hi,
Back in June this year I deposited at craps.com 100 pounds using my neteller account. I won 3,303 and cashed out using my neteller.
they decided to send me a check (without asking for my premission first) but anyway, the check hasn't arrived.
After I asked them few times to re-send the check they sent it (or at least they said they sent it) but again the check hasn't arrived.
few days ago, 4 months after I actually cashed out, I asked them if they can cancel again the check and wire the money to my bank account.
thier replay was that management decision is that my withdrawal requests will be processed via bank drafts only.
who gave them the right to do so? I am waiting for 4 months for my money, I spent more time sending them emails than to any other casino I have ever played at, and they won't even bother to try and solve this situation?
I am quite shocked by thier responce so I thought maybe one of you have any idea what should I do.
thanks.
Back in June this year I deposited at craps.com 100 pounds using my neteller account. I won 3,303 and cashed out using my neteller.
they decided to send me a check (without asking for my premission first) but anyway, the check hasn't arrived.
After I asked them few times to re-send the check they sent it (or at least they said they sent it) but again the check hasn't arrived.
few days ago, 4 months after I actually cashed out, I asked them if they can cancel again the check and wire the money to my bank account.
thier replay was that management decision is that my withdrawal requests will be processed via bank drafts only.
who gave them the right to do so? I am waiting for 4 months for my money, I spent more time sending them emails than to any other casino I have ever played at, and they won't even bother to try and solve this situation?
I am quite shocked by thier responce so I thought maybe one of you have any idea what should I do.
thanks.