BE WARNED: The Hidden Dangers of Unregulated Casinos - A Cautionary Tale of Casino Napoli

[mrbtcgambler]

Hello fellow Casinomeister members,

I am mrbtcgambler, a passionate online casino enthusiast with a significant presence on YouTube and a following of 23K on Twitter. Today, I come to you with a cautionary tale, one that I hope will serve as a stark reminder of the dangers lurking in the shadows of unregulated online casinos.

The Casino Napoli Debacle

Many of you might have come across my recent YouTube video titled

You do not have permission to view link Log in or register now.

. In this video, I detailed my exhilarating journey of winning a whopping €165,000 at Casino Napoli. But what should have been a celebratory moment quickly turned into a nightmare.

Despite being a loyal customer of Casino Napoli since 2019, they refused to honor my winnings. They cited an obscure and, in my opinion, predatory rule that states players cannot bet more than 30% of their initial balance. Breaching this rule gives them the right to confiscate all your winnings. I had initially won €52K from a mere €500 deposit. Due to their withdrawal limit of €5K per month, I continued playing, eventually amassing €155K. But then, without any warning or justification, they seized every single euro.

The Entrapment Rule

This so-called "entrapment rule" is not only predatory but, in my eyes, should be deemed illegal. How many unsuspecting players have fallen victim to this rule, buried deep within the terms and conditions that few take the time to read? How many dreams have been shattered, and how much hard-earned money has been unjustly taken away?

I even sought the help of Casinomeister as a mediator, hoping for a fair resolution. Unfortunately, my efforts were in vain.

A Plea to the Community

I urge each and every one of you to be vigilant. While the allure of online casinos can be enticing, it's crucial to remember that not all are created equal. Unregulated casinos, like Casino Napoli, operate without oversight, allowing them to implement and enforce predatory rules that work against the player.

To all my fellow gamblers, please, for your own sake, steer clear of Casino Napoli and other unregulated casinos. Let my experience be a lesson to all. Always read the terms and conditions, no matter how tedious they may seem. And most importantly, always prioritize your safety and well-being.

Thank you for taking the time to read my story. Together, as a community, we can raise awareness and protect one another from the hidden dangers of the online gambling world.

Stay safe and gamble responsibly.

Warm regards,mrbtcgambler

 

[snorky510238]

Gutted for you mate. A once in a lifetime win and you don’t receive a penny. Online gambling gets dodgier by the day. The sooner the better it becomes either, regulated properly or banned altogether.

 

[goatwack]

Further proof that unregulated casinos are seemingly great, up until the moment they don't pay the customer!

I also see a lot of the obligatory warnings that high-stakes gambling - and gambling in general - carries risks, yet in the thumbnails there's mentions of 'Forcing RTPs' and 'Unstoppable Strategies'. I wish I'd stumbled upon those years ago!

 

[Sirbigwin]

Sorry for your loss, this is brutal. I was considering it due to deposit issues i'm having with UK casinos and their ridiculous source of wealth hurdle, but atleast you know you're getting paid.

 

[TheAddict]

30% of initial deposit, lol. Nice way to screw over high rollers that go on a run or only dabble for 5 mins with small deposits. I'd hate to think how many 6 figure sums have been confiscated by shit dump casinos with that term, compared to those without. Not to mention the people who have been doing the small deposits with big wagers, the hit or bust players, who finally after X amount of deposits run up a balance, only to find that every session they ever had, but lost, was going to be void once they finally hit something.
Scummy mother f....

 

[dunover]

Napoli casino scammed me of over £8000 in 2021. My bank wont chargeback. - Casinomeister Forum

Casino Napoli Dillema - Casinomeister Forum

Casino Napoli - another player scammed! - Casinomeister Forum

Napoli Casino cancelled my withdrawal - Casinomeister Forum

See above links. Well known scam casino, fake slots, one of the worst out there is Crapoli.

I see they must've actually paid you a few times, managing your account as it may be deemed 'useful' to them. Of course, until they really have to pay out.

Spend less time on YT and unregulated gambling sites and do your research.

Shame you didn't see this site's report on the dump first:

You do not have permission to view link Log in or register now.

This casino has been scamming players for years and even before you joined us in 2021. So why didn't you check it on here, if not Google?

I mean, doesn't the 5k a month w/d limit alone tell you everything you need to know about how it would be impossible to ever collect significant winnings there?

 

[mrbtcgambler]

Gutted for you mate. A once in a lifetime win and you don’t receive a penny. Online gambling gets dodgier by the day. The sooner the better it becomes either, regulated properly or banned altogether.

@snorky510238, I couldn't agree more. Proper regulation is the need of the hour. While banning might seem like a solution, it could drive many to underground platforms, making it even riskier. What are your thoughts on how we can push for better regulations?

 

[mrbtcgambler]

Further proof that unregulated casinos are seemingly great, up until the moment they don't pay the customer!

I also see a lot of the obligatory warnings that high-stakes gambling - and gambling in general - carries risks, yet in the thumbnails there's mentions of 'Forcing RTPs' and 'Unstoppable Strategies'. I wish I'd stumbled upon those years ago!

@goatwack, you've touched upon an essential point. While I strive to provide strategies and insights, it's crucial to remember that gambling always carries inherent risks. I'm curious, have you come across any strategies that you found particularly effective or misleading?

 

[mrbtcgambler]

Sorry for your loss, this is brutal. I was considering it due to deposit issues i'm having with UK casinos and their ridiculous source of wealth hurdle, but atleast you know you're getting paid.

@Sirbigwin, I know exactly what you mean about UK online casinos. It's a double-edged sword – while regulations ensure payouts, they have become so boring I have been forced to switch. How do you think casinos can strike a balance?

 

[mrbtcgambler]

30% of initial deposit, lol. Nice way to screw over high rollers that go on a run or only dabble for 5 mins with small deposits. I'd hate to think how many 6 figure sums have been confiscated by shit dump casinos with that term, compared to those without. Not to mention the people who have been doing the small deposits with big wagers, the hit or bust players, who finally after X amount of deposits run up a balance, only to find that every session they ever had, but lost, was going to be void once they finally hit something.
Scummy mother f....

@TheAddict, your comment highlights the predatory nature of such terms. It's disheartening to think of the countless players who've been unjustly stripped of their winnings. How can we, as a community, raise awareness about these hidden terms and protect fellow gamblers?

 

[mrbtcgambler]

Napoli casino scammed me of over £8000 in 2021. My bank wont chargeback. - Casinomeister Forum

Casino Napoli Dillema - Casinomeister Forum

Casino Napoli - another player scammed! - Casinomeister Forum

Napoli Casino cancelled my withdrawal - Casinomeister Forum

See above links. Well known scam casino, fake slots, one of the worst out there is Crapoli.

I see they must've actually paid you a few times, managing your account as it may be deemed 'useful' to them. Of course, until they really have to pay out.

Spend less time on YT and unregulated gambling sites and do your research.

Shame you didn't see this site's report on the dump first:

You do not have permission to view link Log in or register now.

This casino has been scamming players for years and even before you joined us in 2021. So why didn't you check it on here, if not Google?

I mean, doesn't the 5k a month w/d limit alone tell you everything you need to know about how it would be impossible to ever collect significant winnings there?

@dunover, thank you for the links and the insights. It's clear that Casino Napoli has a history of dubious practices. I admit, I should've done more research. But it's through mistakes that we learn and grow. I'm curious, how do you usually vet a casino before trying it out? And do you have any recommendations for reliable platforms?

 

[slot_zombie]

Immense sympathy for the OP on being scammed.

It does seem odd to be an online casino enthusiast with a large social media presence, but neglect the very basic fundamental research, such as which casinos and groups are never, ever safe to deposit to. No disrespect intended though, we all make mistakes.

There is a world of difference between the known scam joints like Napoli that accept VISA/MC, and the also unregulated, but decent, crypto casinos.

 

[slot_zombie]

@dunover, thank you for the links and the insights. It's clear that Casino Napoli has a history of dubious practices. I admit, I should've done more research. But it's through mistakes that we learn and grow. I'm curious, how do you usually vet a casino before trying it out? And do you have any recommendations for reliable platforms?

Vave, mate. Crypto only but faultless so far..

 

[mrbtcgambler]

Immense sympathy for the OP on being scammed.

It does seem odd to be an online casino enthusiast with a large social media presence, but neglect the very basic fundamental research, such as which casinos and groups are never, ever safe to deposit to. No disrespect intended though, we all make mistakes.

There is a world of difference between the known scam joints like Napoli that accept VISA/MC, and the also unregulated, but decent, crypto casinos.

@
slot_zombie I hear you loud and clear and I am not offended, I have been with them since 2019 and I have had fun and games with them in the past with withdrawals but, almost, always managed to get paid. I stopped playing for a while and was offered some decent bonuses to come back. Big mistake...

 

[mrbtcgambler]

Vave, mate. Crypto only but faultless so far..

Thanks... Any withdrawals issue with them?

 

[slot_zombie]

Thanks... Any withdrawals issue with them?

Absolutely not. Or check out Casinomeister's recommendations, of course.. cough.. shouldn't have any issues there ?

 

[Guntis]

Yeah, Vave is spot-on. My initial deposit at Vave never went through. Then they asked for a screenshot of the transaction and for a crypto wallet address to which they could send the missing coins. They also have good quality bonuses, not like BC.Game - pained all in good color.

 

[Minxxx]

Hello fellow Casinomeister members,

I am mrbtcgambler, a passionate online casino enthusiast with a significant presence on YouTube and a following of 23K on Twitter. Today, I come to you with a cautionary tale, one that I hope will serve as a stark reminder of the dangers lurking in the shadows of unregulated online casinos.

The Casino Napoli Debacle

Many of you might have come across my recent YouTube video titled

You do not have permission to view link Log in or register now.

. In this video, I detailed my exhilarating journey of winning a whopping €165,000 at Casino Napoli. But what should have been a celebratory moment quickly turned into a nightmare.

Despite being a loyal customer of Casino Napoli since 2019, they refused to honor my winnings. They cited an obscure and, in my opinion, predatory rule that states players cannot bet more than 30% of their initial balance. Breaching this rule gives them the right to confiscate all your winnings. I had initially won €52K from a mere €500 deposit. Due to their withdrawal limit of €5K per month, I continued playing, eventually amassing €155K. But then, without any warning or justification, they seized every single euro.

The Entrapment Rule

This so-called "entrapment rule" is not only predatory but, in my eyes, should be deemed illegal. How many unsuspecting players have fallen victim to this rule, buried deep within the terms and conditions that few take the time to read? How many dreams have been shattered, and how much hard-earned money has been unjustly taken away?

I even sought the help of Casinomeister as a mediator, hoping for a fair resolution. Unfortunately, my efforts were in vain.

A Plea to the Community

I urge each and every one of you to be vigilant. While the allure of online casinos can be enticing, it's crucial to remember that not all are created equal. Unregulated casinos, like Casino Napoli, operate without oversight, allowing them to implement and enforce predatory rules that work against the player.

To all my fellow gamblers, please, for your own sake, steer clear of Casino Napoli and other unregulated casinos. Let my experience be a lesson to all. Always read the terms and conditions, no matter how tedious they may seem. And most importantly, always prioritize your safety and well-being.

Thank you for taking the time to read my story. Together, as a community, we can raise awareness and protect one another from the hidden dangers of the online gambling world.

Stay safe and gamble responsibly.

Warm regards,mrbtcgambler

I feel for ya mate.
Good on you for sharing your mishap to educate and make others aware. I had something similar happen with me at playzee casino although I believe they are somewhat licensed and regulated however they pulled a Swifty on me and chose to use a unfair and B.S discretionary clause to forfeit my cash balance with a similar amount to yours $150k <

The heavy feeling of shatterd dreams surely hung around for a while after that's for sure.

 

[maxd]

... I even sought the help of Casinomeister as a mediator, hoping for a fair resolution. Unfortunately, my efforts were in vain. ...

I'm sorry but that is not a fair representation of how your complaint here went. You filed your PAB on Feb 17, by Feb 23 I had looked over your case and posted this to you in your PAB Ticket:

I'm afraid there is a fundamental problem with your PAB. You say "The VIP manager just kept saying it's the players responsibility to know the rules." The VIP Manager is 100% correct, it is your responsibility to read, know and comply with the Terms. If your only defence here is that you didn't do so then I'm afraid you have no defence and the fault is yours.

That said we can ask them to give you a break and waive their Terms for you in this one instance. Is this how you would like to proceed? Please let me know.

To which you replied:

It is worth a try thank you.

We proceeded, submitted your case to the casino and after several days had heard nothing back. By Feb 26th I was wondering if they'd contacted you directly and posted this in your Ticket:

Have you heard from the casino regarding your issue? ... Please let us know.

You did not respond. We tried two more times over the following weeks to get an update from you and you never responded. We had no option but to assume you had abandoned your case and it was closed accordingly.

The truth of your case here is that you went AWOL and thereby violated the Player Arbitration Policies and Procedures. Where things might have gone if you'd respected the PAB Rules is unknown -- probably not good given the casino involved -- but to say "I sought mediation ... but my efforts were in vain" is a gross distortion of the facts.

As to your case itself you say:

They cited an obscure and, in my opinion, predatory rule that states players cannot bet more than 30% of their initial balance.

That is not an "obscure" Term, in fact it is not at all uncommon. Furthermore, IIRC, the casino states this rule in at least two places so pretty much the only way to miss it is to not read the Terms, which apparently was the case. You stated so in your original PAB submission:

They assume everyone knows the rules when they don't.

I'm sorry to say that is your fault not the casino's. You must read the Terms; if you don't then pretty much any pain you suffer at the hands of the casino thereafter is self-inflicted.

Just to be clear, in no way am I defending or protecting Casino Napoli. Pretty much every bad and uncomplimentary thing that been said about them is true BUT this being a crappy casino was not the primary issue in your complaint. Failing to read the Terms was a big no-no and I think it's important to recognize that so you don't repeat the same mistake elsewhere. By all means, avoid Casino Napoli, but I urge you to learn the real lesson here and benefit from that accordingly in the future.

- Max

 

[dunover]

I'm sorry but that is not a fair representation of how your complaint here went. You filed your PAB on Feb 17, by Feb 23 I had looked over your case and posted this to you in your PAB Ticket:


To which you replied:


We proceeded, submitted your case to the casino and after several days had heard nothing back. By Feb 26th I was wondering if they'd contacted you directly and posted this in your Ticket:


You did not respond. We tried two more times over the following weeks to get an update from you and you never responded. We had no option but to assume you had abandoned your case and it was closed accordingly.

The truth of your case here is that you went AWOL and thereby violated the Player Arbitration Policies and Procedures. Where things might have gone if you'd respected the PAB Rules is unknown -- probably not good given the casino involved -- but to say you "I sought mediation ... but my efforts were in vain" is a gross distortion of the facts.

As to your case itself you say:


That is not an "obscure" Term, in fact it is not at all uncommon. Furthermore, IIRC, the casino states this rule in at least two places so pretty much the only way to miss it is to not read the Terms, which apparently was the case. You stated so in your original PAB submission:

I'm sorry to say that is your fault not the casino's. You must read the Terms; if you don't then pretty much any pain you suffer at the hands of the casino thereafter is self-inflicted.

Just to be clear, in no way am I defending or protecting Casino Napoli. Pretty much every bad and uncomplimentary thing that been said about them is true BUT this being a crappy casino was not the primary issue in your complaint. Failing to read the Terms was a big no-no and I think it's important to recognize that so you don't repeat the same mistake elsewhere. By all means, avoid Casino Napoli, but I urge you to learn the real lesson here and benefit from that accordingly in the future.

- Max

Ironically the two points there are not mutually exclusive as had he not broken the term their behaviour and track record means he would've gone on the 10-point bullshit bingo list (posts passim) and been unpaid anyway. Sites like this simply never pay 100k plus sums.

 

[mrbtcgambler]

I'm sorry but that is not a fair representation of how your complaint here went. You filed your PAB on Feb 17, by Feb 23 I had looked over your case and posted this to you in your PAB Ticket:


To which you replied:


We proceeded, submitted your case to the casino and after several days had heard nothing back. By Feb 26th I was wondering if they'd contacted you directly and posted this in your Ticket:


You did not respond. We tried two more times over the following weeks to get an update from you and you never responded. We had no option but to assume you had abandoned your case and it was closed accordingly.

The truth of your case here is that you went AWOL and thereby violated the Player Arbitration Policies and Procedures. Where things might have gone if you'd respected the PAB Rules is unknown -- probably not good given the casino involved -- but to say you "I sought mediation ... but my efforts were in vain" is a gross distortion of the facts.

As to your case itself you say:


That is not an "obscure" Term, in fact it is not at all uncommon. Furthermore, IIRC, the casino states this rule in at least two places so pretty much the only way to miss it is to not read the Terms, which apparently was the case. You stated so in your original PAB submission:

I'm sorry to say that is your fault not the casino's. You must read the Terms; if you don't then pretty much any pain you suffer at the hands of the casino thereafter is self-inflicted.

Just to be clear, in no way am I defending or protecting Casino Napoli. Pretty much every bad and uncomplimentary thing that been said about them is true BUT this being a crappy casino was not the primary issue in your complaint. Failing to read the Terms was a big no-no and I think it's important to recognize that so you don't repeat the same mistake elsewhere. By all means, avoid Casino Napoli, but I urge you to learn the real lesson here and benefit from that accordingly in the future.

- Max

@maxd
Hello Max,

Firstly, I want to express my genuine appreciation for the time and effort you put into addressing my complaint and providing clarity on the situation. I understand the points you've raised and accept the responsibility for not being more proactive in following up on the PAB Ticket.

I genuinely wasn't aware that there was further communication waiting for me after our initial exchange. My understanding was that the situation had reached a dead-end, and I didn't realise there were additional steps or responses required on my part. I apologise for any inconvenience or misunderstanding this may have caused.

Regarding the casino's terms, I acknowledge the importance of reading and understanding them fully. It was an oversight on my part, and I've certainly learned a valuable lesson from this experience. I'll ensure to be more diligent in the future.

Once again, thank you for your insights and guidance. I value the work you and the Casinomeister team do for the community, and I'll ensure to be more attentive and responsive in any future interactions.

Warm regards,
mrbtcgambler

 

[mrbtcgambler]

I feel for ya mate.
Good on you for sharing your mishap to educate and make others aware. I had something similar happen with me at playzee casino although I believe they are somewhat licensed and regulated however they pulled a Swifty on me and chose to use a unfair and B.S discretionary clause to forfeit my cash balance with a similar amount to yours $150k <

The heavy feeling of shatterd dreams surely hung around for a while after that's for sure.

@Minxxx
Thanks Minxxx, I was really angry with them, it was a trap I fell right in to. Many say it my fault for not reading the TOS and I cannot argue about that. I just think it is so wrong..

 

[Mr Wild]

If you wish to play at a safe curacao brand I would recommend DBet Casino - Casinomeister Forum.

 

[satchnz]

Absolutely not. Or check out Casinomeister's recommendations, of course.. cough.. shouldn't have any issues there ?

I can also recommend Vave. Haven’t had an issue yet, and I’m my total withdrawals there exceed my deposits.

 

[satchnz]

@snorky510238, What are your thoughts on how we can push for better regulations?

@goatwack, I'm curious, have you come across any strategies that you found particularly effective or misleading?

@Sirbigwin, How do you think casinos can strike a balance?

@TheAddict, How can we, as a community, raise awareness about these hidden terms and protect fellow gamblers?

Can I ask…are you either a journalist or a recruiter by any chance?