GregariousG
Dormant account
- Joined
- Apr 24, 2014
- Location
- UK
Hello Mesiters & Meisterettes!
I'm a high roller and when I get bored of Playtech Casinos and their platform wide copy and paste responses, I often come to Casinomeister to check out the new and accredited Casino's on the block. I take your recommendations with a grain of salt but generally dive into the depend.
I recently joined BetAt, deposited £2,784.00 over a period of a few days and received £450 which, to be honest, was like trying to get blood from a stone. I'm a blackjack player and although it was entertaining, luck certainly wasn't on my side. I expressed this to a customer service agent and without bonus begging or making outlandish comments I asked to have my account closed due to bad luck.
I then went on to receive an email saying that unless I informed them of the type of closure I wanted, they would permanently close my account and so I said that I certainly didn't want that to happen and a few emails later they informed me my account was closed permanently. I know they can do this but when I asked why this was the case, I wasn't even given the polite respect of a reason as to why such action was taken.
I was nothing but polite to everyone at BetAt (as I always am when it comes to any form of customer support) and expressed no indication of gaming issues and bonus abuse on Blackjack is impossible to say the least.
I really hate my first post being a 'Bitch and Moan' but I was just shocked at such action being taken on my account and wanted to express my sincere disappointment and what I thought was the start of good relationship after I got over my initial burns.
Irregardless of this I do want to thank you all for providing a source where people like myself can come and find trustworthy information on where to play and where to avoid.
Kudos to you all!
I'm a high roller and when I get bored of Playtech Casinos and their platform wide copy and paste responses, I often come to Casinomeister to check out the new and accredited Casino's on the block. I take your recommendations with a grain of salt but generally dive into the depend.
I recently joined BetAt, deposited £2,784.00 over a period of a few days and received £450 which, to be honest, was like trying to get blood from a stone. I'm a blackjack player and although it was entertaining, luck certainly wasn't on my side. I expressed this to a customer service agent and without bonus begging or making outlandish comments I asked to have my account closed due to bad luck.
I then went on to receive an email saying that unless I informed them of the type of closure I wanted, they would permanently close my account and so I said that I certainly didn't want that to happen and a few emails later they informed me my account was closed permanently. I know they can do this but when I asked why this was the case, I wasn't even given the polite respect of a reason as to why such action was taken.
I was nothing but polite to everyone at BetAt (as I always am when it comes to any form of customer support) and expressed no indication of gaming issues and bonus abuse on Blackjack is impossible to say the least.
I really hate my first post being a 'Bitch and Moan' but I was just shocked at such action being taken on my account and wanted to express my sincere disappointment and what I thought was the start of good relationship after I got over my initial burns.
Irregardless of this I do want to thank you all for providing a source where people like myself can come and find trustworthy information on where to play and where to avoid.
Kudos to you all!