Casino Euro welcome bonus misleading advertising

wamphyri

Newbie member
Joined
Apr 25, 2016
Location
UK
As per forum requirements I have contacted the casino manager direct before posting this.

On the Casino Euro homepage in a big splash graphic a 100% deposit welcome bonus up to £100 (UK currency) while in their T&C it is stated that the bonus is not available to UK members. I contacted their support and received a reply confirming that the welcome bonus is not available to UK members.

Surely advertising a bonus specifically in a currency which is only avalailable in a country which is exempt from receiving the bonus is blatantly misleading advertising.
 

interlog

Meister Member
webmeister
PABnonaccred
MM
Joined
Mar 29, 2015
Location
London
As per forum requirements I have contacted the casino manager direct before posting this.

On the Casino Euro homepage in a big splash graphic a 100% deposit welcome bonus up to £100 (UK currency) while in their T&C it is stated that the bonus is not available to UK members. I contacted their support and received a reply confirming that the welcome bonus is not available to UK members.

Surely advertising a bonus specifically in a currency which is only avalailable in a country which is exempt from receiving the bonus is blatantly misleading advertising.

Doesn't this complaint depend on whether the UK currency can be used when residing in a country that is legible for the bonus? If it can be used, there is nothing misleading about it.
 

wamphyri

Newbie member
Joined
Apr 25, 2016
Location
UK
Doesn't this complaint depend on whether the UK currency can be used when residing in a country that is legible for the bonus? If it can be used, there is nothing misleading about it.

Granted you have a point.

I personally just feel it is sharp practice to have a big splash graphic advertising a bonus in UK currency when the bonus is not available in that country. Your average Joe will most likely sign up based on the advert without being savvy enough to double check that the bonus is actually available in the country whose currency it is advertised in - why would they.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
When I read their rules UK is listed as a country not allowed to play there, so if you can create an account it seems strange.

They don't have a uk license so why would they have your currency?
 

interlog

Meister Member
webmeister
PABnonaccred
MM
Joined
Mar 29, 2015
Location
London
Granted you have a point.

I personally just feel it is sharp practice to have a big splash graphic advertising a bonus in UK currency when the bonus is not available in that country. Your average Joe will most likely sign up based on the advert without being savvy enough to double check that the bonus is actually available in the country whose currency it is advertised in - why would they.

Please don't misunderstand me as I know exactly where you're coming from. It can easily be seen as a trap for somebody to deposit in the hope they're getting a bonus.
 

wamphyri

Newbie member
Joined
Apr 25, 2016
Location
UK
They are registered with the UKGC perhaps they were not previously? The link to their GC entry is throwing up an invalid membership so could be a recent license which has not updated on the GC website yet.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
They are registered with the UKGC perhaps they were not previously? The link to their GC entry is throwing up an invalid membership so could be a recent license which has not updated on the GC website yet.

Ok, sorry for my mistake then. I have a hell seeing uk sites since I'm always redirected to the Swedish.
In the Swedish rules it says no uk allowed.
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
.

CasinoEuro's sister site MrSmithCasino.co.uk is a better alternative for UK players as they primarily target the UK market.

CasinoEuro is focusing on Scandinavia + a few other selected countries.
 

DANB9191

Experienced Member
Joined
May 14, 2015
Location
United Kingdom
I'm pretty sure they stopped UK players from playing here ? I was signed up and was moved elsewhere. Mr Smiths Casino are in the same group :oops: You should play there.. It's not a bad site :cool:
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Interlog got it right, If they allow other players from different county's to use £ than its ok, But is abit deceptive as I am yet to meet any person who gambles from out side the U.K to actually use £ in casino, But if U.K players cannot sign up then nothing to worry about,

Could be a £ sign looks more interesting than a $ sign :)
 
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