New Review Bao Casino - New Grey Zone Casino

[goatwack]

'Curacao' usually seals the deal for me

 

[pinnit2014]

x3 wagering on deposits? Er.....no thanks.

 

[Bao casino]

Just a quick question, If I deposit via bitcoin and later deposit with Neosurf can I withdraw to bitcoin?

Sure, mina1929, you can withdraw via the method used for depositing (in most cases). Withdrawing via BTC is no problem once you've already made BTC deposits. Happy to help

 

[Bao casino]

x3 wagering on deposits? Er.....no thanks.

pinnit2014, it is a widely common rule that deposits have to be wagered according to x3 wager requirement. We don't aim at making you lose your winnings, the reason for such rule is covering the transaction costs of processing deposits and withdrawals, nothing more

 

[pinnit2014]

pinnit2014, it is a widely common rule that deposits have to be wagered according to x3 wager requirement. We don't aim at making you lose your winnings, the reason for such rule is covering the transaction costs of processing deposits and withdrawals, nothing more

It's not that widely common (or even just common) in the casino's I play at in the UK. And I play at a lot.

 

[TheAverageGuy]

It's not that widely common (or even just common) in the casino's I play at in the UK. And I play at a lot.

Still, points for what is at least more likely the reasoning then the standard AML excuse, which to me has always basically read "real money deposits must be played through 3x to ensure a standard cleaning fee is deducted as per our AML policies"

 

[mina1929]

3 x deposit is not really much if you only deposit small but what if its hundreds?

That is probably the only thing that will drive people away unfortunatelly

Bao Casino is pretty good with everything else, fast withdrawals, many deposit and withdrawal methods, quests and bonuses

An active rep is a plus

 

[sapit222]

x3 WR on a deposit without a bonus i a BIG no no!

 

[zazedac]

Has anyone had experience with withdrawing to Visa from here? My withdrawal was processed at 8:30pm AEST last Wednesday night and it still hasn't gone through. @Bao casino @Bao casino manager they just ask for my bank statement in PDF to prove I haven't received which I put in a request with the bank for that won't be today can anyone advise on card withdrawals please?

 

[mina1929]

What bank are you with because some won't accept deposits from online gambling and with my bank I had to check to make sure I can receive and send funds . Check security with your bank.

But then again its only been 5 business days so you could still get it

 

[zazedac]

Surely it should be fine with Visa cards? I'm with St George

 

[zazedac]

What bank are you with because some won't accept deposits from online gambling and with my bank I had to check to make sure I can receive and send funds . Check security with your bank.

But then again its only been 5 business days so you could still get it

I'm just not sure how long card withdrawals are in general anyway. But if they let you deposit from it you should be able to receive

 

[zazedac]

That casino is actually the worst experience I've ever had with withdrawal. 8 days and they send the money back to my account. Then i try 2 other withdrawal methods which fail. Then I notice $140 missing from the money they put back (was $2500) I literally just felt trapped that there was no way for me to withdraw. So I started playing it trying to recover the missing $140 and maybe make some of the 10% bank transfer fees they now want after I've figured which of my banks will accept transactions. So I end up losing it . There was no way to lock the withdrawal they just kept reversing it back I have $100 a day and $300 a week limit I placed on this account a couple of days ago but they just went and deposited it straight back to my casino account over and over. This doesn't seem right to me.

 

[zazedac]

What bank are you with because some won't accept deposits from online gambling and with my bank I had to check to make sure I can receive and send funds . Check security with your bank.

But then again its only been 5 business days so you could still get it

They gave me the bank list now after it all.

@Bao casino @Bao casino manager

 

[zazedac]

I get why these casinos are grey zone literally 2 I have dealt with have been beyond a nightmare to deal with and break their own rules

 

[zazedac]

Sure, mina1929, you can withdraw via the method used for depositing (in most cases). Withdrawing via BTC is no problem once you've already made BTC deposits. Happy to help

I tried withdrawing via bitcoin they knocked that back too!

 

[Bao casino]

Dear @zazedac,

Thank you for informing us about the issues with your withdrawal. We have checked your account information and would like to explain this situation.

Some banks, especially in Australia, allow deposits to gambling sites, however, will decline withdrawals of your winnings. That is what happened in your case: they sent the payment back to us and we returned it to your account. Immediately, you were informed about it and were recommended alternative ways to cash out. Unfortunately, due to a technical issue, when you requested a withdrawal again via CoinsPaid it rolled back to your account, which you also were informed about. We transferred the problem to our technical department to find out that the reason was the incorrect address that you requested the withdrawal to. The wallet address you indicated was not in BTC, therefore, it could not be processed via that method.

We understand that it is frustrating, however, on our side we did our best to provide you with all possible help. Concerning your deposit limits, they work only for the deposits that you make, in case you want to limit your loss or wager, you should set a loss or wager limit on your account, which you were free to do.

As for the $140 missing from your account, that is absolutely impossible. We returned the whole amount of 2500 AUD to your balance. After that, you lost some of the funds playing and requested a less for the next withdrawals. Unfortunately, we did not have any influence on your actions, as you used your funds at your own will.

We do hope that you will get lucky again and will be able to successfully withdraw your winnings next time. Also, check your account for a bonus from your personal manager to cheer you up

We value our loyal players and want them to feel comfortable in every situation. If you feel that you need more information concerning the available withdrawal options or responsible gaming tools, feel free to contact our support team via live chat or e-mail, they'll be happy to help with any requests.

Kind regards,
Bao Casino

 

[zazedac]

You guys literally made me feel as though I had no withdrawal options. Everything I attempted got rejected a minute later. I have a limit set on my account of $100 per day $300 per week. But when you continue to just put $2300 back in my account over and over temptation gets the better of you which is what responsible gaming limits are there for so that kind of thing doesn't happen. I have never had an issue with a withdrawal from and online casino before and the behaviour with you just dangling it and putting it back plus telling me i could only do bank transfer which would cost me 10%!!!!! of my winnings it all seemed quite predatory and just not right. I have been completely brushed off regarding chasing down my withdrawals then accused of lying about them and having to send you bank statements to prove I hadn't been paid but you guys had photos of my visa card that says st george you knew full well it wasn't going to process funny how you only gave me the list of banks after it miraculously appeared again in my account

 

[zazedac]

I requested less because the amount was short @Bao casino so I was trying to recoup it I figured it must have been some kind of fee. I PM'd you also if you'd prefer to chat there

 

[zazedac]

I would believe depositing $2360 into someones account would go over the $100 daily limit no? @Bao casino This is 9 days now. Yet you got your money straight away

 

[zazedac]

Aussies have great options as I'm learning we've got FairGo who absolutely override their own responsible gaming limits and Bao who leave you stuck feeling like your money is just never going to be your money again

 

[maltakid]

Just opened the account and got immediately lucky with the first slot.
Asked for a 1000 euro cashout while leaving my initial 100 euro Skrill deposit (no bonus).
So it is KYC time, now!

 

[maltakid]

Just opened the account and got immediately lucky with the first slot.
Asked for a 1000 euro cashout while leaving my initial 100 euro Skrill deposit (no bonus).
So it is KYC time, now!

Well, just got this email

“Oops! Your request to withdraw money has been declined.

If you would like more information, please contact our customer support team.

Bao Casino Team”

Curious to see the issue...

 

[maltakid]

Money in my account at the speed of light!
Thanks Bao Casino.

 

[pereblue]

Money in my account at the speed of light!
Thanks Bao Casino.

Could you give us details about the "issue" you related before?