I’ve had a win with casimba casino £20k and I deposited £4K into betfred. I’ve had an email from betfred to say I’m verified etc. I don’t earn much and retired I accumulated my budget over the lockdown so had a little more to play with and managed to win on casimba. I managed another win with betfred and won 11k including my deposit. I requested the funds back via PayPal but have not arrived as yet apart from one at £800. They have now emailed me from the compliance team to prove my source of funds. I have sent them screen shots of the approved wins in my casimba account along with screen shots of them going into my bank. Why would they lock my account when it clearly shows that I had a win. Ive told them I have a weekly budget and if I lose that’s it till next week but if lucky enough to win I can afford to bet more or move it out my betting account. Where do I stand with this as I’m not wealthy and managed a few wins but as soon as I try and get it back even though I’m verified they lock my account.