Question As a player, what do you want from a casino? What is important to you?

[maxd]

je pense qu'il faut ....

Je pense qu'il faut parler anglais ici. Merci!

 

[amourgirl]

Fast, communicative, knowledgeable customer support to include hassle free KYC
98 vote(s) 41.0%

Hope Videoslots take note of that!

@Dan.Videoslots

 

[SpinUk]

Well thats pretty clear - bonuses rule the roost as expected.

Can see why Casinos don’t like them them though, of all the incentives they cost them the most. But they are the most effective inducements for deposits.

Least efferctive is the raffles and non-cash giveaways, probably because players dont feel they can win them.

“No such thing as a free lunch”

 

[Fridayhigh]

Fast payouts is a must! In fact any casino who cannot pay the same day 7 days a week should not be credited period. One does not accept such behaviour from a land base casino ever!
2nd not on your list - Who are the real owners who is bankrolling this particular casino. A fixed address of where this operation is coming from, too easy for these companies to hide behind their keyboard in cyberworld. And when one is not paid, I want a door to knock on if not knock down. Before Malta turned to online gaming, it was known for Timeshare and in those days arbitration was handled personally and far more effective and kept all operators in line.

 

[KasinoKing]

Fast, communicative, knowledgeable customer support to include hassle free KYC
98 vote(s) 41.0%

Hope Videoslots take note of that!

@Dan.Videoslots

Dan left Videoslots quite a while ago now...

KK

 

[xxxhujer]

1. Fast withdraws! - there is nothing worse as a having pending status on your withdraw for 3 or more days.. i dont even like to wait for 24 hours..i cant imagine that i would want to take my winnings out in some local casino and they would tell me "Ok get back in three days"..
2. Malta license - i read many stories from players that was scammed by casino with un-paid winnings or locking their accounts without reason,etc.. and all of these casinos had license in Curacao or some other off-shore island.. even Curacao casino with good rating is not trustful enough for me..
3. Fees - some casinos has 5 percent deposit fee - so your 100 euro deposit will be credited as 95 euro.. no, thanks but i dont want to pay any cent extra..
Thats why i play only on VideoSlots

 

[johnnymcc1966]

1. Fast withdraws! - there is nothing worse as a having pending status on your withdraw for 3 or more days.. i dont even like to wait for 24 hours..i cant imagine that i would want to take my winnings out in some local casino and they would tell me "Ok get back in three days"..
2. Malta license - i read many stories from players that was scammed by casino with un-paid winnings or locking their accounts without reason,etc.. and all of these casinos had license in Curacao or some other off-shore island.. even Curacao casino with good rating is not trustful enough for me..
3. Fees - some casinos has 5 percent deposit fee - so your 100 euro deposit will be credited as 95 euro.. no, thanks but i dont want to pay any cent extra..
Thats why i play only on VideoSlots

Fast winnings are imperative to me too.I tend to use LeoVegas and Guts much more now because of their speedy PayPal withdrawals and these casinos are not necessarily my most profitable. I am a member of a few WHG/Caddell sites and although they are great and trustworthy sites the withdrawal times are ridiculous and the '48 hour pending process' is simply unacceptable when Leo,Guts and MrGreen to name but a small few are a matter of minutes. Fees on deposits and withdrawals are scandalous too and drive me away from such casinos as they are getting enough of my cash anyway.

 

[Deleted member 49134]

MG just decided to add the TRTP in the help pages of the games. Very good news. Videoslots has almost the perfect information tool about RTP and TRTP.

Sorry for the ignorance - can I ask what 'TRTP' is? I know what RTP is, but never heard the version with a T in front

 

[nikantw]

No problem. See here

Slots: What you should know before you play

 

[SunnyDay888]

Why are there insects crawling across my screen ?

 

[robby811]

 

[robby811]

Why are there insects crawling across my screen ?

Which Insects i dont see any?! does anybody have insects?? May be clean your screen xD


Because Halloween is coming

 

[SunnyDay888]

There are spiders of various sizes and bugs with and without wings and they only appear on this webpage when I open it .
When you move your mouse over them they drop down to the bottom of the screen .

 

[KasinoKing]

There are spiders of various sizes and bugs with and without wings and they only appear on this webpage when I open it .
When you move your mouse over them they drop down to the bottom of the screen .

Errrr... It's Halloween! (nearly)

KK

 

[robby811]

Errrr... It's Halloween! (nearly)

KK

Hello what ??? , Hello Titty

 

[pereblue]

CalvinAyre interview with bryan about this survey:

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