Cozy Games Group - Be Aware of Terms

[Nicola]

Just a quick heads up as this Group of casinos are bringing out a new brand every week and the terms are pretty bad!

Full list: secure.gamblingcommission.gov.uk/gccustomweb/PublicRegister/PRAccountDetails.aspx?accountNo=38719

> All new players are only allowed to withdraw up to £/$/€300 per 5 day period (after the imposed pending period + processing of any previous payment) until management decide to increase or decrease your individual withdrawal limits based on your style of play and deposit amounts

> Progressive jackpot wins will be paid at £10,000 per week subject to standard payment processing times

> Payment method processing times are approximately 7-10 business days. However, some payment methods may take a longer processing time.

The above was confirmed today via management on a telephone call.

 

[gagamel]

Thank you for pointing that out.

 

[Simmo!]

£/$/€300 per 5 day period

Wtf?! £300 ? That isn't a casino, that's an amusement arcade

 

[dunover]

Just a quick heads up as this Group of casinos are bringing out a new brand every week and the terms are pretty bad!

Full list: secure.gamblingcommission.gov.uk/gccustomweb/PublicRegister/PRAccountDetails.aspx?accountNo=38719

> All new players are only allowed to withdraw up to £/$/€300 per 5 day period (after the imposed pending period + processing of any previous payment) until management decide to increase or decrease your individual withdrawal limits based on your style of play and deposit amounts

> Progressive jackpot wins will be paid at £10,000 per week subject to standard payment processing times

> Payment method processing times are approximately 7-10 business days. However, some payment methods may take a longer processing time.

The above was confirmed today via management on a telephone call.

As I said, the UKGC licenses some real filth - read the terms people and don't ASSUME the site is OK just because of the licensing authority.

 

[vinylweatherman]

Wtf?! £300 ? That isn't a casino, that's an amusement arcade

WTF are the UKGC playing at in licensing such sites!!!!!

The UKGC seem determined to demonstrate that they are nothing more than another convenience jurisdiction mainly for the benefit of the government and the industry.

These terms probably violate the Consumer protection laws in any case, in particular the "must be treated fairly" provision. It would be embarrassing for the UKGC to find itself in the position of having to explain to journalists why a large number of casinos that have just had their terms overturned in court under consumer protection law have been able to obtain and hold licenses despite the "rigorous vetting" that supposedly takes place.

 

[vinylweatherman]

Wtf?! £300 ? That isn't a casino, that's an amusement arcade

I've been able to withdraw more than £300 from an amusement arcade instantly, no docs, no pending period. I have had occasional troubles getting back in

 

[Jono777]

These are the guys behind the umpteen thousand bingo sites out there also.

Lets entice our poor unsuspecting customers by offering £15+ free just for registering and ones preferably who don't read forums.

'Back in the day' I recall having deposited £10 into one of their Bingo skins (Bingo Magix) actually winning and trying to withdraw.

After countless documents had been sent I was then told '£50 min Withdrawal' (I had £48ish in balance IIRC)

Thinking 'He'll try and push for the extra few quid' they were sorely mistaken when I simply deposited another £10 and requested the full amount out!

Talk about delaying tactics and BS after BS, I did get my cash out but also a very valuable lesson learnt along my 'Journey'

Never been and never will go back but at least 20-30 emails a week still (some spam some with registered details), the odd snail mail and a monthly text

Wouldn't play there casino, bingo or otherwise with my worst enemy's cash!

 

[kavaman]

Is this 300£ limit really for all the skins, even for the casinos? I mean i remember some of their bingo skins had this, but did not know it applies to casinos.

 

[spintee]

Jon beat be to it, they have a basket full of bingo sites, danger rings to mind, Cozy not so much, Tried and tested,

Note:: I had payments in a few days but any site will no that payment is not that long so words speak for it self, if they stated that long than must of been informed to say this, I would not trust a CS rep as far as I can throw them ( Sorry to you good ones reading) But any casino should not put unpunished dates as its a turn off