Ascot Casino

sirius

Senior Member
This casino must be the most generous around. I got given nearly $3500 in free chips in the last couple of weeks with their blackjack and roulette promotions.

Last week they were giving $100 free for every 300 hands at blackjack and I played for a few hours and got nearly $1000 free. The thing was I was up anyway quite a lot even without the extra free money and I was only betting a flat amount each time.

A couple of weeks ago they were giving $75 free for every 50 spins in roulette (betting $5 minimum each spin) and I got $2350 free.

With both of these you had to wager the free cash three times before withdrawing but I still made thousands in profit. The promo money is really weird though in that you have to bet big otherwise you can't withdraw much of it.
 

lasvegashitmob

Dormant account
Having studied Ascots promotions I have to say they look fairly good my only nagging doubt is if they pay you but youve recieved payment Sirius so it does look a good thing
 

sirius

Senior Member
This week's promotion is crap though. Maybe they were losing too much in the last two weeks. I haven't actually got paid yet. It usually takes just over a week for the pending cashouts to arrive.
 

dave_r

Dormant account
I've had many nagging doubts about Ascot ever since Sharon had so much trouble withdrawing her bonus. She said she had more trouble trying to understand the terms and conditions of the bonus then with any other casino on the net.

Last year I went to thier website a couple of times, only to get a connection refused. A month later I got on the the website with no problem. The site lacks the professionalism of most other online casinos, and its help files are not very comprehensive.

I played many of the games in practice mode, and found them to be generic.

On the plus side, this casino does at least have a toll free customer support # which is open 24 hrs.
 

sirius

Senior Member
The customer support number isn't actually 24 hours because half the time it's an answering machine and you can leave a message (you have to phone at the right time in other words to speak to someone).

Their website and email address is sometimes down and not working but this hasn't happened for a while.

Also recently the games servers have been really slow at times. You can play 300 hands an hour at blackjack though usually.

The bonus chips are weird in that it is best to withdraw after each win otherwise if you lose the next time, it is taken away from the available amount you can withdraw. I suppose one way is to bet it all at once and then you've doubled it and can withdraw it all. Usually I divide it into a few amounts and withdraw immediately whenever I win anything. Recently you have to wager three times the amount of the bonus before withdrawing anything but this didn't used to be the case (I don't know what they do if you don't wager 3X before withdrawing).
 

sirius

Senior Member
Just to let you know that I've been paid by Ascot into my account today. The last cashout is still pending but the previous one has been paid.
 

sirius

Senior Member
I visited www.thewizardofodds.com recently and heard they were reviewing some casinos soon including Ascot. Anyway, I went there again today and it was given a 'bad' rating. I've got no idea why because he gives no reason for any of the reveiws!

You do not have permission to view link Log in or register now.
 

sirius

Senior Member
Also, last time, the wizardofodds review page mentioned the reason for the bad review for Shangri-La Casino. I think it refused to pay him the bonus even after he complied with all the rules of wagering the required amount etc.

Anyway, now the review section doesn't state that at all and has hardly any information on any of the casinos.
 
L

Laura Perkins

Guest
I played Ascot on promo money at Thanksgiving and hit the three $ signs to win another promotion worth $5,000 in casino chips. However, they said I was playing with their money without making a deposit and was not eligible for the money. I got a pat on the head and $500 to play with (I was not allowed to draw it out). Boy, that money went fast. After I hit, I cashed out $196, but never got that, either. Sure, I never deposited any money, but don't tell me you're going to give it to me and then don't.
 

sirius

Senior Member
Well, Ascot have paid me quicker than usual this time. I had two cashouts pending, the last one from less than a week ago (Saturday). I received all the money due today in my account, and it totals over $5000. The exchange rate is quite good too at the moment which is nice.

Laura, wait another week at most because they recently told you they would pay you. Also do u have a credit card registered with them because that's how they usually pay?
 

james

Dormant account
Do they respond to email? At all?

I wrote to ask a couple of questions before playing for real money last Thursday, resent it on Friday, now still waiting on Monday.

Are they too busy to deal with potential customers, or do they ignore their paying customers as well?
 
L

Laura Perkins

Guest
Still no money, Sirius. It's still listing as a cashout pending.
 

sirius

Senior Member
I already got a reply from Ascot Casino from Jessica Decadanet (I think they make the names up)

She stated in it:

"Regarding the transaction for Mrs. Perkins I processed it my self.

The amount sent was $196.5.
This was sent to the credit card last four digits xxxx and the transaction
number is xxxx.
"


I haven't posted the actual numbers. I've forwarded the email to you, Laura, already. They didn't say when it was processed but it must have been at least a few days ago because it takes a few days for them to get approval from the credit card company.
 

sirius

Senior Member
Laura, I think they haven't processed it yet. That transaction number is far too low. That must have been processed last year if that transaction number is correct.

I'll email them again about it and tell them it's still in pending withdrawels. When it has been processed it doesn't show as pending any more and it appears in your account within a couple of days.
 

sirius

Senior Member
www.gamblingcommunity.com
Gambling.com have a forum. I found this in the gambling grumbles forum. Gambling grumbles suspiciously removed a very large complaint about Snap Casino and others in the perplexa group (they are advertisers). I have it and put it in a new thread in case anyone is interested.

4. ASCOT CASINO Feb-23-00 06:34 AM
ASCOT CASINO -- "Army" is not "Navy"
Ascot Casino is giving a $50 bonus to a West Pointer whose winnings were delayed while it investigated a fraud it says was perpetrated by a group of Annapolis midshipmen.
J, of the United States Military Academy, wrote to Gambling Grumbles to find out why Ascot was withholding his $550 -- which he had been trying to collect since mid-November.
In a series of e-mails between Ascot and Gambling Grumbles -- which culminated in a personal meeting in Tel Aviv -- Ascot revealed that some Navy midshipmen have been attempting to defraud the casino out of bonuses by opening multiple accounts.
Afraid that this might have spread to West Point, they flagged J's account while hiring an investigator to check the extent of the fraud.
Henri, Ascot's vice president of customer relations, wrote to Gambling Grumbles to confirm that J was completely cleared of any suspicion that he had been involved in these activities.
Not content with that, however, Ascot -- who happened to have a representative visiting Israel (where Gambling Grumbles is edited) -- asked for a personal meeting to set the record straight.
The representative was very unhappy about the delay in paying J and said Ascot would apologize by giving him a $50 bonus.
Does anyone want to bet on who Ascot will be rooting for in the next Army-Navy game?
 
L

Laura

Guest
At the time of Sirius' last post, and thanks to his e-mail to Ascot, I received notice from my card that a credit had been posted on that day (thanks again, Sirius!) Maybe because of their liberal bonus policy, they have been scammed by a tremendous number of people, and are having problems sorting out the scams from the true cash outs. I don't know. All I know is that, thanks exclusivly to Sirius, I did finally receive my money. (Forgive me for taking so long to post this, Sirius)
 
Top