Casinos, what we want.

What are the most inmpotant factors when choosing a Casino

  • Type of Software

    Votes: 15 27.3%
  • Customer support

    Votes: 22 40.0%
  • Reward and bonus schemes

    Votes: 20 36.4%
  • Cashout times

    Votes: 33 60.0%
  • Reputation

    Votes: 32 58.2%

  • Total voters
    55
  • Poll closed .

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
What are the most important factors for you when choosing a Casino?
It is multiple choice but try to check just Three boxes max.
 

SlotMonster

Twitch Streamer - Affiliate
webmeister
Joined
Apr 2, 2007
Location
Belarus
I want more casinos with Randomness Control and instant cashouts :rolleyes:
 

brucefinaldi

Dormant account
Joined
Feb 12, 2009
Location
Cyprus
From what I have researched, I would have to say it is to treat the player fairly and like a customer. What this means in my opinion is that a player needs to receive prompt, helpful, and friendly customer support and non problematic withdrawals.

These 2 factors will help give a good reputation.

I also feel that online casinos who do practice the above facets, end up being industry leaders.

When I use a service, any service, I want to be treated well, and the last thing I want is problems paying or getting my money returned.

:)
 

Rhyzz

Full Member
Joined
Jan 4, 2008
Location
United Kingdom
Customer Support and Reputation are key. With reputation comes the other categories so they're trivial in comparison. Customer Support is probably the top point, if I have a problem I want it sorted quickly. I don't want to send documents to prove who I am, I don't want to wait 48 hours for a simple question to be answered, I just want to call up, answer some security questions that only I should know and have my question answered...it's not difficult, but alot of places pay peanuts and so you get monkeys sat on the end of the phone - not cool. Pay for decent staff, they're the ones who ultimately run your business and keep people happy.
 
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