I do not mean to attack, I am doung some constructive criticism
Judging from what I've seen you post here and elsewhere I find that a little hard to take at face value ... but let's not derail this again.
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If you are sincere re: "constructive criticism" and want to discuss what you, or others, see as problems with the PAB process please feel free to start a thread on that subject and we'll do so. Generic innuendos about 'fairness' are questionable.
As to Swede's 'complaint' about the PAB process that is especially difficult for me to fathom since (a) there was no PAB and (b) he has been treated fairly and properly in his previous PAB experience. I believe "please accept my gratitude" where the words he used once we had resolved that PAB for him.
If his current complaint rests solely on the fact that I forgot to reply to a PM during my trip to and from London then I think it fair to say that the 'criticism' is a little feeble, to say the least. If it's based on something else then let's hear it ... from him. I'm unsure as to when exactly you were appointed to speak for Swede. Please feel free to clarify (elsewhere) if I've missed something.
Finally, if the complaint that you and these "others" really have about the PAB process is that I manage it -- in other words it's a personal issue and not a process one -- then you should direct that to Bryan. I believe you know his email address. If not I'd be happy to provide it to you offline.
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... the ever increasing payout timeframes from Rival casinos has been building for months and I doubt that can be explained away by the current issues.
Excellent point. I look forward to a PAB from a player experiencing these problems so we can dig into it and find out WTF is going on.
32Red and Inetbet and Lock and 3Dice (to name a few) are able to pay in their normal time regardless of the whole MC/Visa issue ....
I'm personally in contact with some of those operators and I can tell you that they are quite literally working around the clock to do whatever they can to get those players paid. I'm not speaking metaphorically here, they are literally working 22 hour days to make things happen.
The fact that other operators may not be trying quite so hard tells you something about who you can count on when the going gets a little rough.
... does the MC?Visa issue affect payments to ewallets as well.
I'm no expert but from what I hear, yes, it certainly does. From what I understand it ripples through the entire system. I'll see if I can't get more info on this from the experts.