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Casino Atlanta - Refusing to pay over 10000 - €10790

Discussion in 'Casino Complaints - Bonus Issues' started by Poorwinner, Mar 31, 2015.

    Mar 31, 2015
  1. Poorwinner

    Poorwinner Dormant account

    Occupation:
    Customer Support
    Location:
    Sweden
    I tried Askgamblers and Gambling Grumbles and they both blacklisted them I am trying this forum for the first time.

    The brought a weird excuse of not paying my winnigs - here is the story in brief:

    on December 2014 i have registered at casino-atlanta dot com.

    made a deposit 500 euro and received a bonus of 500 completed the wagering and won 10790 EUR
    they asked me for documents which is normal procedure .I have sent them my ID and a utility bill .
    then they asked me for another type of ID and a screenshot of my Skrill account , which i have sent them as well .
    they still refuse to verify my identity.

    they say that i did not register correctly and did not wrote my address..
    i filled the registration form as it was, did not skip anything.


    Dear Malin,

    We would like to inform You that Your account cannot be verified considering fact that during registration You did not fill all necessary personal data.
    According to terms&conditions of our website, each user is obliged to fill complete data during registration process:

    "5.All information contained in the Registration Form submitted to You must register/login in order to see the link. is true, accurate, and complete, and corresponds to the name(s) appearing on the credit cards used for the deposits and payments of gains. REPUS APUD reserves the right to cancel your User Agreement in the event that the information provided to REPUS APUD is found to be false, inaccurate, deceitful or incomplete."


    Best regards,

    Support Casino-Atlanta
     
  2. Mar 31, 2015
  3. syntynyt

    syntynyt kuollut

    Location:
    ~
    yet another casino with cloned games. if they don't acquire Novomatic portfolio in a legal manner but instead clone them you can't expect to pay..at least this pretty big sum. they even accept USA to play these. you learned the hard way. next time choose between Energy Casino and Quasar Gaming for novos.
     
  4. Mar 31, 2015
  5. Casino2014man

    Casino2014man Non-Gambler

    Occupation:
    Noneya
    Location:
    United Kingdom
    Did they at least refund your deposit?
     
  6. Mar 31, 2015
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Casino Atlanta - Refusing to pay over 10000 -  €10790: Meic.jpg,Mar 31, 2015

    :lolup::lolup::lolup::lolup:
     
    2 people like this.
  8. Mar 31, 2015
  9. ugaboga

    ugaboga Casino Addict

    Occupation:
    Information Technology, Day Trader
    Location:
    Australia
    ^ There is your evidence. Total scam. No such thing as any form of 'gambling licensing' in Costa Rica.
     
  10. Mar 31, 2015
  11. onkel

    onkel Experienced Member PABnonaccred

    Occupation:
    webmaster
    Location:
    Larnaca, Cyprus, Cyprus
    All you possibly can hope for is to get your deposit back, but even that is very unlikely. You played at a site that has stolen games, a false license etc etc. Sad to say, but you've been scammed.
     

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