This will happen if nothing is received after 12 tomorrow afternoon lol.Remember to abandon all sense of dignity and politely ask them if they want to add any funds to your account.
You may feel dirty and immoral in doing so but thatāll quickly pass if you make a few withdrawals later in the day
Happy bday
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. 5 bucks Inetbet credited to my account and i can not complain, i have not deposited there in yrs. Cleo gave me 10...never deposited there. Uptown aces gave me 50 and waiting for other emails. I have to check with Grande Vegas and Uptown Aces to see if i can use the bonuses given since i have not deposited in years. Was a nice surprise and maybe i should swing a deposit by to see if my luck can change 
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that was pretty cool (although ofc. they do have 100 max cashout but it's much better than what i got from the rest of the larger Casinos i deposit at.My B-Day also went kind of silent on the Casino's end! Only good 'ole 32Red with the 5K rubies and 200% match, 3Dice with a 25 NDB, no max cash and 5 wr and then Lapalingo, which actually send me a pre-B-Day chip, and then on the day itself 1 euro for every level-up
Nothing from Redbet, MrGreen, V&J, Guts, I-Game, Unibet, Maria, Casumo (also asked but got zilch) and Leovegas all got me nada, and i've deposited considerably more there than at the ones that did give me something. I really wonder why - it's so easy to set up a script that notifies the promo dept. when players have B-Day's, and they can even set-up an automated second script (like most Casinos do) to calculate the 'bonus-eligiblility' of said players...Even a simple email with congratulations would go a long way.
There's no obligation from the Casinos to do so, but seeing as it's only one day a year per player, how costly and/or timeconsuming ccould it possibly be for Casinos to decide to just don't bother? (except ofc. for their big VIP's -i'm sure they all get something)
Rant over..And happy B-Day @colinsunderland!
Birthday bonuses are just non existent these days. But at least i can say i have never been knocked back for one as i haven ever asked for one but then i never ask for any bonuses so am never disappointed lol.
What does annoy me tho as you used to get emails from various places at least saying Happy Birthday even if they are not giving anything. But even that tho it costs nothing has stopped from most places.
Anyway Happy Birthday Colin
I haven't asked anyone else. I have spent a lot of money at casumo over the years, last year especially. This year I have cut back, but since January I have deposited around Ā£2500 and only withdrew Ā£300ish. The chat rep told me he couldn't offer anything other than the deposit bonus as I haven't been active much recently. I'll be surprised if I haven't deposited at least once a week this year, most weeks more, and if a loss of Ā£2200, averaging roughly Ā£100 a week isn't worth a few free spins, then they can shove it, and a different casino will get that Ā£100. Totally agree with that. I remember 10 years ago, even 5, getting deposit offers, free spins, free money, from pretty much every casino I was a member of on Birthdays, Christmas etc. Now I don't even get an email from them saying Happy Birthday. I just don't understand that. I've ran businesses all my life, and always, one of the most important things is to make the customer feel special. If you can do that for free then great. I would have thought every casino would have it set up so that on every customers birthday the system auto sends out an email saying Happy Birthday. Doesn't have to have any freebies attached or anything, but if nothing else, it will remind the customer the casino still exists, and could get a deposit out of them. It doesn't cost the casino a penny to do, so why not do it!
The only reason I asked at Casumo was that the rep posted earlier in this thread to do so
@CasumoLouis you have a very strange way of rewarding loyalty I'm afraid. I'm far from being a bonus hunter, I would estimate at least 90% of my deposits are without a bonus, what lead to the account being closed was more the live chat's attitude, as I said, a 'sorry there aren't any bonuses available' would have been better to me. Hope the few free spins you didn't give me worth a couple of quid was worth the thousands you won't get from me in years to come
I cannot really go into numbers on your account, but if there is room for bonuses we can usually give bonuses. If you didn't get a bonus from the chat, there was probably a reason. It's not like our support agents just randomly presses a deny or approve button or take decisions out of our internal framework :/
But as said, I cannot go into account details and you would get a better answer asking out chat support for account specific questions
In general, Casumo does celebrate birthdays with a small goodwill gesture, but as it is with every other bonus given out in chat, the ambassadors need to check the player account first. In order for our Ambassadors to check the account for a birthday bonus our players need to contact them on their actual birthday and not before or after.
The reason we don't do send outs during birthdays is spread in different reasons, but with one of the main reasons being that we do not want to disturb our players on a day that is as personal as a birthday can be. Some might agree and some might disagree, but this is the way we've decided to handle this process.
I cannot really go into numbers on your account, but if there is room for bonuses we can usually give bonuses. If you didn't get a bonus from the chat, there was probably a reason. It's not like our support agents just randomly presses a deny or approve button or take decisions out of our internal framework :/
But as said, I cannot go into account details and you would get a better answer asking out chat support for account specific questions
Thanks for replying. I wasn't asking anything specific, more letting you know my displeasure at being offered something I already had on my account, certainly wasn't blaming the agent as I know he's working from whats on the screen, but surely when someone has lost over Ā£2k so far this year you could push the boat out and offer a few free spins rather than be a small percentage deposit based offer? For that matter, even 10 free spins on Book of Dead whatever the customer's standing wouldn't break the bank surely?
Bit of a shout out to LV Bet too who gave me a free bonus on my account after seeing my posts in here, so big thumbs up for them
