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Casinomeister Awards 2011 - Contenders, Suggestions and your input

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How about a new category

Now of course this is my opinion, but what about something like, The Most "Geared to the Player" Casino

This casino appears to understand that the players are the reason they are in business. This casino treats it's players with respect and will openly address player suggestions regarding improvements and or concerns. This casino stands above the rest by showing players the Casino's RTP's on a continual updating basis. This casino understands that most players want to be be paid quickly and makes it a reality. This casino also realize that players demand instant gratification when it comes to customer support and therefore have live chat, a working phone number and respond to emails quickly. This casino understands that bad luck happens and has a virtual psychologist for one to vent to. This casino also understands that their players love free stuff, especially tournaments and that players can easily send gifts to other players almost instantaneously. In fact this casino is actually the most "Geared to the Player" Casino.

I vote for 3Dice (in case you were wondering).

Just a thought, but it seems that many good casinos may provide one or more of these items, but only one has pulled it all together into a single place. Thoughts anyone?
 
Casinomeister Awards 2011

Best Casino
3Dice

Best Manager
Anna at 3Dice

Worst Casino
Eldorado

Worst Casino Group
Virtual

Best Customer Service
3Dice (All reps are excellent at there job)

Best Software
3Dice

All Time Worst Support in Casino Groups
GO GROUP hands down
 
Give Thanks

I would just like to say Happy Thanksgiving to all and Merry Christmas to all Seasons Greetings. Please be kind to each other .
Love you all
Made2win
aka
Roseanne :lolup:
 
Best casino group: 32Red.

Best casino: 32Red.

Best manager: Pat Harrison (32Red).

Worst casino: Grand Duke.

Worst casino group: The Virtual group.

Best Software: Netent/Wagerworks.

Best CS: 32Red/3Dice.


P.S.

How about CS person of the year (Ben/Dom from - wait for it - 32Red lol), and forum info guru of the year - (VYM) ;)
 
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I've played pratically every casino under the sun...

Once upon a time, my favourites were 888 poker and Intercasino for years.... but I lost a ton of money on them so have been shopping for a new place to throw my money away...hehe:D

I've tried 3 Dice and though the people on it seem lovely, Im not really too keen on their games though.

I tried 32 Red, and All Slots Casino but my pc just doesnt like it, had too many software issues where it was forever crashing so eventually got fed up with it and took it off.

I've tried pratically all the casinos suggested on the Accredited list and the one I've stuck to so far is Bet 365, probably because I can play in my countries currency and it doesnt crash on me all the time which I found alot of online casinos did.

I also really like the games on High Noon, and when I have abit money and can afford (taking into consideration, that I have to pay over and above as my countries currency is not worth as much as the almighty american dollar), then I'd probably play on it more.

My latest casino which Im testing out is Platium Play casino because I like their games and they do New Zealand currency however their withdrawel methods are abit off putting so still thinking on that one.

So after all that, I really have 'No idea' which casino I most prefer.. lol Though at the moment, would have to be Bet365
 
Give it a crack.. 1st year I have thrown in my 2 cents :)

  1. Best Casino Group - 32Red :thumbsup:
  3. Worst Casino Group - AffActive, Virtual, Rome, Sadly this year this could go on and on.....:confused:
  5. Best Casino - NordicBet :notworthy
  7. Worst Casino - BetFair :eek:
  9. Best Casino Manager - Enzo at 3Dice :D
  11. Best Games Award - NetEnt .. They keep releasing new unique games. :cool:
  13. Best Software Supplier Award - Same Reason as above :D
  15. Best Customer Service - 3Dice, 32Red or NordicBet (sorry cannot pick one) :what:
  17. iGaming Rep - Ben - NordicBet Rep -- Very polite and fast responses to pm's :thumbsup:
  19. The Best Affiliate Program - Bet365
 
Not much but anyway...

Best Casino Manager - Enzo, 3Dice (active on forums and addresses issues/etc.)
Best Casino - 3Dice (amazing all around)
Worst Casino Group - Virtual (as always)
 
You ASKED for my opinion, so you get it. Even though I suspect I am standing alone here with two of my choices



Best Casino: Diamond VIP

Best Casino Manager: OG - Diamond VIP

Best Casino Group: Club World Group

Worst Casino: Cool Cat

Worst Casino Rep: Christopher D'Angelo

(I am getting really tired of his phone calls on every phone line associated with me)

Best Support Staff: 3 Dice .............simply great. No generic auto replies, real people who CARE about solving your issues

Best Poker Room Poker Stars

Worst Poker Room Full Tilt

Best Customer Loyalty Program Club World Group



Diane
 
Casinomeister said:
... I will entertain your suggestions and input here for what and who deserves what. And it's always good to have some new categories as well.
Click to expand...

More or less thinking out loud here but it might be possible for us to do a "Best Licensing Agency" (or some better name) thing this year. I've been collecting that kind of info this year on the PABs so ... it's a possibility.

I'm thinking we could do it as a straight ratio:
(# of PABs from casinos licensed by XYZ) ÷ (total number of casinos licensed by XYZ).
By this method of reckoning, low numbers are better because it means a low rate of complaints for XYZ's licensees.

Thoughts? Suggestions? Comments? Criticisms (preferably of the idea rather than of me personally ;) )?
 
Best and Worst Casino

Best Casino I have been to:
Intercasino
Party Casino
Bet365,not able to use casino now in Australia, only sports. I have changed it to Grand Reef Online Casino as an alternative. Aristocrat banned Australia from playing Aristocrat game in Bet365 and other casino.
All Slots Casino

Best regular payout rate overall in various slot machine in order (reliable win and lose scenario from low to high volatile)
1. Bet 365 and Grand Reef Online Casino
2. Party Casino
3. Intercasino
4. All Slots Casino

Best withdrawal at a fastest rate is Bet365 and Party Casino. Took 3 days only into bank account.
I had few big wins with those two casino back then.

Worst Casino
Cool Cat < Rogue. Only paid to play small amount of money in account, payout rate is poor.
Cirrus Casino < Tested it but poor, never paid money in. Rogue as well.
Rival is the worst payout rate, unreliable win/lose scenario. RTG is 2nd worst unreliable payout rate.
Biggest free game was Rival cos payout rate was so low in regular game but in free game payout rate was very high.
RTG is well known to rogue problem and only some Rival one did happened too as mentioned in this website rogue list which I agreed with it pretty much so.

Some other casino prohibited Australia from playing going into pitch a b***h list for unhelpful/unfriendly way not to allow here and other country to play. :lolup: Just joking! It is according to law so thats understandable.

Cheer Nathan.

I think these are the only one I can vote on.
 
Best Casino : 32red - One and only ;)

Best mananger : Path - 32red

Best group: Club World group (they have always paid me in time and LOT of bonus, even when im ahed on all of them)

Worst : Bet24 (i will start a thread to show you guys)
 
Best Casino 2011

The best casino is Club World. They have always treated me with the upmost kindness and have been
very accomodating with any issues I might have.
They have prompt payouts and keep me updated through emails.
Love the sight hope they are around for a long time!!:)
 
Best casino

I love 3dice sooooooooo much. So here is the vote from Norway :)


Best Casino
3Dice

Best Manager
Anna at 3Dice



:thumbsup:
 
So essentially, the message so far is take the 2010 awards and just change the year on the title :D

Seriously though it's good to see Virgin get some mentions as I think they are very good. Paddy Power and Bet365 too. I have also been very impressed with Fortune Lounge CSR too this year.

It's just so hard to argue with 32Red though. They just never put a foot wrong and when you ask for something they bend over backwards. An example from this year: I requested a Neteller cashout one time, changed my mind, emailed and asked if they could wire it via BACS instead. Not only did they do that, they did it by CHAPS (which also costs them more) and the money was literally in my UK bank account 2 hours later. You just can't beat that. Oh and they just won "Best Casino" at the EGR awards too btw. Finally.

Not sure where this fits in but one of my pet hates is getting charged to deposit at a casino! I can wear cashout charges over a certain amount but I would rarely go back and play somewhere who charges me to put money in.
 
BEST CASINO: 3-Dice, 32rd then Jackpot capitol.

WORST CASINO: not sure- probably the MODS would know best here- I guess who ever had the most PABS against them this year, other than that most of them did Ok.

WORST: GROUP: Topgame

BLUNDERING BLUNDERS: Betfair

CASINO MANAGER: UNcle Enzo from 3dice

CUSTOMER SUPPORT- Well this is a hard one, it's a dead heat out of 32red and 3dice for sure.
 
Best Casino - 3dice (I don't even feel dirty when I lose. I trust them beyond a 100%)
Best Manager - Anna - 3dice
Best Support Staff - Ellen and Andrea - 3dice

3dice is rocking it... :notworthy
 
Best casino for me simply has to be 32Red again. So it gets my vote. To be honest there are only a few casinos I play at these days having whittled down literally hundreds over the years. The way they treat any concerns or problems you have and do so with literally lightning speed. The CS staff also know their business, are obviously wel trained and as Simmo said wil bend over backwards to assist you in any way they can. Add to the fact that their promotions as of late have been given a serious upgrade and ive rarely seen a complaint against them. I also like the fact that any withdrawal made is done and paid by the next day. Well im totally in agreement with Simmo on this one.
Dash is pretty good too although I think they could improve on their promotions somewhat which are far too irregular in my opinion. As a follow up though I would say that AllSlots is worthy of a mention too. Worst casino softare for me this year would be by far RTG, they just seem to be sucking the life out of deposits these days, at least for me.
 
best casino/poker/sportsbetting ....

The best one is casino which dont get you deposit if you are flagged for something. Is that-one casino exist?
To many complaints on online casinos this year.

Sorry English is not my native language :)
 
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