eden84
Dormant account
- Joined
- Jan 17, 2008
- Location
- Lancashire
Hi all,
I've been told in the past that Casinomeister is the best of the best so im coming to you today hoping someone can help me out as i feel stuck.
A few months ago i opened a click and buy account, something i seriously regret doing and is now making my life a misery.
I deposited £10.00 to William Hill Poker with it a couple of months ago. Then a few weeks later i won a couple of hundred quid which i withdrew £10.00 back to click and buy to clear my initial deposit then withdrew the rest to my bank. Fine.... no problems here.
Then i registered it to my iTunes account and the trouble started. I disputed a number of charges on my click and buy account from iTunes which subsequently ended with the closure of my Click and Buy account.
Click and Buy sent an email to ITunes and to William Hill saying that i owe them money and they should freeze my accounts untill this is solved. I apparently owe them around £50.00.
William hill failed to tell me about this and i carried on playing there depositing with my debit card.
I won £1,600.00 yesterday which i immediately withdrew. When i called them to ask why it was still a pending transaction they told me all about the click and buy email and my account was on hold. They refuse to pay out my winnings untill they have confirmation from click and buy that my account is settled and there are no problems.
I need that £1,600.00 so i thought sod it, ill pay click and buy so i can get my winnings. I tried calling them, their lines are suspended while they improve their quality of service??? So i emailed them yesterday asking them to call me immediately, which they have not done.
Im so stuck here and seriously upset that william hill have got involved with this. holding £1,600.00 because of an initial £10.00 transaction which was paid back anyway is ludicrus!!!!
what can i do??????????? help!!!!!!!!!!!!!!!!!!!!!!!!!
I've been told in the past that Casinomeister is the best of the best so im coming to you today hoping someone can help me out as i feel stuck.
A few months ago i opened a click and buy account, something i seriously regret doing and is now making my life a misery.
I deposited £10.00 to William Hill Poker with it a couple of months ago. Then a few weeks later i won a couple of hundred quid which i withdrew £10.00 back to click and buy to clear my initial deposit then withdrew the rest to my bank. Fine.... no problems here.
Then i registered it to my iTunes account and the trouble started. I disputed a number of charges on my click and buy account from iTunes which subsequently ended with the closure of my Click and Buy account.
Click and Buy sent an email to ITunes and to William Hill saying that i owe them money and they should freeze my accounts untill this is solved. I apparently owe them around £50.00.
William hill failed to tell me about this and i carried on playing there depositing with my debit card.
I won £1,600.00 yesterday which i immediately withdrew. When i called them to ask why it was still a pending transaction they told me all about the click and buy email and my account was on hold. They refuse to pay out my winnings untill they have confirmation from click and buy that my account is settled and there are no problems.
I need that £1,600.00 so i thought sod it, ill pay click and buy so i can get my winnings. I tried calling them, their lines are suspended while they improve their quality of service??? So i emailed them yesterday asking them to call me immediately, which they have not done.
Im so stuck here and seriously upset that william hill have got involved with this. holding £1,600.00 because of an initial £10.00 transaction which was paid back anyway is ludicrus!!!!
what can i do??????????? help!!!!!!!!!!!!!!!!!!!!!!!!!