Thanks, well I used to play at CR casino's quite a bit, never really an issue for me. However, my husband who has made two whole deposits in his life wanted to play at a casino and asked me where would be a good place to play so I recommended Grand Mondial, well that got them all up in arms. He was sent a player's reward card with an offer of 100% bonus. So he made his second ever deposit on my recommendation, received his bonus only to have it locked up on him, he talked to chat where he just withdrew his deposit as he was accused of bonus abuse, incredible since he has made two deposits ever. I know he has done nothing wrong but I am sure due to the fact that I played here a lot and we share the same household he has been flagged. At that point I shut off my accounts with them as I have to support my husband. They since sent us both promotional offers, haha, now I know that would be pointless. Its pretty insulting to make the allegations towards a guy who has never done a dishonest thing in his life. I had just started playing at CR again after a rest from them as a longer term player, I don't get many perks from them and in terms of loyalty, I had access to Casino Rewards VIP, which after a short period of time, eats money from me and seldom do you see any kind of reward, more like a charitable donation.