Resolved BetMGM holding £170,000! After huge progressive win and I can’t get my winnings.

I’ve just done it, but I have no idea if I’ve done it right? I’m useless with technology. Hopefully someone on here from admin will see it and contact me if it’s done wrong.
All is good, received and in progress. As the others have mentioned, we do ask that you no longer post about your case until we’ve finished our work on it, as per the PAB Rules .

Thank you for your understanding and cooperation.

- Max
 
Our PAB service is the most established Online Casino complaint center - full stop.
Hi everyone, just to let everyone know that offered advice and showed an interest in my post….
I have now received my winnings. The full amount was paid yesterday. Once the complaints department got involved at Betmgm things got sorted out.
Still a terrible experience though, but I think it was lack of communication between departments that was the problem.
Anyway thanks again everyone.
 
Our contacts to BetMGM gave us the good news a few hours ago, just wanted to ensure all was done and dusted before announcing. But here we are! Congrats @footloose ! :cheerleader: :cheers:
 
Hi everyone, just to let everyone know that offered advice and showed an interest in my post….
I have now received my winnings. The full amount was paid yesterday. Once the complaints department got involved at Betmgm things got sorted out.
Still a terrible experience though, but I think it was lack of communication between departments that was the problem.
Anyway thanks again everyone.
Well you'll have a great weekend now, one you'll always remember and think about chucking 100k or whatever in a no-access 4% account or something at the bank for 12 months - money like that can be a great foundation for future peace of mind. :):cool:
 
Well you'll have a great weekend now, one you'll always remember and think about chucking 100k or whatever in a no-access 4% account or something at the bank for 12 months - money like that can be a great foundation for future peace of mind. :):cool:
That’s exactly what we are doing. I won’t be doing anything too hasty just yet lol.
 
That’s exactly what we are doing. I won’t be doing anything too hasty just yet lol.
Worth mentioning to use multiple bank accounts as each one is covered to £85,000. Also an NS&I Bonds account is another good place to safely keep money, with £50k in there i think the return is about 3-4% on average.

EDIT: Average for £50k is around £1750, Since luck is on your side with the recent jackpot win who knows what prizes you'll get with bonds 😂
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Fantastic news re getting paid!!

But it just makes me even less inclined to use online casinos reading this.

If an online casino verifies your ID/address, and is happy to accept a deposit and let you place a bet on a slot machine, then if you hit a mega jackpot the only thing they should be doing is congratulating you, getting the provider to verify the win (Max 24 hours) and pay you.

No further ID, bank statements or anything, just pay the player!

This should be law!!
 
I would stick £50k straight into premium bonds and forget about them - just take the monthly prizes

Max out a stocks and shares ISA today at 20k, then you can do the same again next month when the tax year resets

Do whatever you want with the remaining

I would also tell the Mrs that due to an EDD error, we are not getting paid lol (and hope she does not decide to come on here asking for help)
 
I would stick £50k straight into premium bonds and forget about them - just take the monthly prizes

Max out a stocks and shares ISA today at 20k, then you can do the same again next month when the tax year resets
Another one for the NS&I bonds! It's perfect really, separate protection for the 50k, okay average returns and the little gamble-y chance of a jackpot.

I maxed out my ISA for the first time this financial year and will be doing so again in april too!
 
Get bonanza spinning on £20 a pop.
Great advice if you want to lose your winnings and house. Id suggest doing 20 pence spins but you will likely lose your winnings by tomorrow dinner time too. #boycottBonanza
 

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