Am I being a muppet here?

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Thanks for the responses. Seems pretty unanimous that it hasn't paid as expected.

The slot is by Amaya I believe. I have gone back to support asking for a better explanation. If that answer proves unsatisfactory, I will chat to Max about raising a PAB I think.

Yes it is Intercasino but I do honestly believe the responses are coming from management that perhaps doesn't have a full grasp on how 243 ways should work and to be fair, you can't expect all staff to understand the intricacies of each type of slot. In fact, until Dunover earlier pointed out the difference between 243 "ways to win" and 243 "pay-lines" the difference had never even occurred to me.

But you would expect a slot developer to understand that and that is where I would like the explanation to come from.
 
I have had a good go at this 1, Its confusing me, Surley no 1 would design payout like this, Only counting all wilds as 1 win?
Even if it is wrong it states in bottom corner of game lol, (Malfunction voids all pays and plays) So even if you are due your few grand there most likely going to use the malfuction tactic
 
Typically 243 ways means "all pays", only required rule for wins is that they are connected, mostly over at least 3 reels, sometimes also 2, except scatters.
Traditionally expanding wilds means a wild would cover all positions on it's reel, and there is not really a difference in stacked wilds that cover a whole reel, or an appearing expanding wild: effectively, Expanding wilds sometimes only expand when theyt can make winning combinations...
In your screenshot all those factors apply, you should be paid the max amount of "5OAK's" possible...

Inter still has a few cool slots in their portfolio.. maybe this could be one if it worked as you'ld expect:p
 
For your 50 cent total bet you did was it?

Pirates 5 of a kind = $10.00 x 2 in free game = $20.00 x 27 ways = $2160.
2 set of 10's 4 of a kind x 2 x 27 = $21.60.
Total payout should have been $2181.60 in that bonus spin.

That game is very rogue if you don't get pay out at that exact amount. It should be taken down immediately.
 
Another one is that Intercasino no longer have Marvel Jackpot. Well, guess what? Playtech still have them, I guess Intercasino is stopping them and try to cut their cost of running by having less jackpot, would it be possible that Intercasino profit have had a bad downfall lately? Playtech seems to be still going strong with jackpot features on marvel at the moment. Thats what Im wondering about that.
 
Interesting thread, after a little research here is my understanding of the issue.

A 243 "ways" to win slot is actually a single payline slot with all symbols acting like Scatters, the 12.50 bet would likely have been .25 coin size x 50 coins per line = 12.50 Total Bet.

With all symbols acting as Scatters payouts would be treated in the same way matching sets of 3,4 or 5 like symbols in any position across the 5 reels to provide payouts.

The problem with this particular slot it would seem is that the Ship Symbol expanding Wilds that only appear in the Bonus round are counted as 1 Scatter per reel instead of 3, this is probably by design becuase they do appear alot in the bonus rounds, in other words the expanding wilds make it easier to make a winning scatter combination across 5 reels but offer less "Ways" to achieve it.

If the above is correct (i could be "way" off base here) the big issue is that this is not explained in the game rules or payout tables and any player hitting what Simmo did would be expecting 27 winning 5OAK's

JMHO

Al
 
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i would totally agree with you albrco , theres a few slots where bonus rounds have different pays etc from the main round , in this game without the wild reels it would still pay 243 ways in free spins but when the wild reel is active it only pays as one, so if you had 3 wild reels you would have a max of nine paylines active, unfortunately it doesn't really explain the rules in paytable but some slots don't explain rules that good. Its definitely not a faulty slot tho as the fact you often get the 3 wild reels in every free spin would mean if it did pay 243 ways the payouts would be massive and from amount it would pay you can see its set up to count wilds as one .Fact the games been out for months and people have been hitting free spins regular means it would have been took of by now if it was faulty. could you imagine immortal romance giving you 3 wild reels for 5 free spins with a 4x multiplier every time you hit free spin feature, if it did microgaming casinos would go bust soon enough
 
Even if it is wrong it states in bottom corner of game lol, (Malfunction voids all pays and plays) So even if you are due your few grand there most likely going to use the malfuction tactic

Except it's not a malfunction...it is performing as it was designed but it looks to me like the design was flawed.

For your 50 cent total bet you did was it?

$12.50 bet. And no - nowhere near that even then.


Another one is that Intercasino no longer have Marvel Jackpot. Well, guess what? Playtech still have them, I guess Intercasino is stopping them and try to cut their cost of running by having less jackpot...

The only reason Inter no longer have Marvel slots is simply because their licence expired and Disney (who now own the Marvel brand) have decided not to renewing gambling licences. Playtech will suffer the same fate in 2016.

Interesting thread, after a little research here is my understanding of the issue.

A 243 "ways" to win slot is actually a single payline slot with all symbols acting like Scatters, the 12.50 bet would likely have been .25 coin size x 50 coins per line = 12.50 Total Bet.

With all symbols acting as Scatters payouts would be treated in the same way matching sets of 3,4 or 5 like symbols in any position across the 5 reels to provide payouts.

The problem with this particular slot it would seem is that the Ship Symbol expanding Wilds that only appear in the Bonus round are counted as 1 Scatter per reel instead of 3, this is probably by design

That's definitely what seems to be happening.
 
What I cannot grasp is the casino saying '243 ways is already a bonus'.....WTF?
Simmo was paying 50x his 25c line bet 12.50 - yes, there are 243 ways to win but ONLY if you get a screen full of the same symbols can you achieve the 243 at once. So, the player is paying 50 x the stake he would if it was a one-line game. So that BS doesn't wash at all. It is this 50 x line bet each spin which pays for the 243 ways.
Therefore, in a BONUS round the player should reasonably expect 243 ways to remain, otherwise it's not a bloody bonus, in fact it becomes a ';reverse bonus' as the payout potential is LESS than the base game!!
Due to the frequency of the stacked wilds in this bonus game, it's obvious the intent (unfortunately for Simmo) IS to pay 1-line wilds despite the player paying for 50 lines in the base game. However, the game terms are clearly wrong and misleading, especially when the graphics in the bonus game still show '243 ways' clearly visible. I have never played a game that doesn't retain the 243 ways in the bonus round.

P.S. To those whom don't get 243-ways:
243 WINLINES would be 243 x FIXED lines, same as the 20 FIXED lines on say Cleopatra or TFTUT etc.

243 ways means that starting on reel 1 there are 243 ways to get to reel 5 on the end (3*3*3*3*3)
All 'way' combos STOP at the last reel that matches the preceding reels/combo where a win occurs - this is why you cannot for example in the picture Simmo showed get any 4-pirate combos - the 27 'ways' of the pirates must ALL terminate on the pirate symbol on the 5th. reel. The 10's however all terminate on the 4th. reel as there is none on the 5th, so on a proper 243-ways game you would get 54 x 4*10's.

On a 243 LINE slot (if such a thing were ever mooted) he would have 27 * 5-pirate wins and 216 various 4-line wins with that screen......:lolup:
 
I'd just like to show this screenshot again that clearly shows 243 ways are in play on the bonus round:
 

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I'd just like to show this screenshot again that clearly shows 243 ways are in play on the bonus round:

When in the bonus round if indeed they count the expanded ship wild as 1 wild and not 3 then it is impossible to achieve 243 "ways" win as during the bonus at least 1 of the reels (usually more) is always an expanded wild.

Duing the bonus round the graphic cirlced in red should change to reflect the maximum "ways" possible during this round.

p.s. Is this the 1st ever slot where you hope that the wilds don't come in!!!
 
I played this a few months back and won over £100 on this exact bonus round with the 3 stacked wilds on a 0.50 total bet. I've just found where I can find my game history on Intercasino .

But couldn't find any information slots play from over 2 month ago. I got in touch with chat but they told me that I can only look two months back and that's ,found that really piss poor.

So I asked them if they could locate my play on this slot and get me the records of my free spins round. After 40 minutes of messaging the chat rep told me he had couldn't find any big wins I had on this slot. Then he got assistance by someone else to try and find the win but told me that he cant search for a specific slot in the records.

I don't know why they cant find this as I have a monthly deposit limit so only play one day each month, I have only played this slot twice and the big win I had I got on my very first session on this.

I suppose there is 3 possibilities here:
1.I got paid at 243 ways and the slot has malfunctioned since then.
2.I got all the top paying symbols and there has been no malfunction.
3.The slot has been malfunctioning all along and I too should have won a lot more than I did.
 
That slot seems all kind of f****d up.

I just tried to see the pay table and it let me click it - but nothing happened.

Then, bizarrely, in the top right hand corner an ASCII tyoe message dropped down saying "NO Paytable? Click here to try again"

In terms of your win, without getting into the intricacies - there's not a chance that a £12.50 stake should return such a small times multiplier - and if it's right - the slot wants binning.

Good job it's Intercasino - I'm sure they'll see you right one way or another.

EDIT: Ha - And whilst I'm playing it - symbols just randomnly disappear off the reels - before coming back again during the next spin!?
 
Just being nosey:D did a complaint get made over this:confused:

I had a conversation this week with Inter and they have forwarded all my notes and pics to the developers for their comments - which may take a little while while they look into it I guess.

Thank you for sending us the additional information. We are still awaiting a reply from the development team.
I have updated your account with this information and asked the relevant agents to investigate accordingly.
 
I had a conversation this week with Inter and they have forwarded all my notes and pics to the developers for their comments - which may take a little while while they look into it I guess.

See, whilst welcome that they are engaging, this is pretty poor.

If a definitive explanation cannot be made from the published pay table - that's , and I'm appalled at mentioning Intercasino in this sentence, bordering on rogue behaviour.

That payable clear as day shows what you should've won - what are developers going to add?

Absolute best case scenario is that the payable is incorrect or poorly explained- in which case you are owed anyhow.

Thanks for keeping us up to date Simmo - really intriguing one this!
 
... and I'm appalled at mentioning Intercasino in this sentence, bordering on rogue behaviour.

I think they've done the right thing myself, forwarding it to the developers. It's bad timing because they have literally just been sold so the new owners are inheriting this issue from Amaya who, I assume, are classed as the developers.

Incidentally, they have been sold back to the management team that ran it back in the day whose aim, I am told, is to restore it to former glories.
 
Incidentally, they have been sold back to the management team that ran it back in the day whose aim, I am told, is to restore it to former glories.

That is very encouraging. They were literally as solid as it got. ECashdirect was incredibly predictable and reliable. Circa 2003-2008 - it was 32Red or Intercasino pretty much for me... Sad to see they've gone down that god awful 3D slots route, I had everything crossed they'd landed a NetEnt or WMS licence.

Totally agree that the dialogue is good and absolutely what you would expect from a casino I've always been a massive fan of ( even now they're rubbish I chuck the odd deposit in here and there out of nostalgia?! ) - but I'm hugely concerned that a member of staff can't just look at the paytable/game info and say "Look, here - read the rules properly next time muppet!"

Further investigation relating to a straightforward reels win (which isn't a graphic error) is, well, worrying.

I've been a bit mean there. I really like the Chilli Gold slot and the Crypto ones they've hung on to - and developing a web only portal is a good idea (see Mr Green for a master class on web based excellence) - it's just that even after giving them some time to "settle down" - I don't see anything there to keep me sufficiently interested.
 
Another Muppet here for a visit :p

I think it's Intercasino.

It is...but it's not them you should be avoiding, it's this Blackbeard's Gold game by Amaya ;)


That is very encouraging. They were literally as solid as it got. ECashdirect was incredibly predictable and reliable. Circa 2003-2008 - it was 32Red or Intercasino pretty much for me...

Just been testing their card cashouts and have to say they are still very fast. 12-24hr reverse (72 max at weekends) but docs processed in under an hour on the Monday and cashout hit my Nat West bank account Tuesday night.
 
It is...but it's not them you should be avoiding, it's this Blackbeard's Gold game by Amaya ;)




Just been testing their card cashouts and have to say they are still very fast. 12-24hr reverse (72 max at weekends) but docs processed in under an hour on the Monday and cashout hit my Nat West bank account Tuesday night.

I know... actually I used to be quite a fan of Intercasino. It was the very first online casino I ever played;) and your right they do have really fast payouts :)
 
I just read this thread.

Intercasino needs to take this game down immediately, and send it back to whoever made it.
It's clearly malfunctioning according to established mechanics of a 243 line slot!

I would be gutted.

Just goes to show you need more than a graphic designer to make a slot.
Seems many developers skip the actual developing part these days.
As long as it looks good...

Freddy
 
Edit: Btw Simmo!, you're always a muppet...
Agreed! :D

I am not surprised given this slot is from Amaya who has a tad bit of a shady past. Seems you were robbed of 2700 Ian! Man what a bitter sweet screenshot, they really need to pull that game until this is fixed.
I am going to instruct my team to pull the slot review on this until I hear of a fair fix on this slot. At this point it seems players are being robbed of big wins!
 
I believe they owe you $5400 because you had a 2X multiplier on your free game spins. IMO they should also give you a reward for finding a flaw that their 6 figure salary developers missed.
In fact, I think they need to fix the game and re-name it Simmo's Muppet Caribbean Pirate adventure
 
I think you should point them to this thread. You've been smart and did not name them at all, and no such thing as I N T E R and d o d g y games etc which will make sure that no google rank will point to this thread if you google for their casino. ;)
 
Here's a question: define "malfunction".

mal·func·tion

verb
1. (of a piece of equipment or machinery) fail to function normally or satisfactorily.
"the unit is clearly malfunctioning"
synonyms: crash, go wrong, break down, fail, stop working, go down;

noun
noun: malfunction
1. a failure to function in a normal or satisfactory manner.

Two or three posters have said this game appears to be malfunctioning. In my opinion, if a game behaves as it was designed like this one clearly is, it is not malfunctioning. Or is it? Could become an important point.
 
might be the only one that thinks this but I still say the game pays the way it was designed to, what the free spins paid was correct as in free spin round and by pay table you can see that the fact it often gives 3 wild reels that it was designed to have the reel acting as just one wild not 3. But think the free spin rules should explain it better.
 
Two or three posters have said this game appears to be malfunctioning. In my opinion, if a game behaves as it was designed like this one clearly is, it is not malfunctioning. Or is it? Could become an important point.

The game is not working as the paytable suggest. It's a disaster. The word malfunctioning isn't enough to describe this. Unfortunately, the casino can blaim malfunction, but as a serious casino they then have to pay all plyers back their losses on this one.

It's like playing Thunderstruck (the real one of course) and say that you only win on your best line on this 9-liner, your other wins are void.

Simmo!: You are pretty calm in this situation, I know that you don't want to use your position as a mod at CM as a tool but this is as I said before ridiculous. I want them to take this down.:mad:
 
they are acting like they sent a pigeon with a note to developers, not an email or phone call. you guys have analyzed the game problem within a day. feels like on the developers side there is one ectomorph guy with biconvex glasses staring at the problem with no idea about. this kind of support is a NO-NO for me, including those shameful responses they gave like 243 being a bonus itself lmao. :eek2:
 
Just to re-iterate, in simple English.

Based on the published paytable and the reel display during the actual event on the actual game - this payout is wrong.

There is nothing to suggest that the return is correct, only the opposite.

Maybe the explanation is a poorly worded feature description, but that's simply not good enough.

It definitely didn't malfunction Simmo as the original support chap has looked at the back end transaction/bet/return - so it's technically correct. That's not the point though. If that display does not pay 243 ways as CLEARLY INDICATED ALL OVER THE SLOT AND THE PAYTABLE - they need to explain that.

Whichever way this goes, they've had a nightmare and need to sort it out.

Agreed the amount of time is diabolical.
 
What am I missing here? The game/software people should look at your screenshot, shoot you an email and say, 'no, that didn't pay out right, sorry, we'll have to investigate what happened' .... or... 'yes, that payout is correct and here's why' followed by a long detailed explanation. It's their game, they should know right off... But you're still waiting?

Perhaps they are wasting time with verifying that it isn't photoshopped. but there's the casino records of your play to compare...

At any rate, keep us informed and good luck Big Blue Muppet.
 
Any update? I would be gutted, I have had far bigger wins than that from a total stake of 0.30p, if I saw that I would be pretty damn happy until I saw the payout.
 
I read at another review site that the site owner had the same issue, and was told the wild only counted as one wild, not stacked. They accepted it, but advised others not to play because they felt the paytable was deceptive.

I must agree that it is deceptive.

Turns a 243 way slot into a 3 line slot during bonus rounds. Wouldn't be so bad if based on total bet size, or they took the 243 ways off the bonus round screen.

Coming up on two weeks, you should have had a response by now.

Terrible support, even if they were to give you an answer that's not satisfactory.

IMO a paytable is part of the contract of how you can expect a slot to pay. If it doesn't pay as advertised, they need to pay as advertised until such time as they correct the paytable.

Disgusting that this is now a "featured slot" with the same paytable misinformation in place. Shame on Intercasino considering that they are well aware of this issue.
 
It's ongoing. I was contacted last week by the rep for Inter who is also looking into this. I've sent her the docs and she has read this thread. Should hopefully hear something definitive this week.

Meanwhile Inter's support department have been in contact to say that they contacted the regulator who confirmed the game is playing as expected. Not sure why they did that to be honest as we already established that - and I stated it to them more than once but they didn't address the issue that the game design itself is flawed.

I don't think they talked to the developers so I have asked the rep to also ask them exactly why it has expanding wilds and what they are supposed to achieve if they don't pay out any differently to a normal wild.

IMO a paytable is part of the contract of how you can expect a slot to pay. If it doesn't pay as advertised, they need to pay as advertised until such time as they correct the paytable.

A key point, well made :thumbsup: And it's not just omitted information - it clearly shows 243 ways are in play during the bonus feature.
 
Turns a 243 way slot into a 3 line slot during bonus rounds. Wouldn't be so bad if based on total bet size, or they took the 243 ways off the bonus round screen.

This is the problem, if it does in fact do this then the slot is a complete rip off. People are paying for 243 ways and it does not change the bet in the free spins to reflect you are essentially getting 3 lines. Still cannot believe the game is live and has not been pulled whilst they investigate it.

Take a look at this screenshot just posted by sjonny, from what I can tell the wild is working for 243 ways outside the free spins.

https://www.casinomeister.com/forums/threads/winner-screenshots.4193/
 
I genuinely still don't get it. There's no way it wouldn't be 243 ways in the free spins on a 243 way slot. And why expanding wilds if they are not expanding wilds!?

I'm actually starting to think that you were underpaid and the back end / transaction reporting is broken.

If the explanation comes back that there is only three lines in free spins I will be absolutely astonished. It would be DEFINITELY on the paytable if that was part of the 'design'.

The more I think about this, the dodgier it gets.

I'd think about changing this thread title as well Simmo! to incorporate Intercasino/Slot discrepancy -- make sure people are sufficiently warned.

Besides, it seems that against all logic and - on this single occasion - you are not being a muppet.
 
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