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Delayed wating times for larger withdrawls!?!

Discussion in 'Online Casinos' started by Devious, May 27, 2010.

    May 27, 2010
  1. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    It's now been 6 days since I had a larger win and am waiting for my withdrawl to be approved (45k). Customer support is telling me it's going to be another a week before it is approved and wired my way. Is this normal practice? I had a withdrawl the week before for $1400 and it was approved/sent off within 2 days.

    It's frustrating to have this amount of money in limbo - especially with all the stipulation/rules/rogue factors that could happen. I want me money!
     
  2. May 27, 2010
  3. Tycoon83

    Tycoon83 Banned User

    Occupation:
    Accountant
    Location:
    USA
    Son I PMd you on OT.
     
  4. May 27, 2010
  5. Mavin1

    Mavin1 Dormant account

    Occupation:
    Caregiver/homemaker
    Location:
    Arizona
    Wow!!!!! Nice!!! What group/casino are you waiting for on this withdrawal?
     
  6. May 27, 2010
  7. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    replied. FML!
     
  8. May 27, 2010
  9. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    thanks! this is through klub8. now i hear rumours its shutting down?
     
  10. May 27, 2010
  11. slafs

    slafs Dormant account

    Occupation:
    Professional computer geek
    Location:
    ˈnɔrweɪ
    Looks like they are. My bet is that your win was the deciding factor.

    But then again, I'm no betting man. :D Hope you get your winnings ASAP!
     
  12. May 27, 2010
  13. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    well looking at the email sent out they will be accomodating all withdrawls prior to june 30th. i fit in this range...so I've got my fingers crossed.
     
    1 person likes this.
  14. May 28, 2010
  15. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Klub8 are Casinomeister Accredited - if that still means anything as they are closing... :confused:

    But what that does mean is that you can Pitch a Bitch if you don't get a satisfactory resolution to your issue in the near future.

    KK
     
    1 person likes this.
  16. May 28, 2010
  17. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    I hope it doesn't come to that. I have my cursor ready and waiting over the PAB button though :|.

    Have you had experience with a casino shutting down before? Seeing as how they are still allowing new signups/deposits, etc. it's peculiar.
     
  18. May 28, 2010
  19. kakata

    kakata Banned User - hyper flamming PABnonaccred PABnoaccred PABaccred

    Occupation:
    sales
    Location:
    miami fl
    ...I would alert Max...before its too late....:rolleyes:
    JMO:cool:
     
  20. May 28, 2010
  21. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    I sent him a PM, just to get his opinion.
     
  22. May 31, 2010
  23. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    PAB immediately. (also send via PM)
     
  24. May 31, 2010
  25. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    Submitted, fingers are crossed.

    Thanks.
     
  26. Jun 7, 2010
  27. darkpixie

    darkpixie Senior Member

    Occupation:
    Student
    Location:
    Vancouver
    Devious, I hope things are working out for you in this instance. Please update us when you have a resolution... or not :)
     
  28. Jun 24, 2010
  29. Devious

    Devious Non-Gambler PABnonaccred PABnoaccred

    Occupation:
    IT
    Location:
    Canada
    Hey all! I am pleased to say that Klub8 has indeed paid out the win! I'd like to thank Max D, CM, and the PAB process which I'm sure help put pressure on the casino to pay out.

    There were biiiig delays coming from the casino - even with having previously withdrawn from this casino (ID already confirmed.) they asked for an additional notorized passport, two more bills, copies of all credit cards i've ever used there (even after saying they are not required). For the entire month they provided very little information as to what was going on - I was very, very skeptical that I would receive my win!

    Big kudos to Max, CM, and Klub8!!
     
    4 people like this.
  30. Jun 24, 2010
  31. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    They should NOT be doing this now that they have decided to close. There is a high risk that players joining now, and depositing, will be shut out half way through play, particularly if they take a bonus.

    WHY would a player want to join a casino that shuts next week, and WHY does a casino want new players who they KNOW are only going to be there for a week or two?

    Stalling, giving them time to put together the withdrawal. Once you are verified, you are verified, and it does NOT matter what size the wins are, they were quite happy to TAKE your money on the basis of the first verification procedure, so they should be equally as happy to PAY OUT.

    You got paid, BUT with the closure date imminent, and the start of what looked like a long winded stall tactic, it is no wonder this STANK of the casino being unable to pay the full amount, and looking for a way to stall past June 30th, when they could have referred you to "special procedures", or even simply have walked away from any outstanding debts after closing.

    Given what happened at TUSK and then Eurolinx, both "top class" Microgaming casinos & poker, and where they DID "walk away" leaving players owed THOUSANDS, the fear of not receiving a pending withdrawal when a casino "goes under" is VERY REAL INDEED.

    Take comfort though, in the fact that the ones that just "walk away" tend not to pre-announce closure, it is "business as usual", until one day, they have simply vanished into thin air, and with your money.
     
  32. Jun 25, 2010
  33. Marie2473

    Marie2473 Senior Member

    Occupation:
    Operator
    Location:
    Sweden
    I had a few withdrawls with them in the past, just small ones though and I remember that it did take long - they ahd a long pending period. However, that they are closing down is scary. i would try to do soemthing, before its to late. If they dissapear I am not sure that Max or anyone can do anything if there is no casino to contact!
     

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