Belle Rock "Double your income" ??

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
Did anyone else do this promo? We were supposed to be credited tuesday but no email response (after 2 sent emails) and no bonus so far. So did I misunderstand?
Its not like Belle Rock to NOT write back. Heres the promo...

Hello
Have we got a deal for you: You qualify for an amazing mystery bonus this coming Tuesday, and all you have to do is play!
Thats right, simply:
1. Enter the promo by visiting
www.bellerockentertainment.com/loyaltymystery2. Deposit between Sunday (January 25) and Monday (January 26) and place your bets to earn at least 200 loyalty points during the same time.
3. You will receive an amazing mystery bonus on Tuesday, January 27.

Remember that you can keep an eye on your loyalty point earnings by visiting the Rewards page and selecting the Statement option.

Its that simple and all you need to do is play; so log in on Sunday and Monday and let us entertain you!

Winning wishes
The Promotions Team
Belle Rock Entertainment
 

lauram

Dormant account
Joined
Feb 18, 2008
Location
toronto
Yes i had applied for mine also and never got it. Last time was the same issue the players just received emails saying sorry there was a problem with the bonus and it should be fixed shortly. This time there was nothing more said on it.
 

jas2587

Ueber Meister
Joined
Apr 25, 2006
Location
FL
did yall make the requirment: earn at least 200 loyalty points during the same time

that will be why you dont get it

Cindy
 

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
did yall make the requirment: earn at least 200 loyalty points during the same time

that will be why you dont get it

Cindy


It "will" ? Really?...are you a practicing psychic? ;)

I don't try to get bonus' that I don't qualify for...this is certainly not my first rodeo.
 

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
Yes i had applied for mine also and never got it. Last time was the same issue the players just received emails saying sorry there was a problem with the bonus and it should be fixed shortly. This time there was nothing more said on it.


My husband kept depositing until we got those bonus points up lol He was like a crazy person all excited thinking we were going to get some HUGE bonus. Now he wont let me deposit until he gets his darn bonus...they don't know how much they are missing. :laugh::laugh:

its irritating when they don't respond ...not typical behavior of Belle...at least not for me.

We got our points up to over 400 AND had a $500 cashout so i'm not too disappointed. EXCEPT that we got it up to $800 and didnt cash out right away.
 

lauram

Dormant account
Joined
Feb 18, 2008
Location
toronto
Yes my play was well over the 200 also. I just got another weird email from bellrock again. This one almost looks like it should of been sent out to new players. Each one of their casinos states a different bonus yet as we all know during that bonus time you can play at all their casinos but you must pick what casino you want a bonus from.
 

lauram

Dormant account
Joined
Feb 18, 2008
Location
toronto
My husband kept depositing until we got those bonus points up lol He was like a crazy person all excited thinking we were going to get some HUGE bonus. Now he wont let me deposit until he gets his darn bonus...they don't know how much they are missing. :laugh::laugh:

its irritating when they don't respond ...not typical behavior of Belle...at least not for me.

We got our points up to over 400 AND had a $500 cashout so i'm not too disappointed. EXCEPT that we got it up to $800 and didnt cash out right away.

I know its frustrating early may june they did this also with back to back emails sorry tech issues it will be applied by end of the week. And yes at that end of the week more emails till all was just forgotten about.
 

SlotSlave

Dormant account
Joined
Aug 26, 2008
Location
US
Mystery Revealed

Well don't fret, you missed out on nothing! LOL

Based on the name of the promotion, I thought it would be a decent bonus. After making a large deposit, screen shots of the beginning points, and ending points (can't be too careful these days), and accumulating 600+ points.......received the following titled "Your mystery is revealed":



Account: trbXXXXXX

Hello XXX

The waiting is over and we are pleased to annouce your mystery bonus of 5 credits! They have been credited to your account, trbxxxxxx, and waiting for you to play and win the jackpot.

Log in today and let the winning begin!

Winning wishes
The Promotions Team
Belle Rock Entertainment



:lolup:

I started to reply and tell them where they could put my "mystery bonus" :p, but thought better and let it go.

I think it was better 10 years ago, when the managers of the casinos in that group sent you personal gifts in the mail.
 

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
Well don't fret, you missed out on nothing! LOL

Based on the name of the promotion, I thought it would be a decent bonus. After making a large deposit, screen shots of the beginning points, and ending points (can't be too careful these days), and accumulating 600+ points.......received the following titled "Your mystery is revealed":



Account: trbXXXXXX

Hello XXX

The waiting is over and we are pleased to annouce your mystery bonus of 5 credits! They have been credited to your account, trbxxxxxx, and waiting for you to play and win the jackpot.

Log in today and let the winning begin!

Winning wishes
The Promotions Team
Belle Rock Entertainment



:lolup:

I started to reply and tell them where they could put my "mystery bonus" :p, but thought better and let it go.

I think it was better 10 years ago, when the managers of the casinos in that group sent you personal gifts in the mail.



OMG FIVE DOLLARS???!! What a great way to scam people! Keep us depositing so we can get the points up and then pull the rug out...nice. :rolleyes:

We have been with them for 5 or 6 years. I hate that I don't feel comfortable with them anymore.

What a shame.
 

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
I think it was better 10 years ago, when the managers of the casinos in that group sent you personal gifts in the mail.


ahhh the good old days. I still have my silver dice from Platinum Play. Remember when the only bonus 9 liners were Thunderstruck, Spring Break & then Tally Ho...
 

ballysdb

Dormant account
Joined
Apr 28, 2006
Location
Long Island NY
Wanda...I can remember being sooooo excited about them coming out with "bonus" slots like Diamond Deal and Sizziling Scorpions!
 

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
Wanda...I can remember being sooooo excited about them coming out with "bonus" slots like Diamond Deal and Sizziling Scorpions!

Oh YEAH!! & remember when you could actually WIN on the $3 Wheel of Wealth? lol I remember getting that wheel 2 or 3 times in an hour & you may have only hit low numbers but it didn't cost you $600 to finally get the wheel to win $20 lol. :p
 

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
Oh and just an update on Belle Rocks customer service...I started emailing them Tuesday, kyle called them on Wednesday & could not understand the person except that he thinks she said someone would get back with us. Its Saturday and not even as much as an automated response has happened...has there been a change in management?

The craziest thing is that YESTERDAY we received another invite to do the SAME PROMOTION (on a different day as you will see below)...COME ON BELLE GET YOUR CHIT TOGETHER!!! I was hoping i would not have to even write anything in the complaint section but obviously...I am complaining:rolleyes: Time to pull up my big girl panties and move on to another group I guess. :(:(:( It feels like a break up!

The audacity....

Promo Reference: 11913

Hello Kyle

Have we got a deal for you: You qualify for an amazing mystery bonus this coming Tuesday, and all you have to do is play!

Thats right, Kyle, simply:
1. Enter the promo by visiting
www.bellerockentertainment.com/loyaltymystery2. Deposit between Sunday (February 1) and Monday (February 2) and place your bets to earn at least 200 loyalty points during the same time.
3. You will receive an amazing mystery bonus on Tuesday, February 3.

Remember that you can keep an eye on your loyalty point earnings by visiting the Rewards page and selecting the Statement option.

Its that simple and all you need to do is play; so log in on Sunday and Monday and let us entertain you!

Winning wishes
The Promotions Team
Belle Rock Entertainment
 

lauram

Dormant account
Joined
Feb 18, 2008
Location
toronto
Yes i got my email also. Well will see what happens with this one. Strange part is they also sent another promotional email before it for a bonus so im wondering if you take the bonus out, it might make that mystery bonus void.
Im finding the casino dead today anyways so im not sure it matters for me.
Cw seems to be hitting for me the past 3 days so i will stick with them till that dry spell hits again.
 

pmhcfc

Experienced Member
Joined
Oct 31, 2008
Location
UK
OMG FIVE DOLLARS???!! What a great way to scam people! Keep us depositing so we can get the points up and then pull the rug out...nice. :rolleyes:

We have been with them for 5 or 6 years. I hate that I don't feel comfortable with them anymore.

What a shame.

Hmmm Belle Rock and scamming lol -- I not played at Lucky Nugget Before but I see they have a 200% offer on - so I made a deposit and Emailed them to get 200% ..nothing happened so I clicked on a link they'd sent me - and all I got was 100% and now they say system is fully automated and I cant have the other 100% :eek2: :confused: :eek:

Ah well, live and learn
 

pmhcfc

Experienced Member
Joined
Oct 31, 2008
Location
UK
Hmmm Belle Rock and scamming lol -- I not played at Lucky Nugget Before but I see they have a 200% offer on - so I made a deposit and Emailed them to get 200% ..nothing happened so I clicked on a link they'd sent me - and all I got was 100% and now they say system is fully automated and I cant have the other 100% :eek2: :confused: :eek:

Ah well, live and learn

*Update*

Well...fair play to the floor manager. I had a moan and eventually got my other $50, not that it did me much good mind ;-) Still, at least they were fair in the end.
 

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
Still no answer via email and no bonus. I dont know how they are getting away with this. It would be different if it were just a "gift" bonus. But these f-tards make you EARN it and then don't give you what they made you fight for. So most people who are close to having 200 points WILL make a deposit & they know it.

They offered it to me again and I wrote them and asked if they are out of their minds...they never responded to that either.:rolleyes:

I don't like to piss & moan but I don't like being played by a place I have been loyal to for so many YEARS.

Again, this throws up a red flag...why would I ever make another deposit there?
 

lauram

Dormant account
Joined
Feb 18, 2008
Location
toronto
Still no answer via email and no bonus. I dont know how they are getting away with this. It would be different if it were just a "gift" bonus. But these f-tards make you EARN it and then don't give you what they made you fight for. So most people who are close to having 200 points WILL make a deposit & they know it.

They offered it to me again and I wrote them and asked if they are out of their minds...they never responded to that either.:rolleyes:

I don't like to piss & moan but I don't like being played by a place I have been loyal to for so many YEARS.

Again, this throws up a red flag...why would I ever make another deposit there?
I made a small deposit on sat and i was going to make another sunday and put in for this bonus again. Instead i did nothing i thought after reading your post and how i was treated if this is their attitude then they will loose me as a player there also. I have a hard time depositing into 32red but at least when they offer something they give it. So if im going to play mg i will just have to pick up a prepaid card and move on.
 

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
I made a small deposit on sat and i was going to make another sunday and put in for this bonus again. Instead i did nothing i thought after reading your post and how i was treated if this is their attitude then they will loose me as a player there also. I have a hard time depositing into 32red but at least when they offer something they give it. So if im going to play mg i will just have to pick up a prepaid card and move on.


Awww I SO know how you feel. Seems like so many hit the rogue list and I was comfortable for YEARS w/ Belle Rock...I'm heartbroken.

They actually put $10 in our account yesterday...still never answered our emails and THAT is just a red flag to me...why would I put my hard earned money in a casino that takes weeks to respond to emails OR never responds???

$10...WOW how "AMAZING" It only took about $200 to earn it.:rolleyes:


best of luck lauram!
 

lauram

Dormant account
Joined
Feb 18, 2008
Location
toronto
Unreal im not sure why they start that email off with - Double your income deposit, and a surprise bonus will be in your account on tues. We all know you can't make a 5 dollar deposit to double to 10. So where did they get the 10 from they gave you. I didn't even bother im so fed up with rtg and mg the way the games are running past few weeks. The disconnections the lagging the lack of support and the emails with codes that don't work. Makes you wonder if they think any of us players have any integrity whatsoever.
 

wilomena

Newbie member
Joined
Feb 1, 2009
Location
drogheda
nothing new

hi everyone wilomena here im new to casinomeister over the past few months have been trying out lots of sites and i found riverbelle the worst for false promises kept getting emails promising me bonuses and when i deposited money and went into live chat for the bonuses one staff member says yes we will put it through for u now a while later its not there so i go back into live chat cant get to the person i was originally chatting to and next staff member says not entitled to it. this has happened alot with them and i would not play on there sites again too many false promises
 

bellerock

Casino Representative
Joined
Dec 1, 2003
Location
South Africa
Hi

Will LauraM and Wanda5 please PM their details to me so that I can follow up on this. Seems strange that you are not getting responses from the CS staff.

Best regards,

Belle Rock
 

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
Given up on bellerock as well. Jackpot city promotions are not worth the paper their written on, last 2 have failed to work properley, not only that but I havent seen their slots play well in a LONG long time. Comapare them to the Palace Group and they are blown completely out of the water and 5 miles inland. They have seen the last deposit of me.
 

wanda5

Full Member
Joined
Jul 30, 2003
Location
lala land
Hi

Will LauraM and Wanda5 please PM their details to me so that I can follow up on this. Seems strange that you are not getting responses from the CS staff.

Best regards,

Belle Rock


I appreciate you looking into this matter. It is not like Belle Rock to just ignore our emails ....I will give you that BUT this double your income promo is VERY misleading to say the least.
 

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
Erm how long does it take for a rep to come back? he picks up the phone he calls head ofice he says `What the **** is going on? He finds out he comes back` jeez if i behaved like this with MY customers in my my business i wouldnt have many for long. :mad:
 
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