I would like to get some advice about what happened to me at English Harbour. I deposited 25$ and got a 100% match bonus, but lost everything. I was sure to zero the account and after that I deposited 68$ without a bonus, and after a while I had 133$ and decided to cash out. However I wasn't allowed since it said that I had 677$ left to wager before I could withdraw.
I thought that was strange and contacted support which only confirmed that I had to fulfill the wagering requirements even though my last deposit was made without a bonus. Of course I busted in trying to do so, and I think it's not fair that future deposits will be punished because of a bonus on the initial deposit.
This is the first time I have encountered this bonus system and I immediately closed my account at English Harbour.
I thought that was strange and contacted support which only confirmed that I had to fulfill the wagering requirements even though my last deposit was made without a bonus. Of course I busted in trying to do so, and I think it's not fair that future deposits will be punished because of a bonus on the initial deposit.
This is the first time I have encountered this bonus system and I immediately closed my account at English Harbour.