i was f**ked up by cherry casino. i deposited money to get the welcome bonus. got it and started to play. i ended up winning 3 figure amount above my original deposit. i made withdrawal request. it was denied and all the money from my account disappeared, also my own deposit.
then after several emails they agreed that they made a mistake and asked if i can make another deposit of 222usd and then they will pay me.
so i went and did another deposit and received their monthly 100usd bonus because of that.
now they say that they will not pay me anything!
reason is that i got the 100usd monthly bonus so i have violated their bonus terms...
i had cleared the welcome bonus several months before i made my 2nd deposit so should not be any violation and i have not played any games with that deposit and also asked that could they remove that as i am not going to use it.
then after several emails they agreed that they made a mistake and asked if i can make another deposit of 222usd and then they will pay me.
so i went and did another deposit and received their monthly 100usd bonus because of that.
now they say that they will not pay me anything!
reason is that i got the 100usd monthly bonus so i have violated their bonus terms...
i had cleared the welcome bonus several months before i made my 2nd deposit so should not be any violation and i have not played any games with that deposit and also asked that could they remove that as i am not going to use it.