- Joined
- Oct 4, 2011
- Location
- Home
I deposited some money there and went playing , then i won 300euro,
I tried to withdraw it asked for some kinda postal varification.
So I had this code on paper and entered this on their system but it didnt worked... contacted chat they said they can't help?!
According to the paper I have it says: "Altervatively if you prefer, you can complete this process over the telephone or via live chat"
Now their phone not answering, Chat not helpfull at all, the guy named "Colin W." keep telling me your varification code is wrong i asked would it be fine if i varify using live chat of phone the answer is no? Finaly I sent them some "days" ago the scanned PVC paper but so far no answer!
Slow
Unprofessional support
If it was bonus win that was diffrent but that was real money win .
So after waiting 3 days no answer.. I went and played and lost the damn 300€ :/
I tried to withdraw it asked for some kinda postal varification.
So I had this code on paper and entered this on their system but it didnt worked... contacted chat they said they can't help?!
According to the paper I have it says: "Altervatively if you prefer, you can complete this process over the telephone or via live chat"
Now their phone not answering, Chat not helpfull at all, the guy named "Colin W." keep telling me your varification code is wrong i asked would it be fine if i varify using live chat of phone the answer is no? Finaly I sent them some "days" ago the scanned PVC paper but so far no answer!
Slow
Unprofessional support
If it was bonus win that was diffrent but that was real money win .
So after waiting 3 days no answer.. I went and played and lost the damn 300€ :/