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Discussion in 'Online Casinos' started by steadman, Aug 24, 2008.

    Aug 24, 2008
  1. steadman

    steadman Dormant account

    Theatre production
    Robertsbridge, East Sussex
    Hi Guys,

    The title says it all. I joined an online casino a couple of months back and lost my first deposits - this time, stupidly, I won (a little) and have received an e-mail that requires me to verify myself including statements that prove my deposits. Now surely, a statement is only sent by a bank monthly so last nights deposit won't show up on a paper statement for up to a month.

    I have to wait a month just because this time I tried to withdraw?

    Who is being protected by this procedure? Surely a verification should have been performed long before my rather awkward win?

    Thanks all,

  2. Aug 24, 2008
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    I'm guessing this is an RTG casino, right?
    They are the only ones I know who always ask for this ID.

    Is it CM accredited? Only it seems OOT to me to ask for proof of your actual deposits - they normally accept any recent bank & utility statement.

    If you name the casino, people here will be in a better position to help/advise...

  4. Aug 24, 2008
  5. ballysdb

    ballysdb Dormant account

    automotive biller
    Long Island NY
    Most banks will give you a print out of your current activity.
  6. Aug 24, 2008
  7. babs7262

    babs7262 Banned User

    On Disability,p/t online slots reviewer
    Are you sure they didnt ask for proof of your name and address. Ive NEVER seen a casino ask for proof that your dep was made by via bank statement. What if you used a gift card? I think they mean the envelope of the bank statement that shows it addressed to you with thier logo on the corner. If it is what you said, use an old one that shows one of your deposits from a month ago. Same proof right?

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