Am I being a muppet here?

[Simmo!]

Ok so I was playing a new 243-payline slot called Blackbeard's Gold and hit the feature with 2x multiplier playing 0.25c a line. On the 4th spin I hit the win pictured below with 3 reels of stacked wilds.

This is a 243 pay-line slot and this spin paid me 28x my bet back which didn't seem right. 5 of those pirates is worth 400 credits. I make that 27 winning combinations * 400 credits * 0.25c * 2x = $5,400. And that's before you start adding up the 10's. That's right isn't it? Or am I being thick here. I queried it and this is the response....

 

[homerbert]

what a joke, they count it as one line win, not like 27 lines win.
You right, nothing else to say.
What software is this?

 

[homerbert]

support responce is something even more funny, how this guys gets their jobs?

 

[bigjohn]

Ok so I was playing a new 243-payline slot called Blackbeard's Gold and hit the feature with 2x multiplier playing 0.25c a line. On the 4th spin I hit the win pictured below with 3 reels of stacked wilds.

This is a 243 pay-line slot and this spin paid me 28x my bet back which didn't seem right. 5 of those pirates is worth 400 credits. I make that 27 winning combinations * 400 credits * 0.25c * 2x = $5,400. And that's before you start adding up the 10's. That's right isn't it? Or am I being thick here. I queried it and this is the response....

If i was you I'd PIB! Lol.

 

[bigjohn]

But seriously, does the pay table say anything about the top paying symbol being only able to pay once per spin? If not that payout is pretty poor and I would say they owe you a few quid.

 

[Simmo!]

But seriously, does the pay table say anything about the top paying symbol being only able to pay once per spin? If not that payout is pretty poor and I would say they owe you a few quid.

Fair point: I checked and it doesn't say anything like that nor does it say the feature plays on less lines. Actually that's not the top paying symbol either.

 

[paul7388]

how much was your total stake on game as you said 25cents per spin so was your total stake $6.25 if so its wrong, if it was 25cents a spin its right payout

 

[dunover]

The maths means that these wilds can only be used ONCE in ONE position not permed by 27x combos. On an MG slot this would pay 54 x (4*10) wins and 27 x (5*pirates) wins as you suggest.
What bothers me is that 400 coins seems excessive for one line of pirates - say on TSII you get 5 Thors on minimum 30p stake with no wild it pays £5 which is 500 x line bet but only 16.67 x stake.
If you were playing 25c spins then you have won 27 x (15* stake) + sundry 10's combos which is similar to what you would get on a 3-reel shitstorm on TSII for this pattern if Thors were there as the pirates are.
IF you were playing 25C A LINE then either the wilds can only be used once (which I doubt as it makes the stacked idea pointless) or the slot has paid to line bet instead of total bet in error. This would mean a 7.50 spin or thereabouts for a 5440 payout as you suggest.

 

[Simmo!]

how much was your total stake on game as you said 25cents per spin so was your total stake $6.25 if so its wrong, if it was 25cents a spin its right payout

What bothers me is that 400 coins seems excessive for one line of pirates - say on TSII you get 5 Thors on minimum 30p stake with no wild it pays £5 which is 500 x line bet but only 16.67 x stake.

I was betting 50 coins (0.25) a spin ($12.50) so 400 coins is only paying back 8x my stake ($100).

On an MG slot this would pay 54 x (4*10) wins and 27 x (5*pirates) wins as you suggest.

Actually, I make it 27 x (5*pirates) + 54 x (4*pirates) + 81 (4*10's) + another 81 (4*10's). That's right isn't it? All 243 lines should win surely?

 

[paul7388]

you are right as id been looking at the game on intercasino and had figured if total stake was 25cents then pays about right. but at $12.50 a spin its way wrong as it shows you in paytable that it pays all 243 ways which would be about 5 and a half thousand, what casino was it as its clearly paid you way short

 

[paul7388]

no you wouldn't get the 4 pirates wins just 5 as only pays highest win per line so since all the 4of a kind pirates are part of 5 of a kind it wont pay them, but still its the 27 x 5 pirates id be chasing them about

 

[dunover]

I was betting 50 coins (0.25) a spin ($12.50) so 400 coins is only paying back 8x my stake ($100).




Actually, I make it 27 x (5*pirates) + 54 x (4*pirates) + 81 (4*10's) + another 81 (4*10's). That's right isn't it? All 243 lines should win surely?

NO NO NO! That's not how 243-ways works.......you can only be paid the HIGHEST win on any of the 243-ways and so ALL 27 combos of the 4 pirates diverge on the pirate on the 5th. line. You have 243-way confused with 243 lines........
On this slot (think Twit Spin) you could only get 243-winlines by filling all reels with wilds like a TSII 5-reel shitstorm.

243-ways works like this - you get any symbol on reel one, follow through to reel 2 then reels 3,4,5 where the wins start. Imagine you had a 10 on the 5th. reel in your screenshot, then you would have 54 x (5*10) winlines and ZERO 4*10 winlines.

Anyway, now we've cleared that up, for 12.50 a spin this payout is LAUGHABLE and cannot be correct. You should (just for pirates) have 27*400*0.25 = 2700 coins alone.

 

[maphesto]

This is ridiculous!

Inter Casino?

This game needs to be taken down now!

Edit: Btw Simmo!, you're always a muppet...

 

[Googobucs]

Be sure to capture print screens of all the pay tables and game rules before they make any changes so you have them for your PAB.

 

[Respin_Ftw]

Just send the screenshot to the game provider and ask them how much that screen would pay with your bet. And then throw it in the face of the casino support.

8xbet can´t be correct. It just cant.

And there is a video of this game on bigwinpictures (youtube). I think that video shows a hit with a few pirates. Compare!

 

[paul7388]

ok I tried it in demo at intercasino and think the payout was correct, it seems in free spins since it awards wild reels every spin that the wild reel only counts as 1 wild so the 3 wild reels would only count as 1 wild per reel so only giving the pirates win once not 27 times , doesn't seem fair on a 343 ways slot but appears in free spins it plays different , think it explains it in rules but they are hard to understand

 

[Simmo!]

no you wouldn't get the 4 pirates wins just 5 as only pays highest win per line so since all the 4of a kind pirates are part of 5 of a kind it wont pay them, but still its the 27 x 5 pirates id be chasing them about

...you can only be paid the HIGHEST win on any of the 243-ways and so ALL 27 combos of the 4 pirates diverge on the pirate on the 5th. line. You have 243-way confused with 243 lines

Gotcha both... thanks.

Edit: Btw Simmo!, you're always a muppet...

ok I tried it in demo at intercasino and think the payout was correct, it seems in free spins since it awards wild reels every spin that the wild reel only counts as 1 wild so the 3 wild reels would only count as 1 wild per reel so only giving the pirates win once not 27 times , doesn't seem fair on a 343 ways slot but appears in free spins it plays different , think it explains it in rules but they are hard to understand

That's how it did pay, but I'm sure that's not how it should pay. Why have wild reels if only one wild counts? a) it makes no sense to have a feature like that and b) if it was to work like that, the pay-tables would have to tell you and c) covering the other 6 spaces with a "dead" symbol so you can't use them actually reduces the chance of a win! Nah that's not how it's designed, I'm sure.

 

[paul7388]

being a 243 way slot id have thought 3 wild reels would be 27 win lines as well but if you look at all the videos of slot demonstrating they all just pay that wild reel as 1 wild in victory feature, guessing that's way it must pay since slots been out a couple of months or else it would've been took down by now if it should pay 27x and not 1, definitely needs explained a bit better in rules tho

 

[Greigssy]

I played this slot a few months back and got that exact same bonus with 3 wild reels, it paid just over £100 for the free spins and my bet total bet was £0.50. I wish I could go back and check my game history but its not possible at Intercasino.

 

[Simmo!]

being a 243 way slot id have thought 3 wild reels would be 27 win lines as well but if you look at all the videos of slot demonstrating they all just pay that wild reel as 1 wild in victory feature, guessing that's way it must pay since slots been out a couple of months or else it would've been took down by now if it should pay 27x and not 1, definitely needs explained a bit better in rules tho

If you look at this it quite clearly indicates that every position counts. The orange squares represent a winning position.

 

[aceking123]

yes you can get history ) they store your player logs

on another note thats a glitch by the look of it the payout is indeed not correct at all , it doesnt add up on either way of looking at it considering its 243 line slot

simmo you need to forward that to tech department.

 

[paul7388]

yes but the wild reel seems to count as only one space not 3, its only in the free spins that it gives the wild reel, so im guessing that like some games the free spins play different and in this game it only counts as I line, fact the free spins trigger often and it gives the 3 wilds a lot then if they paid 27x the casino would go bust in no time as it would be like getting a 3 reel wild storm every 100 spins

 

[Simmo!]

...the free spins trigger often

Not for me they didn't LOL. Twice all afternoon!


I see what you are getting at Paul but I don't buy the fact that expanding wilds fill a reel but only pay in one position.

EDIT: Just noticed that in normal play it pays multiple wins if you get more than one winning combo (with or without wilds) in view so it has to pay more than one in the free spins too.

 

[PaaskeDenmark]

Not for me they didn't LOL. Twice all afternoon!


I see what you are getting at Paul but I don't buy the fact that expanding wilds fill a reel but only pay in one position.

EDIT: Just noticed that in normal play it pays multiple wins if you get more than one winning combo (with or without wilds) in view so it has to pay more than one in the free spins too.

Hi Simmo. I have just tested slot and got free spins. It is not a game error sorry. The wild only pays ONCE. Its basically as a big one time wild. Yes shitty but true.

And it would seem to good to be true if it paid out multiple line wins. As Wild symbols (stacked) gives you at least 2 in each spin.

On other hand if you were to get the chests several places on the middle reels in other feature then it would of course pay out multiple times.

The only way you get lot more winning lines is like example below when I tested it. But yeah that is really crap from a 12,50 bet you win 100???? WTF

But you will have no way of demanding or getting any more. As that is the way this slot pay. It really sucks and I feel for you. I would had been pissed off myself.

As you see in my screen shot because have several 10's and J's positioned it pays quite well there....

You do not have permission to view link Log in or register now.

 

[PoissonX]

ok I tried it in demo at intercasino and think the payout was correct, it seems in free spins since it awards wild reels every spin that the wild reel only counts as 1 wild so the 3 wild reels would only count as 1 wild per reel so only giving the pirates win once not 27 times , doesn't seem fair on a 343 ways slot but appears in free spins it plays different , think it explains it in rules but they are hard to understand

After reviewing the pay-table carefully I see nothing suggesting that wilds would be treated differently in free-spin. Consequently, your wins should be multiplied by a factor 27. This error is on the side of the game supplier and not the casino though, as all payouts are generated by the game logic. If I were you I would contact the casino again and ask them to have your case reviewed by the supplier. If no one give you appropriate compensation I would send a mail to whatever regulatory organisation that approved the game, as they generally are quite hard on games not following their own pay-tables.

 

[Simmo!]

Hi Simmo. I have just tested slot and got free spins. It is not a game error sorry. The wild only pays ONCE. Its basically as a big one time wild. Yes shitty but true.

Hi Paaske

Yes I know that's how it pays. I've seen it

But it's a 243 ways slot. If what you are saying is correct, the free spins effectively reduces it to a 3 line slot so the feature becomes pretty pointless.

Am I missing something here? Why would they have an expanding wild that expanded to block out other reel positions??

This is very frustrating. Either I have stumbled on the most stupid and deceptive slot ever made or you guys are wrong

 

[PaaskeDenmark]

After reviewing the pay-table carefully I see nothing suggesting that wilds would be treated differently in free-spin. Consequently, your wins should be multiplied by a factor 27. This error is on the side of the game supplier and not the casino though, as all payouts are generated by the game logic. If I were you I would contact the casino again and ask them to have your case reviewed by the supplier. If no one give you appropriate compensation I would send a mail to whatever regulatory organisation that approved the game, as they generally are quite hard on games not following their own pay-tables.

All symbols pays ONCE in any position on the reel

I am sorry but the wild is also not a stacked wild it is just one big wild symbol. Therefore only pays ONCE.....

Its an expanding wild not stacked wild. But yeah sucks.

Now checking at it again yes surely each expanded wild should pay as 3xwild(symbols) giving 27 x 5 pirates......

It is a big failure from them.... but because of that line above there it might save their case..

 

[PaaskeDenmark]

Hi Paaske

Yes I know that's how it pays. I've seen it

But it's a 243 ways slot. If what you are saying is correct, the free spins effectively reduces it to a 3 line slot so the feature becomes pretty pointless.

Am I missing something here? Why would they have an expanding wild that expanded to block out other reel positions??

This is very frustrating. Either I have stumbled on the most stupid and deceptive slot ever made or you guys are wrong

They OWE you 2600 of the big ones!!!

Slot is not even listed at Cryptologic's website.....something fishy here

 

[dunover]

All symbols pays ONCE in any position on the reel

I am sorry but the wild is also not a stacked wild it is just one big wild symbol. Therefore only pays ONCE.....

Its an expanding wild not stacked wild. But yeah sucks.

Now checking at it again yes surely each expanded wild should pay as 3xwild(symbols) giving 27 x 5 pirates......

It is a big failure from them.... but because of that line above there it might save their case..

What is the f*cking point??? This is even more pointless than TFTUT throwing in the 3rd. target to get the expanding wild on the last free spin where it is useless. If it is just a misleading graphic to jazz the game up then it's a catastrophic error. It just pisses the player off and makes a mockery of the 243-way concept.

 

[Simmo!]

All symbols pays ONCE in any position on the reel

Where did you see this mentioned Paaske?

 

[Simmo!]

Just for the record, a little later on I am going to hide this thread until I have a "final" view from the casino at which point I will re-open it. Just in case you come back later wondering where it went

 

[dunover]

Hi Paaske

Yes I know that's how it pays. I've seen it

But it's a 243 ways slot. If what you are saying is correct, the free spins effectively reduces it to a 3 line slot so the feature becomes pretty pointless.

Am I missing something here? Why would they have an expanding wild that expanded to block out other reel positions??

This is very frustrating. Either I have stumbled on the most stupid and deceptive slot ever made or you guys are wrong

Indeed. IF the Paasked is correct and the wild expands but only pays 1 combo it is shit. IF the 'single' (but expanded) wild then covers and voids other possible way-wins then it is double shit. If the expanded wild really SHOULD pay multiple way-wins and an error means it doesn't then it's treble shit.
Whichever is the case, or all 3 of the above this is a basket-case slot and needs removing.

 

[Simmo!]

Indeed. IF the Paasked is correct and the wild expands but only pays 1 combo it is shit. IF the 'single' (but expanded) wild then covers and voids other possible way-wins then it is double shit. If the expanded wild really SHOULD pay multiple way-wins and an error means it doesn't then it's treble shit.
Whichever is the case, or all 3 of the above this is a basket-case slot and needs removing.

LOL. I have to say though, fix this error and it's actually got the makings of a very good game.

 

[Simmo!]

OK the official answer is in:

After reviewing the matter along with the games’ rule I would like to confirm that the winnings were credited correctly.

I am afraid that the ‘243 ways to win’ does not apply to the bonus feature. This ‘243 ways to win’ is already a bonus by itself and applies to the initial bet. Players cannot receive two different bonuses for the same bet.

We do apologize if the rules have misled you in any way and will make sure to escalate the feedback in order to amend them if necessary.

I don't really get that to be honest. "243 ways to win is already a bonus by itself" ?

"I am afraid that the ‘243 ways to win’ does not apply to the bonus feature." So what does this say....




PS.

... a little later on I am going to hide this thread until I have a "final" view from the casino.

You can ignore that now

 

[sandtag]

OK the official answer is in:



I don't really get that to be honest. "243 ways to win is already a bonus by itself" ?


PS.


You can ignore that now

What the hell is this? Seriously that´s probably the worst answer ever, it´s obviously a wrong payout unless the slot is EXTREMLY low variance and there´s a giant disclaimer saying "OH and BTW 243 ways is BONUS and doesnt apply to the free spins BONUS". Again seriously this seems very rogue...

 

[lnspin]

so you dont have 243 ways to win in the bonus?

Was this game made by topgame or something

 

[Simmo!]

I'm struggling to see what this bonus has actually turned into if it is no longer 243 ways to win and 2/3rds of each expanding wild is not only redundant but creating dead reel positions.

Here's a question for anyone:

Is there an "official" explanation of how 243 ways to win works anywhere?

 

[lnspin]

I'm struggling to see what this bonus has actually turned into if it is no longer 243 ways to win and 2/3rds of each the expanding wild are redundant.

Here's a question for anyone:

Is there an "official" explanation of how 243 ways to win works anywhere?

My favorite slot of all time Buffalo is 243 ways… When you hit 1 buffalo on first reel 3 on 2,3,4, and 1 on 5 you get paid for a 27 way win. That slot screwed up your payout, something is wrong there

 

[sandtag]

I'm struggling to see what this bonus has actually turned into if it is no longer 243 ways to win and 2/3rds of each expanding wild is not only redundant but creating dead reel positions.

Here's a question for anyone:

Is there an "official" explanation of how 243 ways to win works anywhere?

I dont know of a official explanation but a slot advertised to have 243 win ways should pay on all positions where there is a possible combination; 3^5 positions for all filled reels / 5 x expanding wilds (243 combinations) anything other then that would be like having a 100 line slot like cashapillar but only have line 1,4,99 pay.

 

[Nifty29]

I think it's a very good example of a pirate slot actually being a pirate slot.

I would give Intercasino a swift kick in their buccaneer.....and their buccan something else as well.

Appalling.

 

[mimi26]

I always thought the reason for a bonus game was to enable you to win A LOT more than the base game!! so why would this slot basically revert to less winning lines in a bonus game?...........something very fishy here.........I think whoever wrote that 'official' reply to you should be made to walk the plank

 

[onkel]

Based on the two hundred spins I did (without getting a feature), it definitely looks like that win in your screenshot should reward you with 400x+

 

[peteyweestro]

Simmo, you cant let them get away with this, this needs a PAB big time !!!

 

[fire]

I think the casino should give you the deserved cookies

 

[mattsgame]

After reviewing the matter along with the games’ rule I would like to confirm that the winnings were credited correctly.

I am afraid that the ‘243 ways to win’ does not apply to the bonus feature. This ‘243 ways to win’ is already a bonus by itself and applies to the initial bet. Players cannot receive two different bonuses for the same bet.

We do apologize if the rules have misled you in any way and will make sure to escalate the feedback in order to amend them if necessary.

Well I have been through the game rules and paytable etc and there is no mention of any of the bonus games using anything but 243 ways:

Free Spins are played at the same Credits per spin bet as the triggering game

That to me says that the free spins are in fact 243 ways and if they are not it is not mentioned anywhere else. Not to mention this would be a huge rip off to those playing this game as you would be essentially getting less lines than you paid for.

All symbols pay once in any position on the reels, except substituted wins which may pay multiple times.

Going by your screenshot you had a substituted win, so it should have paid multiple times as is suggested by the paytable no matter how many lines they supposedly use in the free spins. Also their explanation in your opening post makes no sense, they say you have multiple 10's in a winning combination (which btw is more than the 4 they say) but no multiple wins of Blackbeard how the hell does that even make sense?

If in fact it just pays the one for 5 of a kind (essentially making the wilds redundant) then this slot is pretty much a rogue one and the biggest rip off to players, even as bad as some of the Top Game stuff ups.

 

[jetset]

IMO the casino's explanation is in itself a tacit admission that they've stuffed up by not mentioning in their T&Cs that the 243 Ways-to-Win feature doesn't apply under certain conditions.

The correct course would be amend either the T&Cs or the game itself via the developer to better reflect the real 243 Ways-to-Win concept...and in any case to compensate Simmo as the innocent victim of the stuff-up.

 

[Balthazar]

More importantly, why are people playing shitty softwares? The major providers don't have enough games? I really don't get it, especially at such high stakes (sorry Simmo).

I know that Intercasino has been around forever but that doesn't make their software less shitty.

 

[Tropicana50]

Absolutely shocking. The bonus mode clearly has the 243 lines symbols showing. Nothing but a complete sham of a game. PAB on this immediately.

- T

 

[chuchu59]

Ok so I was playing a new 243-payline slot called Blackbeard's Gold and hit the feature with 2x multiplier playing 0.25c a line. On the 4th spin I hit the win pictured below with 3 reels of stacked wilds.

This is a 243 pay-line slot and this spin paid me 28x my bet back which didn't seem right. 5 of those pirates is worth 400 credits. I make that 27 winning combinations * 400 credits * 0.25c * 2x = $5,400. And that's before you start adding up the 10's. That's right isn't it? Or am I being thick here. I queried it and this is the response....

What's the point of having a slot that pays 243 ways when you are paid for so few of the paylines. Let's see MG follow up on this and do the same for the Wild Desire feature in IR.

Surely Intercasino, being a veteran in this field should have noticed something was wrong but instead they send out such a feeble response.

 

[Perc]

Well it looks to me like either a fail by the designers or a deliberate attempt to make the slot look better than it is.

Their explanation "243 ways to win is already a bonus by itself" really doesn't sit right with me, especially coming from a casino that's been around as long as Intercasino. Odd way to explain an odd slot.

I'm almost glad they kicked us Canadians out now...