gobucs
Dormant account
- Joined
- Apr 13, 2007
- Location
- Cincinnati, Ohio USA
I've now played Blackjack for one month on Villentos website. I've called several times to complain about the unbelievable winning streaks that occur way to frequently especially when the wager is increased. I've been told everytime, no matter the time of day, that management is not available and they will have someone get back to me via e-mail. Hasn't happened yet. I've gone back through thousands of hands and have calculated that the house wins right at 50% of all hands played while I win 38%. The other 12% includes pushes and surrenders. This means that as a whole the dealer is experiencing a 12% win/loss advantage over the player. I'm no Wizard of Odds, but that seems high to me. I was told one time that I should consider a push a win. I hope that's not true. What I do know is that I watch the dealer go on long repeated winning streaks, (Let's say 10 hands in a row), where the dealer is unbeatable no matter what. I get 20 the dealer gets 21. I've seen the dealer hit 21 7 out of 10 times. This is not an isolated scenario mind you, this is very frequent. I've also seen how after such a streak, the player only wins sporatically. Certainly no 10 hands in a row. I'm not sure I've ever won 10 hands in a row, but I bet over the last month I can find 15 examples of the dealer achieving just that. Now I'm not naive (at least I don't think I am). I'm not thinking "This should never happen" I'm thinking that it shouldn't happen virtually every session, and that it shouldn't happen every time I increase the wager amount. I've deposited $4000 in one month in $100 increments and have lost all but a $500 cash-out from almost three weeks ago which I haven't seen yet. All without ever getting over $500 in my bankroll which takes days of tedious $5 and $10 bets mixed with $1 bets. Never have I bet $25 and went on a streak. That's when the suck-outs and the pushes begin and then the incredible yet common winning streak. If I keep the bet at $25, I'm wiped out within minutes. During a session it seems so obvious that I'm being cheated. I just want some of my money back and keep thinking at some point it has to turn around and I'll at least get some back, but it seems like they just keep taking and taking, and have no one to answer too. Their last testing was in June of 2006.
Oh and one other thing: The thing that brought me to Villento in the first place. I got something in the mail from them offering a 150% match bonus for my first deposit, and they allowed US Players. I thought "OK let's see". I deposited $100, got my $150 and started with $250. I played very conservatively over the next few days, but I played for several hours during that time. I got to $400 and was sure I had to have met my wagering requirements. After all, I think the worst wagering requirement I'd seen up until then was 15 times the bonus amount. I had wagered somewhere around $5000. Let's see if they pay. What?! I'm not eligible to cash-out yet? Why not? The wagering requirement is that I get credit for 10% of my wager playing Blackjack, and I still have to wager 15 times the bonus amount plus my initial deposit!!! I may not be the Wizard of Odds but I can do the math on this. I'll save you the time. I would have to wager $37,500 in order to cash out anything. That seems a bit high to me too. I think I'm done with the whole thing. I'm pretty confident that I'm being cheated here, and even if I find 100 of you that agree with me, what's that going to pay?
GoBucs
Oh and one other thing: The thing that brought me to Villento in the first place. I got something in the mail from them offering a 150% match bonus for my first deposit, and they allowed US Players. I thought "OK let's see". I deposited $100, got my $150 and started with $250. I played very conservatively over the next few days, but I played for several hours during that time. I got to $400 and was sure I had to have met my wagering requirements. After all, I think the worst wagering requirement I'd seen up until then was 15 times the bonus amount. I had wagered somewhere around $5000. Let's see if they pay. What?! I'm not eligible to cash-out yet? Why not? The wagering requirement is that I get credit for 10% of my wager playing Blackjack, and I still have to wager 15 times the bonus amount plus my initial deposit!!! I may not be the Wizard of Odds but I can do the math on this. I'll save you the time. I would have to wager $37,500 in order to cash out anything. That seems a bit high to me too. I think I'm done with the whole thing. I'm pretty confident that I'm being cheated here, and even if I find 100 of you that agree with me, what's that going to pay?
GoBucs