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Anyone use Thunderbird as their email client?

Discussion in 'Computers and Internet Geekland' started by chayton, Oct 10, 2012.

    Oct 10, 2012
  1. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I'm having an odd issue - I have a website with 2 mail accounts. I've got them set up in TBird with my home mail, everything works ok, but on one of my email accounts I'm getting this little red error box thing that says my IMAP quota is at 1677722% full!

    Anyone use Thunderbird as their email client?: tbird.jpg,Oct 10, 2012

    But I logged into my server and both my mail folders are empty.

    Anyone use Thunderbird as their email client?: srvr.jpg,Oct 10, 2012

    I ran the command line thingie to see if the server is sending the wrong info, and both accounts show this:
    INBOX:CreateNewLineFromSocket: * QUOTA "ROOT" (STORAGE -115 256000)

    So it looks like everything is fine, the server is sending the right info, the accounts are fine....so why is Thunderbird displaying this over quota issue? Only on the one account, the other one is fine.

    Anyone have any idea? Is there a way to reset it or something? I'm fairly new to Thunderbird so I'm not really sure if this is something that will affect my ability to send or receive mail with that account or if it's just an idiot light.
     
  2. Oct 10, 2012
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Been using TBird for years and pretty much swear by it. It's certainly not perfect but IMO it sucks the least so that makes it my emailer of choice. But it ain't sexy and it never will be.

    As to your problem .. I'd say it sounds like an "idiot light" as you've surmised, albeit an annoying one.

    My rough guess is that it may not be a TB problem at all, it could be something that is being reported by your website server that TB is just passing along for your viewing pleasure.

    That said some of the other info you've shown indicates that it might be internal to TB -- a boundary wrap problem on an integer maybe? -- so if it were me I'd delete the offending account from TB, exit and restart TB, and recreate the account from scratch. If you have lots of emails that need preserving (perhaps that's not the case since you're just getting started) then you can export them safely. Check out an add-on called ImportExportTools for lots of import/export options, I haven't used it recently but in the past it saved my butt.

    If you'd prefer to see the problem solved rather than just make it go away you can try posting in the Mozilla/TB forums giving your details and ask for help. This approach has helped me solve a couple tricky issues in the past.

    Either way, good luck with it. IMHO TB is a lot better than people give it credit for and I have been rewarded (in the long run) by sticking with it. YMMV.
     
    1 person likes this.
  4. Oct 11, 2012
  5. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Thanks Max, that fixed it! :thumbsup:
     
  6. Oct 11, 2012
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Great! Good old TBird, it ain't the prettiest email app, or even the easiest to use but it is reliable and it does get the job done. And, unlike many others, it can handle large message databases -- we're talking 10s of thousands of messages -- with relative grace.
     
  8. Oct 11, 2012
  9. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    4294967181 is (2^32)-115, so it is clearly the same -115 that you saw in QUOTA "ROOT" (STORAGE -115 256000), just TB interpreted this obviously incorrect value as an unsigned integer. It is similar to what you see occasionally here at CM that someone has been thanked 4 billion times.

    Just another happy Thunderbird user.
     

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