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Casino-on-Net Pays $3990 Disputed Bonus

Discussion in 'Casino Complaints -- Archive through Dec 2001' started by factorx, Oct 31, 2001.

    Oct 31, 2001
  1. factorx

    factorx Guest

    Casino-on-Net, on October 29, 2001, agreed
    to pay in full my disputed bonus winnings
    from the September 26, 2001 "Shaken, Not
    Stirred" promotion. The full amount was
    $3990.00. This money was deposited in
    my account by and on october 29, 2001.
    The disagreement arose because some Casino-on-Net members were not paid their bonus
    money from this promotion because they did not same day deposit. The bonus qualifier
    was stated at their casino site/newsletter.
    However, it was not stated at their promotions website. And that it why the
    conflict arose. Not all members saw this
    deposit qualifier.

    Vahe Baloulian, Casino-on-Net manager, said
    some weeks ago on another message board that
    "We always give our members the benefit of
    a doubt." Well, in my case he has.

    However, I respectfully request that Casino-
    on-Net pay in full all bonus money to those
    members who participated in this promotion
    but who did not same day deposit because
    the bonus deposit requirements were not
    stated on their website.

    Casino-on-Net was the first on-line casino
    that I ever played at. And they were the
    first on-line casino that I would recommend
    whenever anyone would ask "What is a good
    internet casino to play at?" So I was not
    happy having to challenge Casino-on-Net.
    I had my viewpoint and they had theirs.

    One additional note : During my ongoing
    33 day dispute, Casino-on-Net never once
    took retaliatory action against me by locking
    me from my account or by not responding to
    e-mails or by whatever actions they might
    have taken. I am not sure other on-line
    casinos would have been as patient.

    For information : This email is not visible to you.
  2. Oct 31, 2001
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    It's nice seeing good things happen for once. :)


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