Europa casino

willieninja

Dormant account
Joined
Dec 12, 2009
Location
debert
This is by far the worst run casino ive ever seen. First the tell me in the chat when depositing that it is 20x wagering cashout restrictions. that sounded good so i deposit. i deposit $200 it was my 3rd deposit so i got $150 bonus so $350*20=$7000 cashout requirerment. i run that up to a little over $1200 and decide to cashout $600, there is nowhere on the site to check how much i wagered so i proceed to cashout i get a message saying they were taking money out of my account to fullfil my cashout requirerments it was roughy $200.

2 days later i get an email from them saying i cannot cashout until i wager another $9000 WTF? Why was money taken out of my account? Why was i able to even request a cashout? So i take the $600 and manage to clear the $9000 requirment. i had to sent many emails to try and check if i had cleared yet. I was told they could not check what ive wagered (even though the were able to when they didnt let me cashout) finally i got the email saying i cleared it.

So then i try to cashout again via moneybookers the same way i deposited then they tell me its a 4 business day wait to have my withdraw approved then 1-2 days after that to get it into my moneybookers account.WTF? This is set up so people will not ever withdraw they go busto then cancel pending withdraws to keep playing.Im pretty sure this goes against responsible gamiong regulations.

I also asked about their "VIP program" for as ive wagered over 20k there in 3 days i should quilify for something.I get the response that if i deposit $300 more cancel my pending withdraws that i would get in and i would be surprised how fast cashout go through once im a "VIP PLAYER". Again there is no way on the casino or website to check my status or see what VIP PLAYER levels get you or what level you are at.


Ill be surprised if i get my money from this casino. Please stay as far away from this casino as possible.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
Well, I would suggest you to be more patient, and anyway if you didn't do anything that is against the bonus rules, you will get your money. I like Europa Casino, and once I cashed out 600 from there and received it.

Anyway, if you go to the Comp Points section in the cashier, you can track your wagering status. See how much points equals 1 credit wagered. Then you can calculate your overall wager. Anyway if you are unsure, ask the live chat, they will send you a message in a few hours about your wagering status.

Maybe you had to wager 9000 because you live in a country where restrictions applies.
 

4 of a kind

Repeated violations of forum rule 1.16 - troll
Joined
Mar 11, 2009
Location
New York
I really would like to know why so many online casinos are willing to give a player VIP status so easily. I thought you had to prove loyalty? Since this player just made 3 deposits and cashed out, this site is willing to give him VIP status if he makes one more deposit and reverses his $400.00 cash out.

The 20k he was able to gamble with 3 deposits shouldn't have anything to do with VIP status. Seems like being rated a VIP today don't mean crap. Maybe it's just the way online casinos use to identify a sucker easier.

One of the casino's I played at for years that left the US market had different levels of VIP status that started after deposits of 10k, 25k, 50k. and maxed at 200k.

Anyhow, this site sounds pretty much like 95% of whats available online these days. Five out of a hundred that are fair sounds about right.

As far as commenting on op thread, I don't know the casino or the player since it's his first post. But out of the gate it just sounds like the typical shit holes we're being offered in this extremely low-end, high risk, third world online casino market.
 

willieninja

Dormant account
Joined
Dec 12, 2009
Location
debert
yeah they now want me to send in my id and utility bills to prove my idenity.wat a fkn joke its funny how i didnt have to provide these documents upon me depositing. im not sending any personal documents to a casino for a $400 withdrew, i dont trust this casino why would i trust that they wont use my personal info in ways i dont want it used.

Ive cashed out of 12 casinos/poker rooms and ive never had to send in any of these documents.im cashing out via same payment processer that i deposited so there is no security issue.i only have 1 account here there is no other account created on my computer to this casino.

This is set up so problem gambler will not take their money off this site,they will just cancel withdraws to keep playing once they go busto. this casino in no way complys with resposible gaming and id recommend that people stay as far away from them as possible.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
yeah they now want me to send in my id and utility bills to prove my idenity.wat a fkn joke its funny how i didnt have to provide these documents upon me depositing. im not sending any personal documents to a casino for a $400 withdrew, i dont trust this casino why would i trust that they wont use my personal info in ways i dont want it used.

Ive cashed out of 12 casinos/poker rooms and ive never had to send in any of these documents.im cashing out via same payment processer that i deposited so there is no security issue.i only have 1 account here there is no other account created on my computer to this casino.

This is set up so problem gambler will not take their money off this site,they will just cancel withdraws to keep playing once they go busto. this casino in no way complys with resposible gaming and id recommend that people stay as far away from them as possible.

:lolup:

I can just laugh at you. You are not patient by far. I like Europa casino, and they didn't request my ID when I withdrew. How did you deposit, by credit card? Anyway at Playtech it is general to request ID from players, so for this reason Europa cannot be claimed rouge. You should simply be patient. Anyway just go to other places, they will pull you off much more than Europa. If many other casinos were only just as good as Europa, the full gambling scene would be better...
 

willieninja

Dormant account
Joined
Dec 12, 2009
Location
debert
:lolup:

I can just laugh at you. You are not patient by far. I like Europa casino, and they didn't request my ID when I withdrew. How did you deposit, by credit card? Anyway at Playtech it is general to request ID from players, so for this reason Europa cannot be claimed rouge. You should simply be patient. Anyway just go to other places, they will pull you off much more than Europa. If many other casinos were only just as good as Europa, the full gambling scene would be better...

why should i be patient? i deposited through moneybookers, how is it that all the other sites ive withdrew from my funds go through within hours?. they had no problem taking my money out of moneybookers immeditly, but when i cashout its a 4 day wait then i have to provide documents to get my money off this is simply unacceptable.

anyways im not getting my money off this site. ill stick to playing poker and to more established casino who operate under fair gaming policys and have no problem when its time to cashout.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
I triedn many casinos, but hardly got my payment in hours. The fastest was Sunset Casino, Tower Gaming, Sportingbet and Breakaway Casino with 1 day. But no other like that.

4 day is standard at Playtech and at most of them ID verification is needed.
 

willieninja

Dormant account
Joined
Dec 12, 2009
Location
debert
I triedn many casinos, but hardly got my payment in hours. The fastest was Sunset Casino, Tower Gaming, Sportingbet and Breakaway Casino with 1 day. But no other like that.

4 day is standard at Playtech and at most of them ID verification is needed.


This is somthing that should be told to players before depositing.If they intend on having ID verification this should also be done before deposits are accepted. These standards are unacceptable and players shouldn't put up with it.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
It is just your opinion and nothing more. I ask: 'Why?' Where is it written that they should ask before that? In the Bible? No, so where then? Read the full terms before you deposit again at another place and you won't be disappointed.;)

This is somthing that should be told to players before depositing.If they intend on having ID verification this should also be done before deposits are accepted. These standards are unacceptable and players shouldn't put up with it.
 

LaHutti

Sr. ÜberUnter Ass. Man.
PABaccred
PABnonaccred
Joined
Mar 19, 2008
Location
East and West
Have to say I agree with OP.
It IS unacceptable, and eventhough more and more outfits ask for documents, does not make it acceptable.
It has absolutely NOTHING to do with "security" in any way, shape or form, when deposits are made with an e-wallet, and cashout is requested to the same one, but has everything to do with stalling payments, and nothing else.
Some even ask for the "form", that is supposed to be for creditcard verification ....even if you don't own, or use a creditcard, they ask for the "form" to be filled out .....with WHAT I ask ?...your name ?
Apparently there's no end to the BS they can get away with, to not pay players in a "timely manner", whatever that means....to me it means now, or at most within 24 hours, since they don't have to send a guy on foot, to deliver anything in a different country.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
Now, let us separate two things now. The question if verification is a legitimate thing or not should be discussed elsewhere. It has nothing to do with the topic if Europa casino is good or bad. Do we have a conclusion on that separate matter? I mean about the rightfulness of verification? No. So until then every effort is baseless to blame Europa for this. Asking for verification is general, even in some accredited casinos, like Grande Vegas. Only for this single reason you shouldn't blame Europa for this matter. If Casinomeister allow a casino in the accredited list that requires verification like Grande, you shold stand still. My expreience is that here at Casinomeister it is general thing to refer to practices and rules. So based on this you shouldn't blame Europa. Grande Vegas does verification, it is accredited, so why worrying about it? Anyway, you may worry. You may say it is stupid thing. But then, first discuss it separately.

Anyway, at Casinomesier I also experienced it is general to stick to casino terms. Based on this fatct it is useleless again to blame Europa. They declare in the rules that they ask for ID. So... I don't see any point for blaming. Okay, it may be unpleasant to request for verification. But before we blame any casino for this general practice, please let us make a conclusion about this single verification topic first. Until then the only thing I can comment on this is that it is included in the terms of Europa, so if you read it, you won't be disappointed.

The question if verification is good or bad has nothing to do with Europa itself so far.





Have to say I agree with OP.
It IS unacceptable, and eventhough more and more outfits ask for documents, does not make it acceptable.
It has absolutely NOTHING to do with "security" in any way, shape or form, when deposits are made with an e-wallet, and cashout is requested to the same one, but has everything to do with stalling payments, and nothing else.
Some even ask for the "form", that is supposed to be for creditcard verification ....even if you don't own, or use a creditcard, they ask for the "form" to be filled out .....with WHAT I ask ?...your name ?
Apparently there's no end to the BS they can get away with, to not pay players in a "timely manner", whatever that means....to me it means now, or at most within 24 hours, since they don't have to send a guy on foot, to deliver anything in a different country.
 

Bencuri

Experienced Member
PABnononaccred
Joined
May 13, 2009
Location
Hungary
This is somthing that should be told to players before depositing.If they intend on having ID verification this should also be done before deposits are accepted. These standards are unacceptable and players shouldn't put up with it.

:eek:

With this opinion I don't agree. And now I am not thinking with the head of casinos when I say this. Should it be a trick of casinos to delay the payment more and more, or just really a security issue, I am glad it is not required when depositing. I hope casinos will never ask for ID check before depositing. Did you think it over what you exaclty asked for in your comment? When I feel the thrill of playing, and find a new casino, I don't want to bother with such verifications. I would be very angry in case I should bother with such papers when my only desire is to play play play!!! So it would be a very bad custom from casinos to do that. One casino that does this is Boyle's casino, and also Skyvegas. When I wanted to deposit and they notified me about that I have to send in docs right after I registered to verify my ID, I became so disappointed because of that instead of going to play and feel the thrill I have to take my scanner, scan, send in docs and wait several days until a reply cames about that I can play. I never returned to those places again. When I deposit I want to play and not do secretarian's job. That can wait until I win and enjoy the feeling. Then I very gladly do that job. before that no. So it would be a crazy idea what you ask for....
 

willieninja

Dormant account
Joined
Dec 12, 2009
Location
debert
It is just your opinion and nothing more. I ask: 'Why?' Where is it written that they should ask before that? In the Bible? No, so where then? Read the full terms before you deposit again at another place and you won't be disappointed.;)

if cashed out plenty off many sites and not once have i send in documents,
so ill stick to legit sites and stay away from this scam site.
 

willieninja

Dormant account
Joined
Dec 12, 2009
Location
debert
:eek:

With this opinion I don't agree. And now I am not thinking with the head of casinos when I say this. Should it be a trick of casinos to delay the payment more and more, or just really a security issue, I am glad it is not required when depositing. I hope casinos will never ask for ID check before depositing. Did you think it over what you exaclty asked for in your comment? When I feel the thrill of playing, and find a new casino, I don't want to bother with such verifications. I would be very angry in case I should bother with such papers when my only desire is to play play play!!! So it would be a very bad custom from casinos to do that. One casino that does this is Boyle's casino, and also Skyvegas. When I wanted to deposit and they notified me about that I have to send in docs right after I registered to verify my ID, I became so disappointed because of that instead of going to play and feel the thrill I have to take my scanner, scan, send in docs and wait several days until a reply cames about that I can play. I never returned to those places again. When I deposit I want to play and not do secretarian's job. That can wait until I win and enjoy the feeling. Then I very gladly do that job. before that no. So it would be a crazy idea what you ask for....

anyone that has read this is now stupider.this is one of the most retarded arguement ive ever seen.this casino delays paments so people like you cancel withdraws and continue to play thus never cashing out. if they want me to send documents these documents should be required before depositing. this is unacceptable and this site will never get another cent from so its their loss in the long run.
 

Balky

Senior Member
Joined
Aug 25, 2007
Location
Croatia
I played in several casinos of that group and quit them mostly because of the 4 business day pending time. But to be fair to them, they are not trying to get away with non-payment strategies and all their T&C are written on their site, including the withdrawal times.

Cheers Balky
 

Wildfire7

Dormant account
Joined
Apr 8, 2006
Location
UK
yeah they now want me to send in my id and utility bills to prove my idenity.wat a fkn joke its funny how i didnt have to provide these documents upon me depositing. im not sending any personal documents to a casino for a $400 withdrew, i dont trust this casino why would i trust that they wont use my personal info in ways i dont want it used.

Ive cashed out of 12 casinos/poker rooms and ive never had to send in any of these documents.im cashing out via same payment processer that i deposited so there is no security issue.i only have 1 account here there is no other account created on my computer to this casino.

This is set up so problem gambler will not take their money off this site, they will just cancel withdraws to keep playing once they go busto. this casino in no way complys with resposible gaming and id recommend that people stay as far away from them as possible.

The casino wants you to send in documents after you have made a deposit because your account is now in positive status. This complies with money laundering laws. If you refuse to send in documents then that is your prerogative, your original deposit less any winnings should be refunded.

You will find that in the not too distant future, it will be almost impossible to play anywhere without some kind of verification procedure. Like many other threads in this forum it comes down to the same thing - players not bothering to familiarise themselves with the T&C's, partly through sheer laziness and partly through their own carelessness.

It amazes me that many of these people in other aspects of their life are probably extremely diligent when it comes to parting with their money. Yet when they sign up at an online casino they seem to forget the small print.

Mike
 

pianoman

Dormant account
Joined
Dec 11, 2008
Location
Sittin Here in Front of the Screen like
And PIANOMAN Say

Suppose I'm just stirring some old coals here?
But I came looking for info on this "Europa Casino" and was interested in the replies here.
I'd simply got one of "those" emails a few days ago -
said Deposit 20 play with a Hundred.
Decided I'd give em a try, despite the bagging this geezer's giving them here.
Now I see it was nearly a year ago;
Maybe it's no longer pertinent? But then, it had gotten my attention and bad mouthing Europa nearly caused me to go elsewhere.
And that would have denied me one of the more pleasant experiences in recent times.

Immediately after registering went looking for a chat person?
Before I could even find the link to signal anybody, chat box opens and Leo's online asking whether he can be of assistance?
Wow. A mind reader!

Can't help me with the quoted bonus he says, what about a counter offer?
100% on the 20 and another $50 on top.
Why argue thinks me, close enough I reckon.
Thank him for the deal and tell him I'll deposit $40!
Leo says good luck, I bid him farewell, do neteller dep, suddenly Leo's back.
Got you that $100 says he :thumbsup:

Beauty!!! My $40 plus $150 bonus.
Ask him where to start ? Recommends Gold Rally (standard operator suggestion) and there's me now staring at bet minimum of $2 line x 8 lines.
Wha??? 16 bucks a spin? Not this lil black duck mate!
Try 5 lines maybe. Nothin!
Try it again? Yeah - it's their money. WOHHH. 450 smackers...
6 hours later bal is $930.
End up with half that amount when two hours later I've played thru my 7000 dollars worth.

Check with Chat Lady ... "ok to w/d now ?"
She says looks ok to her, support will email me in a few hours.

Submit W/D, am reminded bonus will be removed from balance.
I then take the initiative, send 'em the faxback requirements BEFORE they're asked for - compliment them on the nice software and the excellent service.

Response is equally polite and appreciative of positive comments.
Announces also that W/D is a 4 DAY process.

Oh No?
IT's NETELLER. Heavens to Murgatroyd! Should I be worried?
They can't do this to me!?!
Should Pianoman go on rampage and let the world know what a lowdown, connivin, theivin bunchapricks they are?

Yeah like sure thing bozo!


(Sung to the tune of "Spoonful of Sugar", key of G minor)
 
Last edited:

woodpecker

Dormant account
Joined
Jun 18, 2010
Location
UK
Ill be surprised if i get my money from this casino. Please stay as far away from this casino as possible.

It is stated in the casino T and C that withdrawals take up to 4 working days before they leave their pending state. You should read T and C before make a deposit. If you like Playtech software you can play at Bet365 (they process withdrawals in 24 hours) ;)

It has absolutely NOTHING to do with "security" in any way, shape or form, when deposits are made with an e-wallet, and cashout is requested to the same one, but has everything to do with stalling payments, and nothing else.

You are absolutely right, most Playtech casino have this "4 working days pending policy" in order to make players cancel their withdrawal and play again.
I don't like this policy as it targets compulsive players, but it was written in the casino Terms and conditions which a player must accept when he/she open an account. So the casino is in its right to ask for documents, and keep the withdrawal in pending for 4 days.
 
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