lowdwnsteve
Full Member
- Joined
- Jan 20, 2012
- Location
- Canada, AB
So last thursday I made a deposit at Bet365 for the first time in a few months.
See new games! so I Click on Dragon Kingdom- Then I get the error:
Sorry, there is no response from the gaming server.
Please contact Customer Support at support-eng@customerservices365.com for immediate assistance.
We apologize for any inconvenience caused.
So I Live chat..
After 20 minutes of the slowest CSR chat I have EVER been in- they tell me to Live chat with Tech support.
So Off I click on the tech support link (That the CSR Provided me).
Again- the slowest response from a CSR I have ever witnessed.
After another 20 minutes of the slowest response's- he basically said it was my computer and that there was nothing wrong with there server..
He told me to shut down my computer, and clear cookies etc.. (Even though I tried 2 different PC's- and same errors)
So I did as he told- Logged back in- Same error...
So after a bunch of runaround- i get connected to the same CSR again.
The Guy doesn't remember me- and asking me the same GD questions as the previous chat that lasted a Frickin eternity.
Fed up, I say screw it- Play at 3dice instead..
So Today I login to see if problems fixed (on yet again, a different PC)
Same error as last week.. LOL
Seems like it's all new games in the lobby.. Old ones are fine..
Or maybe it's all 3 of my PC's..
See new games! so I Click on Dragon Kingdom- Then I get the error:
Sorry, there is no response from the gaming server.
Please contact Customer Support at support-eng@customerservices365.com for immediate assistance.
We apologize for any inconvenience caused.
So I Live chat..
After 20 minutes of the slowest CSR chat I have EVER been in- they tell me to Live chat with Tech support.
So Off I click on the tech support link (That the CSR Provided me).
Again- the slowest response from a CSR I have ever witnessed.
After another 20 minutes of the slowest response's- he basically said it was my computer and that there was nothing wrong with there server..
He told me to shut down my computer, and clear cookies etc.. (Even though I tried 2 different PC's- and same errors)
So I did as he told- Logged back in- Same error...
So after a bunch of runaround- i get connected to the same CSR again.
The Guy doesn't remember me- and asking me the same GD questions as the previous chat that lasted a Frickin eternity.
Fed up, I say screw it- Play at 3dice instead..
So Today I login to see if problems fixed (on yet again, a different PC)
Same error as last week.. LOL
Seems like it's all new games in the lobby.. Old ones are fine..
Or maybe it's all 3 of my PC's..