OMG. I have spent the last several days talking to a collection of semi-English speaking,completely uninformed clowns at Betonline. Even the simplest questions were responded to with what seemed to me to be answers to someone elses question.
My casino play was in the tens of thousands but yet a 7.50 cent bonus I received was the cause of SO much confusion and misinformation.
I asked questions about rollover rules and actually received an email stating that my cashout request (I NEVER MADE ONE!!) was denied. The software showing play was consistently spitting out erroneous information...I just can't begin to address all the issues I experienced. I only wish I didn't have pending wagers at this point or I would close my Betonline account immediately and give them a piece of my mind!!
My casino play was in the tens of thousands but yet a 7.50 cent bonus I received was the cause of SO much confusion and misinformation.
I asked questions about rollover rules and actually received an email stating that my cashout request (I NEVER MADE ONE!!) was denied. The software showing play was consistently spitting out erroneous information...I just can't begin to address all the issues I experienced. I only wish I didn't have pending wagers at this point or I would close my Betonline account immediately and give them a piece of my mind!!