contact Playtech.

    I will see if that would help contacting but I make deposits at Playtech but no more. I don't think was a tactice since they declined my withdraw and was told that I had to wager another 1200 since the wager requirement was 99 times when I specifically contacted them for the wager requirement and was told 20x. Won't they side with the casino like that Montana thing for RTG ran by them. It is all about making an easy buck for them.
     
  8. Sep 4, 2005
  9. cashroom

    cashroom Dormant account

    Location:
    HOUSE
    What about the Antigua gaming commision?

    I could contact them too if this is where they are based.
     
  10. Sep 4, 2005
  11. Bruce Hamilton

    Bruce Hamilton Dormant account

    Occupation:
    What's a job?
    Location:
    USA
    20x? 99x? Do they even read their own terms and conditions? :what:
     
  12. Sep 4, 2005
  13. thelawnet

    thelawnet Dormant account

    Occupation:
    programmer
    Location:
    UK
    You could contact them, but I doubt that they will respond, as they haven't responded to any of my emails.

    It would be a useful data point in proving that they are not effective/responsive though.
     
    Last edited: Sep 4, 2005
  14. Sep 4, 2005
  15. cashroom

    cashroom Dormant account

    Location:
    HOUSE
    Oh maybe I will just skip them all together

    were you talinkg about Playtech or the Antiguan Gaming Comission?
    I usually deposit at the Boss Media casinos and never have any problems and there odds are much fairer then Playtech. I dont understand this 4 2's and 2 Aces and a three crap that the dealer gets or the every 15 there is a six waiting for the dealer one after the other. Sometimes I would hit on like 13 when the dealer had a 5 showing and sure enough it is a 6 but fairness is not the issue here it is changing the terms after cash out and denying the withdraw requests. Can these casinos afford a dishonest reputation and still stay open? Info travels so quickly on the net.
     
    Last edited: Sep 4, 2005
  16. Sep 4, 2005
  17. cashroom

    cashroom Dormant account

    Location:
    HOUSE
    Oh bye the way what I meant by the title was first playtech denial. I have always been paid on bonuses and deposits.
     
  18. Sep 5, 2005
  19. sirius

    sirius Senior Member

    Location:
    UK
    Doesn't Casinomeister have a contact at this group? Only recently he said they were good group even after all the times I've posted about them.
     
  20. Sep 5, 2005
  21. sirius

    sirius Senior Member

    Location:
    UK
    This was from last year:

     
  22. Sep 5, 2005
  23. sirius

    sirius Senior Member

    Location:
    UK
    I haven't pursued my problem from years ago with Club Dice but I don't think I will bother as they obviously still can't do things right. I've mentioned it on other threads here a few times.
     
  24. Sep 5, 2005
  25. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Yep, that was last year. And things are a bit hairier now, don't think I would be happy to take them on logo or no logo.
     

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