- Joined
- Dec 13, 2014
- Location
- Glasgow and Home - N Ireland
Contacted customer services and they've refunded the charges - have asked is this simply a one off gesture.
If you click on the balance you’ll see withdraw bedside deposit tab?
Dunno about wagering - every time I went to change page on the site it was butchering my Mac
Did this to me... Went to live and after 20 min of the so called 1 in the queue finally got someone and they sortedHi
I rejoined (UK player) and made a deposit a couple of days ago. I selected match bonus on deposit pages but it gave the free spins (a massive £2.50 worth of spins). Not a happy bunny.
Hi,
Not sure if this is the right place, but my bank seems to think I used Euros to play and I have received charges for each transaction, how do I get this refunded?
AHHHH!
OMG!
Yep, which is annoying as they know they had a "Technical Problem", I am currently "discussing" the situation with her now, but it was bit like banging your head against a wall, TBH its really a very small amount, but I do like my Principles. lol
What’s also unacceptable is that they told me that it was all sorted (not sure it’s simply a ‘technical’ issue as they also said to me) and ‘from here on’ it’d be pound for pound. Literally.
However still an issue.
The lack of response of the rep, being told it’s ok here on in when it’s not and the buggy site haven’t created the best of starts from them.