twenty2Incorp
Banned User
- Joined
- Jul 25, 2019
- Location
- Toronto, Canada
@LeoVegas Rep Did I just enter the twilight Zone? Your recent CSR transcript follows:::
Chat with us
LeoVegas
Customer Support
me: How do I change the default currency on my account?
Chat started
Customer Support
We apologize for keeping you waiting. Our lions are busy at the moment. We'll get back to you shortly. In the meantime if you're not logged in may we kindly ask you log into your account to speed up our security process. Don't worry if you can't we will still be able to help you.
Tamara joined the chat
Tamara
Hello Nadia ,thank you for contacting LeoChat. My name is Tamara, how are you today?
Me: How are you?
Tamara
Good to hear, I am well thank you
me: How do I change my default currency on my acct?
Tamara
I would gladly check this for you. Do you mind staying on hold for a few minutes while I am checking your account?
me: Go ahead
Tamara
Thank you for waiting here
me: Ok
Tamara
I will send this to the relevant team
me: Am sorry what?
My question was how do I change my currency
Tamara
yes I know
The relevant team
are l
looking in to this
me: ..and the answer to my question is?
Tamara
Okay you will need to make a new account with the correct currency in this case. As this is not something we can change. Then get back in touch with us once you have made the new account please
You can use the same email address
me: Are you nuts?
Tamara left the chat
me: There's money in my account
Queue position: 1
Type a message here..
Type a message here..
Send
Chat with us
LeoVegas
Customer Support
me: How do I change the default currency on my account?
Chat started
Customer Support
We apologize for keeping you waiting. Our lions are busy at the moment. We'll get back to you shortly. In the meantime if you're not logged in may we kindly ask you log into your account to speed up our security process. Don't worry if you can't we will still be able to help you.
Tamara joined the chat
Tamara
Hello Nadia ,thank you for contacting LeoChat. My name is Tamara, how are you today?
Me: How are you?
Tamara
Good to hear, I am well thank you
me: How do I change my default currency on my acct?
Tamara
I would gladly check this for you. Do you mind staying on hold for a few minutes while I am checking your account?
me: Go ahead
Tamara
Thank you for waiting here
me: Ok
Tamara
I will send this to the relevant team
me: Am sorry what?
My question was how do I change my currency
Tamara
yes I know
The relevant team
are l
looking in to this
me: ..and the answer to my question is?
Tamara
Okay you will need to make a new account with the correct currency in this case. As this is not something we can change. Then get back in touch with us once you have made the new account please
You can use the same email address
me: Are you nuts?
Tamara left the chat
me: There's money in my account
Queue position: 1
Type a message here..
Type a message here..
Send