- Joined
- Nov 18, 2016
Warning to other players: Rembrandt Casino is deliberately stalling withdrawals (as are probably their sister casinos). My withdrawal (about half of what I deposited) has been pending for three days (still reversable). I have asked their live chat, and customer support what's the deal with this and when I can expect my withdrawal, but all they give me is nonsensical answers, such as 'sometimes it takes longer to handle withdrawals' or 'don't worry, your withdrawal will be handled as soon as possible'. If asked a timeframe, they refuse to give it, nor a reason why the withdrawal is taking so long. I sent my documents right after the withdrawal.
In this modern age, when some casinos offer instant withdrawals (within minutes), 72 hours STILL PENDING is horrible customer service. So I write this as a warning to other players - stay away from this casino.
In this modern age, when some casinos offer instant withdrawals (within minutes), 72 hours STILL PENDING is horrible customer service. So I write this as a warning to other players - stay away from this casino.