Bonus Complaint Dublin Bet increased my wagering requirements from 2000 to 30000

[vtuwat809]

I opend an account with dublinbet.com, deposited 200 Euro, got 200 Euro bonus, with 14800 requirements, did most of them until there were 2000 left and now they've been acquired by another company and they've decided to make the requirements 10 times my bonus balance, which makes 30000. Do you think this is normal or fair?

 

[paul7388]

If what you are saying is right then it would not be fair.

Their bonus terms are stated as 30x deposit and bonus so your wagering on a 200 deposit should be 12000 not the 14800 you stated.

But their terms also state that unless otherwise authorised the max withdrawal is 1000 a day or 5000 a week. Not the sort of place I would be risking 200 deposits at lol.

 

[chayton]

Changing wagering requirements when you're already partway through wagering is not right. You agreed to specific terms of the bonus at the time you took the bonus - new management or not, both parties should be held to the original terms. IMO at least, I'd consider doing a PAB if they try to hold you to it.

 

[KasinoKing]

I opend an account with dublinbet.com, deposited 200 Euro, got 200 Euro bonus, with 14800 requirements, did most of them until there were 2000 left and now they've been acquired by another company and they've decided to make the requirements 10 times my bonus balance, which makes 30000. Do you think this is normal or fair?

Absolutely NOT fair. They can not change the terms AFTER you have deposited.

If they don't back down on this, Pitch-A-b***h:
This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.
Before you start, make sure the casino in question is NOT in the Rogue Pit or on the No Can Do list. (They're not).
To submit your PAB, click here: Pitch-A-b***h
Be sure to read ALL the terms for submitting a PAB, including the Frequently Asked Questions here: PAB FAQs

KK

 

[Matti]

Someone must have made an mistake at Dublinbet because this is definitely not ok. I would PAB and stop posting any further and let Maxd handle this and see if he can sort this out.

 

[vtuwat809]

Fixed

They have fixed it, I still haven't been paid yet, don't know why. They say withdrawals normally take 7 days.

 

[octav]

Hello

I assume that recently Dublinbet was acquired by Starfish Media N.V. a company registered in Curacao. In the same time their gaming platform was replaced with Quickfire Games from Vuetec.

According to casinocity Starfish Media N.V is the owner of next sites: Dublinbet, CasinoExtra, Lucky31 and CasinoEstrella.
From my past experience this guys pay their clients but they have same delays doing this.

Involuntarily I noticed some similarities between Starfish Media sites and Eypobet. And I am reffering to the visual elements. Eypobet being the casino which blocked any form of communication.

https://www.casinomeister.com/forums/threads/eypobet-unresponsive.65973/?t=65973