Canadian bank transfer - money lost -any advice?

[XOXOXOXOXOX]

Requested a few payments via e-check (electronic fund transfer) from MG casinos.
After waiting for some time and checking why the money still have not arrived, I realized that I gave them wrong routing number , the account number is correct.

The bank (Royal Bank of Canada) said that the money should've been rejected because of the name mismatch but they are not able to disclose if it actually did go to the wrong account and that only the payer can start investigation.

The casino said that the money was paid out to the routing number i requested originally and did not get rejected and i should request the bank to reverse the transfer - does not make sense to me but i don't know how it really works.

Any ideas what can i do, or should i kiss the money goodbye ?? Tomorrow i will go to my branch to talk to them in person but no much hope. 1800 CAD lost!!

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[rockycatt]

online is ok in Canada ? yes ,so a name should have been attached to the wire ? yes if so your bank should do what there paid to do = correct banking , would they post a mortage payment to a wrong account i dont think so
good luck and god bless R C

 

[chayton]

Did the casino say when the money went through? I agree that it should have been rejected, but if it was deposited in the wrong account, sooner or later the bank will catch the error. Once I had a $400+ deposit go into my account by accident and I waited about a week and then it was gone again. Probably your best bet would be to have the casino investigate or do whatever to get it back.

Hey, if Betfair can do it....!

Good luck, hope they get it sorted.

EDIT: Sorry just reread your post and saw the casino already told you to talk to the bank. Well at least you know the info that you gave to the casino, that should make it easier to find than if it was just a typo or a bank error.

 

[XOXOXOXOXOX]

Thanks

Did the casino say when the money went through?

Yes, both casinos give me the dates them the transfers were "successfully" processed. I cant believe that have the same 7 digits account number under the different branch. Should not they be unique within the same bank

 

[chayton]

Thanks
Yes, both casinos give me the dates them the transfers were "successfully" processed. I cant believe that have the same 7 digits account number under the different branch. Should not they be unique within the same bank

I wondered that myself - although I suppose with several bazillion accounts in the country there might be some overlap. But even if the account number WAS the same, if the name didn't match then the payment should have been rejected.

I had an issue once with UseMyBank, I transferred money from my bank to UseMyBank and it disappeared from my bank but never reached my UseMyBank account. I contacted UMB and they told me to contact my bank, I did and they opened an investigation and it took 2 weeks, but they found the money.

So don't give up on your cash yet, but it might take a little while for them to track it down and get it back to you. They might have to send it back to the payer and then you'll have to cash it out again, but at least it will back under your control. But the bank is the one to track it down.

 

[XOXOXOXOXOX]

You were both right. The bank was able to resolve this for me today. They found that the transfers went to the wrong owner and they credited the whole amount to me at once and even said sorry :notworthy
Better be be careful next time when giving out the banking info.

 

[chayton]

You were both right. The bank was able to resolve this for me today. They found that the transfers went to the wrong owner and they credited the whole amount to me at once and even said sorry :notworthy
Better be be careful next time when giving out the banking info.

Yay! Good news, and they were fast too!