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Discussion in 'Casino Complaints - Non-Bonus Issues' started by crikeym8, Mar 24, 2016.

    Mar 24, 2016
  1. crikeym8

    crikeym8 Newbie member PABnoaccred

    Occupation:
    retired
    Location:
    Moorabbin
    I make it a habit to contact casinos before i join and ask them some questions. First would be, "Do you have $AU option for deposits and playing of games." So im assured , yes, we have your currency avaliable .

    So after another 15 mins signing up and verified, i get this bozo , who must think we down under are brain dead. Have a listen to this suck hole trying to scam me into depositing. I dont know any casino that automaticly changes currency formats because of my currency deposit.

    Pound to AU$ is double. So some people i should bet half as much, but after 5 mins you forget . Anyway, this scammer and kiss my
    ------------------------------------------------------
    CHERRY CASINO
    Please wait for a site operator to respond.
    You are now chatting with 'Morgan'
    Your Issue ID for this chat is LTK1221306755108X
    Morgan Hi and welcome to our casino. How may I help you?
    me&&&&&&&&&&&i asked before i signed up if the casino was able to take and play $AU
    me&&&&&&&&&&& i log in now and all i see is pounds.
    Morgan are you in AUSTRALIA?
    me&&&&&&&&&&& yes
    Morgan Great
    Morgan Click on MY ACCOUNT
    me&&&&&&&&&&& yep
    Morgan Ok
    Morgan if you make a deposit it will be in your currency
    me&&&&&&&&&&& yea, what am i playing in??
    Morgan Is there anything else I could help you with?
    me&&&&&&&&&&& yes, u havent answered my question. In which currency will i be playing?
    Morgan your currency
    Morgan AUSTRALIAN dollard
    me&&&&&&&&&&& ok then, you credit my account 1 aussie dollar and lets see if thats the case.
    Morgan Is there anything else I could help you with?
    me&&&&&&&&&&& yes, u can close this account.
    ^^^^^^ goodbye/
    Morgan I’m sorry to hear that you would like to close your account. In order to close your account we need to verify the ownership. Could you please provide me with the following details?
    Morgan Full name:
    Morgan Address:
    Morgan Phone Number:



    Send
     
  2. Mar 24, 2016
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    ?
    The rep appears to have answered your Q




     
  4. Mar 24, 2016
  5. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    I dont get it :confused:
     
    1 person likes this.
  6. Mar 24, 2016
  7. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Nor I. :thumbsup:
     
  8. Mar 24, 2016
  9. crikeym8

    crikeym8 Newbie member PABnoaccred

    Occupation:
    retired
    Location:
    Moorabbin
    He was trying to convince me that only when i deposited with aussie dollars, would the casinos currency change from pounds to AU$. Which ive never heard of nor believe would be possible as all casinos would rather close an account and set it up correctly than just change currency.

    He directed me towards accounts section, knowing full well there are no tools to change currency.
     
  10. Mar 24, 2016
  11. goatwack

    goatwack bombastic monk CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    So you deposited in pounds and balance shown as pounds on homepage. Open a game and it shows as Australian Dollars to play in I assume, leaving you with more. Is that even possible?

    So each time you exit a game, it's back to pounds again! That would be strange, better to just give the player the whole amount in the chosen currency.

    I'd choose DOA and play it Yen.

    At least what I understood this thread to be about.

    Anyone for lemon cake? :confused:
     
    2 people like this.
  12. Mar 24, 2016
  13. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Forgive me I'm old and easily confused these days :confused::confused:

    Off to work I think is the safer and less stressful option :p
     
    2 people like this.
  14. Mar 24, 2016
  15. hedgehok

    hedgehok Meister Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    @OP: It doesn't hurt to be a little bit more of a gentleman yourself.
     
    3 people like this.
  16. Mar 25, 2016
  17. crikeym8

    crikeym8 Newbie member PABnoaccred

    Occupation:
    retired
    Location:
    Moorabbin
    Just for the record, I had previous conversation with them before signed up asking these questions. So is it too much too ask if they have AU currency option and receive a honest answer. Then to have them tell you crap after you sign up , then they are lucky I wasn't a lot ruder.

    Many casinos give players the option to choose their preferred currency at sign up, this one didn't. So when I asked them on chat they said they did have AU option, but only after I deposited in pounds.
     

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