Hi,
Thanks to Max for contacting me about this and asking for an update with regard to my case.
I had a PAB with betfair from this fiasco. I did nothing to contravene any T+C and built up around a £5,000 profit from the promo. That included two substantial slots wins. The money was then taken back from my sportsbook account the following day. They also stole some slots wins from earlier in the day relating to before the promo even started.
They simply refused to negotiate with me or even answer any communications. I went to iBas who managed to get me back the non related slots wins, but then referred all other issues to the LGA who acknowledged my complaint, and then sent me absolutely nothing.
I have heard nothing else since, and Betfair still owe me over £5,000 in stolen winnings.
If they want to now negotiate a settlement with us, I am more than happy to enter into this, however they have done nothing in the last two years to address or even acknowledge my numerous contacts with them.