Affiliate Manager Banned - multiple accounts

Andrey_europlay

Banned User - Violation of forum casino rep polici
Joined
Nov 26, 2012
Location
Cyprus
Hi all,

My name is Andrey and I'm the Affiliate Manager for Euro play Casino, which is powered by Playtech software. Pulseaffiliates is the affiliate program behind Europlay casino.

I joined this forums to help players, affiliates with any query they might facing with our brand.

Thanks

Andrey M
 

maphesto

Dormant account
Joined
Jun 5, 2009
Location
Sweden
Hi Andrey!

I have an email address connected to a few casinos and I have received spam several times for your casino. The spam started exactly when the spam from Revenue Jet stopped. :rolleyes: To be clear. The email address in question has only received spam from Revenue Jet, Begado and your casino. When the spam stopped from Revenue Jet and Begado (the casino servers from these have been down for several weeks now), it started from your.



Another thing, it seems like it is exactly three websites at "your" ip-address. Those three are your casino Europlay, your affiliate program, and a place called casino-texas.com. Casino-texas.com contains weblinks from Europlay with download links.

Is this texas-place an own affiliate page for EuroPlay? It seems like players click download at casino-texas and the casino they download is Europlay. Is it like that? If it is, I have to say that it's a bad way to make business. At casino-texas you can read this: Casino Texas uses Playtech's award winning casino games and software. This may lead players to believe that it's a separate casino.

I do apologize if all is great misunderstandings from my end. ;)
 
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maphesto

Dormant account
Joined
Jun 5, 2009
Location
Sweden
Checked some more and when I downloaded the casino and checked the T&C:s players have to agree with when register it says EUROPLAYCLUB instead of EuroPlayCasino. It does not say Eveningstar Holding LTD, as the homepage, it is another company.

Are these misunderstandings? :confused:

europlayclub.jpg
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Checked some more and when I downloaded the casino and checked the T&C:s players have to agree with when register it says EUROPLAYCLUB instead of EuroPlayCasino. It does not say Eveningstar Holding LTD, as the homepage, it is another company.

Are these misunderstandings? :confused:

View attachment 36620

This is predatory. False information in the "legalese" could lead to players mistakenly creating more than one account and ending up with being accused of fraud. In fact this IS a form of fraud as the terms are a legal document, yet contain false declarations as to the name of the casino, it's operating company, etc with the intent to deceive customers into believing that these are two entirely separate entities. As this dodgy website is hosted on the same server as the two legit sites (casino and affiliate program), it strongly suggests it has been created by, or with the full agreement of, EuroPlay, and is not "some dodgy affiliate" acting independently.

The other obvious question is the nature of the connection between Revenue Jet and EuroPlay, as clearly there is one at some marketing level due to the ease with which the spamming database was taken up by EuroPlay marketers almost as soon as it was no longer needed by Revenue Jet.

In short, a theory that is supported by this evidence is that Revenue Jet sold it's databases, and EuroPlay bought at least one of them.

It also suggests further that these prolonged "server issues" are complete bullshit, and that in fact Begado and Revenue Jet have "done a runner" leaving players and affiliates out of pocket. This is NOT the kind of outfit EuroPlay wants to appear to be associated with, not even through the purchase of databases.
 

hakapuku

Banned User - repeated violations of rule 1.14 (tr
Joined
Aug 29, 2006
Location
UA
Hi all,

My name is Andrey and I'm the Affiliate Manager for Euro play Casino, which is powered by Playtech software. Pulseaffiliates is the affiliate program behind Europlay casino.

I joined this forums to help players, affiliates with any query they might facing with our brand.

Thanks

Andrey M

Hey, Andrey , why so silent suddenly? Many questions to answer.
 

Andrey_europlay

Banned User - Violation of forum casino rep polici
Joined
Nov 26, 2012
Location
Cyprus
HI Guys,
Sorry for the delay in response due to weekends.

Fyi... we are not related to any Revenuejet or Begado Casino. We never purchased any DB from these guys.

The mistake in the T & C related to Europlayclub and Europlaycasino was due to the fact that the original plan was to call the casino Europlayclub BUT then it was changed to Europlay casino and by mistake this Europlayclub was left, it was now fixed accordingly.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Hi Andrey,

Welcome to the forum! :D

So - which casinos are Europlay Casino connected to? Thanks!
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Hi Andrey,

It would be really nice if you could let us know which casinos are connected to Europlay so we don't have to speculate. Thanks! :thumbsup:
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
hello every one i just rang this Toll-Free United Kingdom : +44 800 0488234 henry answered HELLO PLAYTECH CASINO not europlay

This looks like CS who have been very carefully briefed not to give the game away by mentioning a casino by name until the player has offered one.

The terms with the mistake shows a careless attitude to what is a legal document, where the tiniest mistake can be a costly one if the wrong lawyer sees it.

I have never before heard of support introducing themselves in such vague and generalistic terms when phoning a casino. The call is answered at least with the group name, such as Palace Group or Jackpot Factory.


If the Europlay casino is NOT related to any others, then how come the phone isn't answered "Hello, EuroPlay ..............".
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Did you want to answer my question, or should I answer it for you?

I take it you know the answer.

I couldn't spot anything they were connected to, but they do seem to have gone to considerable lengths to hide things from Google.

They seem to be operated by a Cyprus based company, but licensed in Curacao. It also seems the company can't make up their minds which of two addresses is their registered address for company purposes. The support phone numbers are images, not text, making sure that Google struggles to find references to them.

All the visible evidence points to this being a company operating a single Playtech casino, and with no other casino seeming to share the same support numbers. This makes it even odder that the CS answer the phone with "Hello, Playtech casino......". With only a single casino on the books, there is no scope surely for getting the name wrong.

The Cyprus company seems to exist only on paper, with only three other references to it outside of the Europlay sites. All three of these other references are from the same company information portal, and it seems this company has done "bugger all" other than incorporate and get a casino license from Curacao.

There is another "EuroPlay" that shows up though, which is "Europlay-Malta". It appears to have no connection with this EuroPlay other than the name, which was an unfortunate choice given that EuroPlay-Malta has been misbehaving to the extent that Max had to issue a warning about is last year.

Google "EuroPlay" and the results make it look as though the two are connected. Surely if they were not, there would have been a trademark dispute of some kind as both operate the same type of business.
 

Andrey_europlay

Banned User - Violation of forum casino rep polici
Joined
Nov 26, 2012
Location
Cyprus
Hi, Its a standalone casino and the company information is already there on the site. I will publish on the forum in case of any new updates.

The reason for the site not showing on google might be as the casino is very new and no SEO has been done yet - been around for 2 weeks that might be the reason for google not picking all the pages. I could see some pages displaying on google.

For any further questions, pls do not hesitate to contact me back
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Hi, Its a standalone casino and the company information is already there on the site. I will publish on the forum in case of any new updates...
I think we've been here before. :rolleyes: OK, let me rephrase this - how many companies are you working for and which casinos are you representing in this forum? Please note our forum policies on forum reps:
https://www.casinomeister.com/forum-faq/forum-policies/

i-Gaming reps will at all times conduct themselves in a professional manner. Your presence here is to provide players and affiliates with information, and to assist our members when need be. Your account will be closed if you attack other's businesses, exploit the board for marketing purposes, poach players - or any other conduct the staff deems unbecoming of an i-Gaming representative. Do not misrepresent your business. This account is a privilege; keep it as professional as possible. Please remember that your boss (or share holders) may be reading your every word.
 

Andrey_europlay

Banned User - Violation of forum casino rep polici
Joined
Nov 26, 2012
Location
Cyprus
Hi , FYi... I am working as a affiliate manager for Evening Star Limited and represent europlaycasino.com
 
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Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Hi , FYi... I am working as a affiliate manager for Evening Star Limited and represent europlaycasino.com

Geeze - this is like pulling teeth.

Ok - I'll try again - this is your last chance. How many accounts in this forum do you have?
 
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