Bonus Complaint Anyone else gettin this from Slotastic AND THEN DENIED??

[Tinrap]

Below is Pasted E-Mail from Slotastic I recieved Monday,

Hi Michael,

You are one of the lucky Winners!

The first draw of our "Happy Weekend Raffle" took place today at 11 am EST and it's you who have won! CONGRATULATIONS!

We are very happy to reward your weekend-play with a free Bonus!

Enjoy it and don't forget to deposit during the weekend - you might win again!

Bonus: No-Deposit Bonus
Coupon Code:
Validity: November 11th 2011

If you have any questions regarding your account, this bonus promotion, your offers or Slotastic in general, please contact us now!

Free hotline: 1 800 571 7009
E-mail: support@slotastic.com

When I went to chat I was told by Natasha that it was an ERROR sent to ALL Slotastic clients BUT i was not supposed to get it!!!!!!!!!!!!
When I called the toll free phone it was of course,Natasha , and no Management personell avaiable ,(ya think?)

SO , How bout alll you Slotastic Clients, Did you get screwed on this one to ??

Thanks fer your input

 

[Mousey]

Below is Pasted E-Mail from Slotastic I recieved Monday,

Hi Michael,

You are one of the lucky Winners!

The first draw of our "Happy Weekend Raffle" took place today at 11 am EST and it's you who have won! CONGRATULATIONS!

We are very happy to reward your weekend-play with a free Bonus!

Enjoy it and don't forget to deposit during the weekend - you might win again!

Bonus: No-Deposit Bonus
Coupon Code:
Validity: November 11th 2011

If you have any questions regarding your account, this bonus promotion, your offers or Slotastic in general, please contact us now!

Free hotline: 1 800 571 7009
E-mail: support@slotastic.com

When I went to chat I was told by Natasha that it was an ERROR sent to ALL Slotastic clients BUT i was not supposed to get it!!!!!!!!!!!!
When I called the toll free phone it was of course,Natasha , and no Management personell avaiable ,(ya think?)

SO , How bout alll you Slotastic Clients, Did you get screwed on this one to ??

Thanks fer your input

Evidently everyone received one and everyone was denied....

https://www.casinomeister.com/forums/threads/i-not-understand-this-email-from-slotastic.47059/[

 

[chuchu59]

Below is Pasted E-Mail from Slotastic I recieved Monday,

Hi Michael,

You are one of the lucky Winners!

The first draw of our "Happy Weekend Raffle" took place today at 11 am EST and it's you who have won! CONGRATULATIONS!

We are very happy to reward your weekend-play with a free Bonus!

Enjoy it and don't forget to deposit during the weekend - you might win again!

Bonus: No-Deposit Bonus
Coupon Code:
Validity: November 11th 2011

If you have any questions regarding your account, this bonus promotion, your offers or Slotastic in general, please contact us now!

Free hotline: 1 800 571 7009
E-mail: support@slotastic.com

When I went to chat I was told by Natasha that it was an ERROR sent to ALL Slotastic clients BUT i was not supposed to get it!!!!!!!!!!!!
When I called the toll free phone it was of course,Natasha , and no Management personell avaiable ,(ya think?)

SO , How bout alll you Slotastic Clients, Did you get screwed on this one to ??

Thanks fer your input

There is another thread about this and some of us have already commented on it.

What I do like to ask is whether you had deposited during the weekend. If so, you have a right to ask them what's up and the coupon code. If not, just shrug your shoulders and accept that this does happen sometimes.

 

[kauphy]

yes i got one and they said it was sent out by mistake.

 

[mn001]

I also won on this raffle - now I will always trust them in the future when they say they run a raffle.

 

[Tinrap]

I also won on this raffle - now I will always trust them in the future when they say they run a raffle.

I really Thank You ALL for your input to my post BUT yers is by far the bestest LOL

The next time Slotastic runs one of them "deposit for raffle tickets " you know I'm there (NNNNOOOOOTTTT) LOL

 

[Nifty29]

Below is Pasted E-Mail from Slotastic I recieved Monday,

Hi Michael,

You are one of the lucky Winners!

The first draw of our "Happy Weekend Raffle" took place today at 11 am EST and it's you who have won! CONGRATULATIONS!

We are very happy to reward your weekend-play with a free Bonus!

Enjoy it and don't forget to deposit during the weekend - you might win again!

Bonus: No-Deposit Bonus
Coupon Code:
Validity: November 11th 2011

If you have any questions regarding your account, this bonus promotion, your offers or Slotastic in general, please contact us now!

Free hotline: 1 800 571 7009
E-mail: support@slotastic.com

When I went to chat I was told by Natasha that it was an ERROR sent to ALL Slotastic clients BUT i was not supposed to get it!!!!!!!!!!!!
When I called the toll free phone it was of course,Natasha , and no Management personell avaiable ,(ya think?)

SO , How bout alll you Slotastic Clients, Did you get screwed on this one to ??

Thanks fer your input

Just to point out something here....

Nobody was "screwed". If there was a raffle and you DID actually win a prize but it was subsequently denied, then i agree you would have been "screwed" by the casino. However, you did NOT actually win a prize. It was an email error. The casino has apologised and credited loyal players who deposited that weekend with a bonus (AFAIK), so I'm not sure where exactly you got "screwed".

If you deposited that weekend, then ask them for a bonus. If not, then you weren't eligible anyway and you know it.

Sure it is a bit disappointing, but it certainly doesn't warrant going off the deep end.