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Better or worse?

Discussion in 'Online Casinos' started by deeg, Nov 1, 2003.

  1. deeg

    deeg Dormant account

    I just got an email today from BetNetClub casino, stating that they now have taken over Gamblers Lobby Casino. Isn't this kind of going from the frying pan into the fire? hehe! :lol:

    Happy Halloween!
     
  2. jetset

    jetset Ueber Meister CAG

    Could you post the email here so we can see what they have to say about paying the many overdue Gamblers Lobby players?

    This explains all the BS a couple weeks back about a big management change. I wonder if the not-so-esteemed Kent Spaulding has been kept on.

    BTW BetNetClub is part of a larger group that seems to regularly take over RTG casinos that have died of financial heart failure - their track record of picking up the pieces (BetNetClub itself is an example) is not too bad.
     
  3. deeg

    deeg Dormant account

    Here's the email:

    Dear Denise,

    Greetings from all the staff at BetNetClub Casino, online gaming at its best!

    I would like to thank you for all the time you have played at Gamblers Lobby Casino in the past.

    Denise, I'm glad to inform you of some great news. BetNetClub Casino management has acquired Gamblers Lobby Casino. Your Gamblers Lobby account will automatically be transferred to BetNetClub and you will be able to continue your gaming fun with us.

    Your Gamblers Lobby casino software will automatically upgrade to the new BetNetClub software and you will be able to log-in and play with your new account. You will be able to experience great new games, and have access to the best Customer Support team on the net. We hope that you will notice our higher level of service, and the efficient way in which we handle all deposits and withdrawals from your account.

    My name is Ronald Alden, and I will be your personal Host at BetNetClub Casino. I have been working in the Customer Service industry for several years, and now my job is to take care of your needs at the casino. I know this transition might give you some concerns, so please feel free to contact me directly to clear any doubts you may have.

    As soon as possible, go to your Gamblers Lobby software and allow it to update to the new casino. Once you have downloaded the game just log in with your current player account ID and password, your balance and account information is already available at BetNetClub!

    Please remember: from this day forward I want you to know that I will be your personal guide to the service and enjoyment you will receive while playing at BetNetClub.

    Please dont hesitate to let me know how I can be of service to you. You can reach me at This email is not visible to you. or you can also ask for me when you contact our Help Desk line at 1-888-262-5309. If you do encounter any problems accessing your BetNetClub account please contact me straight away and I will make sure that everything is working properly.

    I look forward to hearing from you shortly.

    Most sincerely,

    Ronald Alden
    Your Personal Host
    Email: This email is not visible to you.
    Phone: 1-888-262-5309
    Fax: 1-800-551-6087
     
  4. jetset

    jetset Ueber Meister CAG

    Thanks, Deeq. I'm starting to see reports that GL players who go to their accounts at BetNetClub are finding that everything, including their outstanding payouts has been properly transferred and is available for cash-out.

    If this is true then it will be a lifesaver for those players who have been strung along by this fellow Spaulding in the bad ol' GL days.
     
  5. vitothedog

    vitothedog Dormant account

    well what are your thoughts on a guy getting paid 1375.00 from the old GL?is the new management responsible at all? is real time gaming responible? i have always played RTG casinos and cashed in about 25 times in the past two years from 500.00 to 4000.00 yea a couple of times they played games but i always got my money. since coming to this site about a month ago ive learned awhole lot and i guess ive been real lucky collecting ive deleted about 10 of the casinos i played i do not want to get burned again !!! i trusted those F******* with my real money
    anyway enough of the whining and i will cross my fingers that the new guys will pay!
    PS portofino.com owes me 1600.00 from 10/30/03 i'll pray to the video poker gods
    later
    vitothedogs owner
     
  6. deeg

    deeg Dormant account

    Jetset, my bad! I was thinking this was NetClub Casino for some reason. Doh!

    Hi Vito :) Maybe between BetNetClub and Bryan's help, you can get your money.
     
  7. Casinomeister

    Casinomeister Administrator Staff Member

    Here's the deal: when an RTG licensee goes out of business (like GL did), there is an agreement that the casino and its players are picked up by betnetclub, and this casino pays any owed players within 30 days, hopefully sooner. Betnetclub has picked up several other downtrodden RTG casinos in the past. GL is the newest one for them.

    Owed players just need a little patience (there were around seven players, maybe a couple of more - $15,000 total) and they should be paid within the agreed upon 30 days. I'm pretty sure the 30 days began around two weeks ago BTW.
     

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