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Casinos, what we want.

Discussion in 'Online Casinos' started by Rusty, Feb 22, 2009.

?

What are the most inmpotant factors when choosing a Casino

Poll closed Feb 27, 2009.
  1. Type of Software

    15 vote(s)
    27.3%
  2. Customer support

    22 vote(s)
    40.0%
  3. Reward and bonus schemes

    20 vote(s)
    36.4%
  4. Cashout times

    33 vote(s)
    60.0%
  5. Reputation

    32 vote(s)
    58.2%
Multiple votes are allowed.
    Feb 22, 2009
  1. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    What are the most important factors for you when choosing a Casino?
    It is multiple choice but try to check just Three boxes max.
     
  2. Feb 22, 2009
  3. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    nevermind, you must have been adding the poll when I posted this :p
     
    1 person likes this.
  4. Feb 22, 2009
  5. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    LOL that always happens biggy because you have to post before you can set up the poll ;)
     
  6. Feb 22, 2009
  7. slafs

    slafs Dormant account

    Occupation:
    Professional computer geek
    Location:
    ˈnɔrweɪ
    I want to check them all! :D
     
    1 person likes this.
  8. Feb 22, 2009
  9. catrina m

    catrina m Senior Member PABaccred

    Occupation:
    service
    Location:
    US of A
    How about letting someone win once in a while:)
     
    2 people like this.
  10. Feb 23, 2009
  11. GGW Laurie

    GGW Laurie Dormant account

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    reputation :thumbsup: ............says it all imo...........laurie
     
    1 person likes this.
  12. Feb 23, 2009
  13. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    Customer support :thumbsup:
    Reputation :thumbsup:

    You don't have this you have nothing.
     
    1 person likes this.
  14. Feb 23, 2009
  15. same_old

    same_old Dormant account PABaccred webmeister

    Occupation:
    12th man
    Location:
    Australia
    1,4 and 5 for me on that one champ, hope your keeping well Rusty.
     
    1 person likes this.
  16. Feb 23, 2009
  17. sparkles

    sparkles Experienced Member

    Occupation:
    home ex
    Location:
    The bottom of the Garden
    Im with

    same old, on this 1 4 and 5 for me also :)
     
    1 person likes this.
  18. Feb 24, 2009
  19. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    I want more casinos with Randomness Control and instant cashouts :rolleyes:
     
  20. Feb 24, 2009
  21. Edward D. Wood

    Edward D. Wood Dormant account

    Occupation:
    Computer stuff
    Location:
    europe
    Hmm....always asking when not knowing...so, what is exactly "Randomness Control"?
     
  22. Feb 25, 2009
  23. brucefinaldi

    brucefinaldi Dormant account

    Occupation:
    Affiliate Director
    Location:
    Cyprus
    From what I have researched, I would have to say it is to treat the player fairly and like a customer. What this means in my opinion is that a player needs to receive prompt, helpful, and friendly customer support and non problematic withdrawals.

    These 2 factors will help give a good reputation.

    I also feel that online casinos who do practice the above facets, end up being industry leaders.

    When I use a service, any service, I want to be treated well, and the last thing I want is problems paying or getting my money returned.

    :)
     
  24. Feb 27, 2009
  25. Rhyzz

    Rhyzz Experienced Member

    Occupation:
    Online Gaming
    Location:
    United Kingdom
    Customer Support and Reputation are key. With reputation comes the other categories so they're trivial in comparison. Customer Support is probably the top point, if I have a problem I want it sorted quickly. I don't want to send documents to prove who I am, I don't want to wait 48 hours for a simple question to be answered, I just want to call up, answer some security questions that only I should know and have my question answered...it's not difficult, but alot of places pay peanuts and so you get monkeys sat on the end of the phone - not cool. Pay for decent staff, they're the ones who ultimately run your business and keep people happy.
     

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