Hello,
I created duplicate accounts at several casino rewards websites (zodiac, luxury etc.) and have now been flagged by risk management as having duplicate accounts when I went to withdraw.
I understand they only allow one account per site and I used the same login credentials; I had placed self exclusions on all my "first" accounts with each one but was still able to create a new account using the EXACT same info I did with the first account.
Seeing as they allowed me to deposit to their site using instadebit with no issue and to play on their site I guess they noticed when I withdrew.
I understand if they can confiscate the winnings but am I going to be out all of my deposit money as well? I deposited 5650 CAD within the past week and am scared out of my wits they will attempt to confiscate my deposits as well.
Can you give me some insight on what to do as I have emailed riskmanagement@casinorewards.com with deposit info and stuff and am awaiting a response
I created duplicate accounts at several casino rewards websites (zodiac, luxury etc.) and have now been flagged by risk management as having duplicate accounts when I went to withdraw.
I understand they only allow one account per site and I used the same login credentials; I had placed self exclusions on all my "first" accounts with each one but was still able to create a new account using the EXACT same info I did with the first account.
Seeing as they allowed me to deposit to their site using instadebit with no issue and to play on their site I guess they noticed when I withdrew.
I understand if they can confiscate the winnings but am I going to be out all of my deposit money as well? I deposited 5650 CAD within the past week and am scared out of my wits they will attempt to confiscate my deposits as well.
Can you give me some insight on what to do as I have emailed riskmanagement@casinorewards.com with deposit info and stuff and am awaiting a response