F_dupp,
First of all, I've said that the customer service reps for these places are not the best source of information, since they usually handle multiple casinos. I've never defended their statements to your or their competance and won't. I've found very few good CSR's at online casinos. And since there was an apparent communications problem between you and them, that's even more of a reason to go to the website to confirm what they are telling you.
And as far as nitpicking statements, go back an read my statement about backing the casinos 100%. I said "If there is a LEGITIMATE claim against a casino, I'll back the player 100%, if its an illegitimate claim as in this case, I'll back the casino 100%. If you're going to quote me, then do so IN CONTEXT.
You say "Other statements such as,
"The old adage about the customer is always right is just that, old and outdated." sound like the thoughts of someone partaking in dishonorable business. Who else would say that?". Anyone who has been a business owner will tell you that, as will anyone with an ounce of common sense.
The statements that follow that just prove my point about people who believe all casinos are inherently evil. They are not. The idea that I can't be happy in my current job is also ridiculous. Most people I know are happy in their current jobs. I can think of maybe 10% just off the top of my head that aren't, but I certainly am. And it has absolutely NO connection whatsoever with casinos, gambling, etc. Saying that the casinos 'happily' paid me was obviously not meant to be taken literally and I think you know that. Maybe I need to say they payed me with indifference, while congratulating me on my win.
I am not a shill for anyone, paid or unpaid. In fact, I checked my records and found I'm actually in the hole for $200 at Del Rio and haven't played there for months. And NOBODY gives me ANY bonus credits for anything I post. I wouldn't accept them if they did. The ONLY time I got bonus credits from posting a complaint was from Fortune Lounge when I complained about them wanting me to show proof of how I fund my neteller account before they would process a cashin. Wim immediately cleared that up and gave me $20 in each account I held with them to compensate me for the 6 month old dispute. I also posted that they'd done that in the thread I started about the problem. The only bonuses I've gotten from them subsequently have been either thru their regular weekend 20%ish promos, contests ($10 woohoo!) or gonegambling point conversions. Full disclosure. Oh, and those $20 bonuses were lost failrly quickly on power poker.
Gambling does ruin many lives, but that really has nothing to do with this issue. There is nothing shady about this particular situation. You didn't read the rules and can't prove they changed them to screw you. This b.s. about casinos letting children starve or are funding terrorism also have nothing to do with this situation, and YOU are just as guilty as I am in that scenario for contributing to their bank account since you didn't bother to investigate them before you deposited there.
You are the only one who misinformed you out of any money because you didn't bother to read the rules and played while uninformed. Is it really that hard to admit that you should have read the rules before you played?
(Message edited by jpm on August 24, 2003)
First of all, I've said that the customer service reps for these places are not the best source of information, since they usually handle multiple casinos. I've never defended their statements to your or their competance and won't. I've found very few good CSR's at online casinos. And since there was an apparent communications problem between you and them, that's even more of a reason to go to the website to confirm what they are telling you.
And as far as nitpicking statements, go back an read my statement about backing the casinos 100%. I said "If there is a LEGITIMATE claim against a casino, I'll back the player 100%, if its an illegitimate claim as in this case, I'll back the casino 100%. If you're going to quote me, then do so IN CONTEXT.
You say "Other statements such as,
"The old adage about the customer is always right is just that, old and outdated." sound like the thoughts of someone partaking in dishonorable business. Who else would say that?". Anyone who has been a business owner will tell you that, as will anyone with an ounce of common sense.
The statements that follow that just prove my point about people who believe all casinos are inherently evil. They are not. The idea that I can't be happy in my current job is also ridiculous. Most people I know are happy in their current jobs. I can think of maybe 10% just off the top of my head that aren't, but I certainly am. And it has absolutely NO connection whatsoever with casinos, gambling, etc. Saying that the casinos 'happily' paid me was obviously not meant to be taken literally and I think you know that. Maybe I need to say they payed me with indifference, while congratulating me on my win.
I am not a shill for anyone, paid or unpaid. In fact, I checked my records and found I'm actually in the hole for $200 at Del Rio and haven't played there for months. And NOBODY gives me ANY bonus credits for anything I post. I wouldn't accept them if they did. The ONLY time I got bonus credits from posting a complaint was from Fortune Lounge when I complained about them wanting me to show proof of how I fund my neteller account before they would process a cashin. Wim immediately cleared that up and gave me $20 in each account I held with them to compensate me for the 6 month old dispute. I also posted that they'd done that in the thread I started about the problem. The only bonuses I've gotten from them subsequently have been either thru their regular weekend 20%ish promos, contests ($10 woohoo!) or gonegambling point conversions. Full disclosure. Oh, and those $20 bonuses were lost failrly quickly on power poker.
Gambling does ruin many lives, but that really has nothing to do with this issue. There is nothing shady about this particular situation. You didn't read the rules and can't prove they changed them to screw you. This b.s. about casinos letting children starve or are funding terrorism also have nothing to do with this situation, and YOU are just as guilty as I am in that scenario for contributing to their bank account since you didn't bother to investigate them before you deposited there.
You are the only one who misinformed you out of any money because you didn't bother to read the rules and played while uninformed. Is it really that hard to admit that you should have read the rules before you played?
(Message edited by jpm on August 24, 2003)
