Apparently Casino Rewards has enforced their "we can do whatever we want rule" and eCogra seems just to be puppet dolls to the casinos. The eCogra label does not say much anymore.
Anyway, I took part of Captain Cook's freeplay offer and was able to transfer 200 credits to my real account. I played (risked my own money and did not use any autoplay feature) at the casino and was able to cash out around 500 credits. However, since I played French Roulette I had clearly played by a certain pattern that did not sit well with the "Risk management" team. They told me that my deposit would be refunded, but now, 3 weeks later, there has not been a daim in my Neteller account from Casino Rewards.
I don't understand how reputable casinos can act like this. They should state in their Terms and Conditions that the only allowed games to clear a bonus is slots. French Roulette weighs 50% towards clearing the wagering requirement! If the casino don't want players to play that game to clear a bonus, make it weigh less, like Blackjack.
Has anyone had any experiences like this with the Casino Rewards group?
Regards,
Johan Andersson
Anyway, I took part of Captain Cook's freeplay offer and was able to transfer 200 credits to my real account. I played (risked my own money and did not use any autoplay feature) at the casino and was able to cash out around 500 credits. However, since I played French Roulette I had clearly played by a certain pattern that did not sit well with the "Risk management" team. They told me that my deposit would be refunded, but now, 3 weeks later, there has not been a daim in my Neteller account from Casino Rewards.
I don't understand how reputable casinos can act like this. They should state in their Terms and Conditions that the only allowed games to clear a bonus is slots. French Roulette weighs 50% towards clearing the wagering requirement! If the casino don't want players to play that game to clear a bonus, make it weigh less, like Blackjack.
Has anyone had any experiences like this with the Casino Rewards group?
Regards,
Johan Andersson