Still same problems...
Today, for the first time since starting this thread, I re-downloaded and signed into Acropolis. I was able to sign in, both download and flash versions, but still had the same problems when trying to access progressive games on each. I still refuse to make deposits, but luckily I had comp points to convert to cash, just so I could see if anything changed.
On the download version, I got the same exact popup error message that I did about a month ago when trying to play a Progressive game. It read:
"
Sorry, there is no response from the gaming server.
You may continue playing in offline mode only.
Please contact Customer Support at support@acropoliscasinos.com for immediate assistance.
We apologise for any inconvenience caused."
On the flash version, this message came up:
"
Server Busy.
Please try again at a later time. Sorry for the inconvenience."
The scrolling marquee that usually reads what the Progressive jackpot is up to on each game still reads "$0.00".
To date, I STILL have not gotten any responses to my initial email inquiries.
Upon downloading, their User Agreement still refers to ownership by Stanley Entertainment. Here is the first part of the End-User Agreement that came up for me when I downloaded the casino:
"END-USER AGREEMENT
PLEASE READ CAREFULLY AND MAKE SURE YOU FULLY UNDERSTAND THE FOLLOWING LEGALLY BINDING AGREEMENT BETWEEN Stanley Entertainment NV UNDER THE BRAND NAME OF Acropolis Casinos AND YOU. IF YOU HAVE ANY DOUBTS ABOUT YOUR RIGHTS AND OBLIGATIONS RESULTING FROM THE ACCEPTANCE OF THIS AGREEMENT, PLEASE CONSULT A LEGAL ATTORNEY IN YOUR JURISDICTION.
1. DEFINITIONS
The following words and terms, when used with this agreement, shall have the following meanings, unless the context clearly indicates otherwise.
Online Casino - Stanley Entertainment's internet gaming system on the Website and related services and gaming activities as offered and listed at
www.acropoliscasinos.com including but not limited to, online casino and/or online bingo and/or Online Casino and/or any other games, where applicable;"
and so on, etc.
It also concerns me that they still do not offer online chat help. Though this may not be required, it does not lend to their credibility when any facets of the casino are in question.
Suzecat, did you notice any problems accessing/playing the Progressives?
I've been trying to keep up with the new posts/updates on this thread, so forgive me if I've missed anything. I can see that there was question as to if Stanley Entertainment (a reputable group) is still owner, and that a couple of members, primarily Caruso have been researching this issue.
Caruso, have you been able to confirm what ownership this casino is under, or is investigation on this still ongoing, etc.?
When I first opened the account (early Feb.), I did notice a markable difference in their customer service from what it has turned into. I see other players have noticed this.. so this is all still a mystery, and no changes on my end. Thanks and appreciation to all the comments/posts/information regarding this.